Credit Manager

As a Recovery Manager in Business Installment Loan, Personal Loan, and Micro Business Loan within the Collections department, your main role will involve planning, organizing, directing, and overseeing the department's activities. This includes managing associated agencies within your assigned territory, focusing on efficiently retrieving EMIs from customers while ensuring adherence to all bank guidelines to contribute to larger organizational objectives. Key Responsibilities: - Identify branches and potential locations for commercial vehicle business through market surveys and competition mapping. - Increase the distribution channel for commercial vehicles and collaborate with the product head of business loans to provide optimal funding solutions to customers. - Design a customer journey that leads to customer satisfaction and positions IDFC First as their preferred banking partner. - Ensure successful adoption of internal compliances and regulatory frameworks within the business. Qualifications Required: - Graduation degree in any field. - Post-graduation degree in MBA or PGDM. - 2-5 years of relevant experience in Collections to effectively carry out the responsibilities of a Recovery Manager.,