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Firstsource Healthcare
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Consultant - Assessment Production Specialist

Consultant - Assessment Production Specialist

Firstsource Healthcare

3 years

3 - 4 Lacs

Hyderābād

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

assessment test development logistics ai content automation software recruitment drafting schedule graphics management planning scheduling training shipping inventory workflow analysis resolve communication research staffing regulations coordination word excel powerpoint

Work Mode

On-site

Job Type

Part Time

Job Description

Date: 7 Aug 2025

Location: Hyderabad, IN

Company: firstsourc

POSITION INFORMATION

Position Title: Assessment Production Specialist, India

POSITION SUMMARY (the reasons the position exists; a summary of what the is position is responsible for):

The Assessment Production Specialist is responsible for supporting both Test Development and Test Production processes. These processes include reviewing and revising test questions; assembling tests or pools of items; managing logistics with outside item writers and AI content generation tools; and ensuring all processes are efficient and aligned with subject-area standards, including Accessible content authoring guidelines and Editorial guidelines and features. The Assessment Production Specialist works independently and as part of a team to deliver high-quality assessments.

PRIMARY RESPONSIBILITIES (indicate 5-10 key responsibilities/tasks that effectively describe the position; List from most important to least important):

Test Development and Assembly:

Review and revise test questions aligned to current subject-area standards, including application of AI and automation tools for content creation and review.
Assist in developing and assembling tests or pools of items to meet specifications.
Use test assembly software to assist in the creation of tests.
Assist in adaptation and creation of accessible digital and paper-based assessments according to accessible content guidelines.
Conduct basic editorial reviews and revisions of content to conform to prescribed styles.

Logistics and Coordination:

Manage recruitment and logistics of Outside Item Writers (OIWs) and reviewers, including drafting correspondence, following up, and completing paperwork and payments.
Assist in making assignments to OIWs and monitor the completion of their work according to schedule and specifications.
Coordinate and apply use of automated content generation and review tools.
Track the status of items, graphics, accessible item features, copyrights, stimulus material, and operational forms.
Prepare and monitor schedules for producing tests and related deliverables utilizing project management software.
Assist with planning activities for external development committee meetings, including scheduling training and coordinating the preparation and shipping of materials.

Item Management and Evaluation:

Enter items into and create packages in the item banking system, applying manual and automated (AI) approaches.
Evaluate item pools considering test specifications and manage related aspects of the test development process, such as inventory and workflow management.
Manage follow-up activities from Preliminary Item Analysis (PIA) or Problem Item Notification (PIN) to ensure all actions on items are completed.

Quality and Process Improvement:

Implement process improvements and automations to achieve shorter cycle times, reduced costs, greater customer satisfaction, and quality maintenance.
Investigate and resolve software or process issues, summarizing essential facts, and proposing solutions.

Communication and Liaison:

Communicate with the organisation’s staff, vendors, and clients regarding schedules, key due dates, and deliverables.
Serve as program liaison to business units and clients, providing advice, interpreting program guidelines, and attending meetings as requested.

Training and Mentorship:

Mentor and train other staff as necessary in the use of item banking systems and test creation processes and tools.

Research and Reporting:

Monitor, research, and respond to candidate inquiries, coordinating efforts as needed.
Assist in preparing test-related materials for publications, such as descriptive or instructional brochures.
Collect and update information on test development procedures, test specifications, and educational practices and trends.

Budget and Expense Management:

Assist in the preparation of budgets, including cost and staffing estimates.
Monitor project expenses and revise monthly forecasts.

Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

KNOWLEDGE/SKILLS

Strong verbal, written, and interpersonal communication skills and experience working with internal and external customers.
Strong technical skills and ability to learn and use new technologies.
Ability to utilize project management software and Microsoft Office tools.
Knowledge of test creation software and test development processes is preferred.
Strong organizational, problem-solving, and communication skills.
Ability to work independently and as part of a team.
Experience in managing logistics and coordinating with external stakeholders.
Proficiency in using workflow management tools and item banking systems.

EDUCATION AND EXPERIENCE - (technical knowledge, skills and abilities an employee needs to successfully perform the position level; please distinguish between “required” and “preferred”)

An associate degree is required. A bachelor’s degree preferred.
3+ years of experience in program coordination, administration, operational or technical activities is required.
Advanced level skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, SharePoint).

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