Creative UI/UX Designer

About RADIUS

RADIUS is an AI-powered Omnichannel Interaction System (OIS) that unifies every customer touchpoint—voice, chat, email, social, video, and more—into a single intelligent platform. It empowers enterprises to manage customer interactions seamlessly, ensuring context continuity, faster resolutions, and superior customer experiences.

Developed by VIS Networks, a technology-driven company committed to transforming customer engagement, RADIUS combines innovation, scalability, and automation to help businesses deliver connected, data-driven, and future-ready CX.

Role Overview

UI/UX Designer with 8+ years of hands-on experience

Key Responsibilities

●     Lead the end-to-end design process for web and mobile interfaces within RADIUS.

●     Translate product requirements and user feedback into wireframes, user flows, and high-fidelity mockups.

●     Design intuitive dashboards, interaction screens, and data visualizations that simplify complexity.

●     Conduct user research, usability testing, and iterate based on insights.

●     Define and maintain a scalable design system, ensuring visual consistency across the platform.

●     Collaborate closely with product managers and developers to implement features that drive user engagement.

●     Contribute to the evolution of RADIUS’s overall user experience and interaction patterns.

●     Stay current with UI/UX best practices, accessibility standards, and design trends.

Requirements

●     8+ years of professional UI/UX design experience, with a strong focus on enterprise software or SaaS products.

●     Proven expertise in tools like Figma, Sketch, Adobe XD, or equivalent.

●     Portfolio demonstrating design work for complex applications, including dashboards, workflows, and multi-step interactions.

●     Solid understanding of UX principles, information architecture, and interaction design.

●     Experience working in Agile/Scrum environments and collaborating with cross-functional teams.

●     Strong communication and presentation skills to articulate design decisions.

●     Detail-oriented with a passion for crafting pixel-perfect interfaces.

Preferred Qualifications

●     Prior experience designing SaaS product.

●     Experience contributing to or building design systems.

●     Understanding of customer journey mapping and behavioral analytics.

●     Ability to mentor junior designers and provide thoughtful feedback.

Why Join Us?

●     Shape the future of customer experience design in a rapidly growing tech company.

●     Design products used by leading enterprises and customer service teams worldwide.

●     Collaborate with a driven and visionary team that values creativity, usability, and user-first thinking.

●     Opportunity to lead and influence product design at scale.

●     Work in a fast-paced, innovation-led environment with room for growth and experimentation.