Corporate Social Responsibility

About TELUS Digital:

TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 50,000+ team members and delivery centers across 25 countries in the Americas, Europe, and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com

About the Role:

Corporate Social Responsibility (CSR) Officer

Key Responsibilities:

• CSR Program Management

• Design and implement volunteering programs in collaboration with internal teams and NGO/community partners
• Monitor, evaluate, and report on volunteer activities
• Track CSR budget utilization on a monthly basis

Reporting & Documentation

• Prepare monthly CSR reports and volunteer participation summaries for internal/external stakeholders

• Stakeholder Collaboration

• Work closely with department engagement leads to ensure company-wide CSR participation
• Coordinate with CSR and NGO partners to develop impactful volunteering opportunities

• Community Board Engagement

• Support and facilitate Community Board (corporate foundation) activities
• Evaluate CSR grant proposals and assist with application processes

Desired Candidate Profile:

• Proven experience in CSR project implementation, preferably in a large corporate setting
• Strong stakeholder and partner management skills
• Experience working with NGOs, community organizations, and grant processes
• Excellent organizational and communication skills
• Ability to work cross-functionally and drive employee engagement

Why Join Us?

Be a part of a purpose-driven organization where your work directly contributes to positive community change and employee impact. Join us in building a stronger, more inclusive future through CSR.