Hi
I hope this message finds you well.
We are currently hiring for the role of [Content Production Lead and based on your background, we believe you could be a great fit. This role involves [ e.g., leading delivery operations, stakeholder management, and driving impactful outcomes].
Please find attached the detailed Job Description (JD) for your reference.
If this opportunity excites you, kindly share your updated resume and we can take the discussion forward.
Job Overview:
- Location:
Hyderabad
- Job Type:
Full-Time
- Work:
Office
- Working Days:
6-Day Week
- Salary: Competitive
Job Summary:
Content Production Lead
Responsibilities:
Content Delivery & Implementation
- Own end-to-end delivery of Content across all programs, ensuring timely rollouts with minimal errors.
- Manage Content lifecycle including version control, updates, and retirement of outdated modules.
- Anticipate delivery risks and implement proactive measures to maintain smooth learner experience.
Process Design & Optimization
- Build and maintain scalable SOPs and workflows for Content operations.
- Continuously identify inefficiencies and redesign processes to improve speed, accuracy, and scalability.
Drive automation and standardization initiatives to reduce manual overhead.
3. Project & Stakeholder Management
- Capture and translate requirements into structured delivery plans with clear ownership.
- Act as the coordination hub between Content, content, product, and placement teams.
Provide regular progress updates, manage dependencies, and escalate blockers effectively.
4. Quality Assurance & Continuous Improvement
- Establish quality benchmarks for Content rollout and conduct periodic audits.
- Implement structured feedback loops with learners and instructors.
Lead initiatives to enhance the effectiveness and learner satisfaction of Content delivery.
5. Data-Driven Operations
- Track key operational KPIs such as rollout accuracy, turnaround time, and learner engagement.
- Build dashboards and generate reports for leadership visibility.
Use data insights to identify risks, optimize performance, and forecast future delivery needs.
6. Sprint & Task Management
- Manage Content delivery sprints, ensuring strict adherence to timelines.
- Facilitate planning sessions, reviews, and retrospectives to maintain agility.
Create visibility on progress, priorities, and blockers for all stakeholders.
7. Team & Resource Management
- Lead onboarding, training, and skill development of Content operations contributors.
- Plan and allocate resources efficiently across projects to maximize productivity.
Foster a culture of accountability, collaboration, and high performance.
8. Financial Oversight & Budget Management
- Monitor and manage budgets for Content operations, ensuring financial discipline.
- Optimize resource spend and track ROI of tools, technology, and team activities.
- Collaborate with finance teams to manage procurement, approvals, and reporting.
- Ensure cost-efficiency without compromising delivery quality.
9. Operational Documentation & Compliance
- Maintain detailed documentation of workflows, SOPs, and operational records.
- Ensure compliance with organizational policies and industry standards.
Keep knowledge bases updated to enable transparency and continuity in delivery.
Minimum Qualifications:
- Bachelor's degree in Computer Science or related field
- 1+ years of experience in operations management, preferably in education or EdTech.
- Strong project management skills with experience in process design and implementation.
- Excellent organizational abilities with attention to detail and quality.
- Demonstrated ability to work cross-functionally and manage multiple stakeholders.
- Data-driven approach to problem-solving and decision-making.
- Proficiency with project management tools and learning management systems.
- Strong written and verbal communication skills.
- Basic understanding of Content development and instructional design principles.
- Familiarity with educational technology trends and tools.
- Passion for education and student success.
- Know more about NxtWave: https://www.ccbp.in
