Corporate Administration Operation executive

Purpose/Objective

The Team Member - Admin plays a key role in supporting Admin Operations consists of range of administrative tasksunder the leadership of Site Admin Lead.This role serves as a point of contact with service partners, ensure proper record-keeping, and assist with facility operations.The role also involves overseeing service partner activities, coordination for site events, and ensuring timely service delivery. Additionally, the Team Member - Admin contribute in sustaining admin operations with utmost employee satisfaction.

Key Responsibilities of Role

Daily Administrative Support: - Support in the administrative operations by managing routine administrative tasks such as coordinating meetings, managing schedules, and handling correspondence. Vendor Coordination: - Liaise with vendors for routine service deliveries and ensure the timely completion of services while reporting any discrepancies to the Site Admin Lead or Head. Documentation and Record-Keeping: - Maintain accurate records of operational activities, including service contracts, invoices, and compliance documents, ensuring all records are organized and accessible. Facilities Assistance: - Support the maintenance and upkeep of site facilities, assisting with minor facility-related tasks and reporting larger issues to the Site Admin Lead or Head for resolution. Budget Tracking: - Assist in monitoring and tracking the budget at the site level by documenting expenses and ensuring that all administrative costs remain within the allocated budget. Employee Assistance: - Provide administrative support to employees on-site by handling queries, addressing basic concerns, and ensuring a smooth experience for employees with site-related services. Service Delivery Monitoring: - Assist in tracking and ensuring the timely delivery of services (e.g., cleaning, maintenance, etc.), reporting delays or issues to the Site Admin Lead or Head. Event and Meeting Coordination: - Coordinate on-site meetings, events, and training sessions, ensuring all logistical arrangements are in place, such as room bookings, catering, and equipment. Operational Reporting: - Prepare regular reports on day-to-day site operations, service delivery, and other administrative functions, and provide insights for continuous improvements. Key Stakeholders - Internal: - Group Admin Head - Group Admin Governance Team - Bu / Site CPO - Business Head/CEO - BU/Site Admin Heads - Security Heads - HSE Head - Site CPrO Key Stakeholders - External: - Service Partners - Local Government Bodies

Technical Competencies

Data Analytics & Reporting-ADM-SVC,Employee Centricity-ADM-SVC,Hard Services Management-ADM-SVC,Partner Management-ADM-SVC,Project Management-ADM-SVC,Soft Services Management-ADM-SVC,Strategy Planning & Governance-ADM-SVC,Technology & Digital Tools Proficiency-ADM-SVC,Travel & Accommodation Management-ADM-SVC

Qualifications and Experience

Educational Qualification: - Bachelor's degree in Business Administration, Facilities Management, or related field - MBA or Master's in Facilities Management preferred - Certifications in IFMA or BIFM in Facilities Management preferred Work Experience (Range of years): - 5+ years of experience in corporate administration or facilities management - 3-5 years of leadership experience managing large facilities and cross-functional collaborations and budgets for large organizations