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3.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Location: Bengaluru, KA, IN Company: ExxonMobil About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil’s affiliates in India ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. What role you will play in our team Product Owner is accountable for maximizing the value of the work delivered. Primary focus is on providing the delivery team with a clear set of priorities through a well refined backlog of all work that ensures the team is working on what delivers the most value. In addition, this position covers the functional supervision of the local IT Revenue Accounting team (8 team members approx.) and administrative supervision for other local team in the same IT organization. Job location is based out of Bangalore, Karnataka What you will do Sets priority for the Delivery Team’s backlog of all unplanned and planned work aligned to product vision and roadmap Take accountability with business in managing product-facing metrics and dashboard Validates that product releases deliver value for end users and has conversations with users about how well the product is working Ensures that acceptance criteria is met prior to accepting user stories as completed by the team Decomposes features into user stories that deliver incremental value for end users making sure items are clear and ready to be worked Works with delivery teams to estimate the work effort and provides input for program prioritization Partners with System Architects to identify and prioritize enabler work Participates in all team ceremonies to answer questions and provide clarity Help Identifies and manages dependencies Accountable for evaluating progress at each iteration About You Skills and Qualifications A bachelor's degree in fields like Business, Computer Science, or Engineering can be beneficial Previous experience leading a team for 3+ years, preferably in a Supervisor /Manager role Minimum 3 years previously experienced as Product Owner for IT teams Previous experience supporting Financial applications Deep understanding of Agile principles Strong verbal and written communication skills to ensure clear and effective interaction with team members and stakeholders Preferred Qualifications/ Experience Leadership skills Product Owner certifications Experience in business opportunity scoping Experience in Change Management Experience in Vendor Management Experience in Conflict Management Any prior working experience in Energy industry Should have worked in SQL Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Job Segment: Sustainability, Computer Science, Revenue, SQL, Database, Energy, Technology, Finance

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3.0 years

0 Lacs

Bengaluru, Karnataka

On-site

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil’s affiliates in India ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. What role you will play in our team Product Owner is accountable for maximizing the value of the work delivered. Primary focus is on providing the delivery team with a clear set of priorities through a well refined backlog of all work that ensures the team is working on what delivers the most value. In addition, this position covers the functional supervision of the local IT Revenue Accounting team (8 team members approx.) and administrative supervision for other local team in the same IT organization. Job location is based out of Bangalore, Karnataka What you will do Sets priority for the Delivery Team’s backlog of all unplanned and planned work aligned to product vision and roadmap Take accountability with business in managing product-facing metrics and dashboard Validates that product releases deliver value for end users and has conversations with users about how well the product is working Ensures that acceptance criteria is met prior to accepting user stories as completed by the team Decomposes features into user stories that deliver incremental value for end users making sure items are clear and ready to be worked Works with delivery teams to estimate the work effort and provides input for program prioritization Partners with System Architects to identify and prioritize enabler work Participates in all team ceremonies to answer questions and provide clarity Help Identifies and manages dependencies Accountable for evaluating progress at each iteration About You Skills and Qualifications A bachelor's degree in fields like Business, Computer Science, or Engineering can be beneficial Previous experience leading a team for 3+ years, preferably in a Supervisor /Manager role Minimum 3 years previously experienced as Product Owner for IT teams Previous experience supporting Financial applications Deep understanding of Agile principles Strong verbal and written communication skills to ensure clear and effective interaction with team members and stakeholders Preferred Qualifications/ Experience Leadership skills Product Owner certifications Experience in business opportunity scoping Experience in Change Management Experience in Vendor Management Experience in Conflict Management Any prior working experience in Energy industry Should have worked in SQL Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

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1.0 - 2.0 years

3 - 4 Lacs

Kanpur

Work from Office

Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities. Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges. Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements. Deliver incremental counter share for all assigned clients by strategic planning to dominate market share. Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS. Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.. Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships. Desired Candidate: Graduate with excellent communication skills. Good working knowledge and experience of e-commerce activities and all online marketing channels Confident, Pleasing and a go-getter personality Effective communication skills Attitude & Aptitude for Sales Should be a team player, working alongside people from all walks of life. Analytical, good Excel skills. Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a we'll-planned approach. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns. Creativity & Initiative: Demonstrate creativity & originality in their work and have the personal drive and initiative to bring about change and help drive the business forward. Being the face of Swiggy in the market and standing up for the values we believe in. Key Skills Required: P&L Understanding Market Research and Intelligence Customer Lifetime Value Business Development Data Logic Data Interpretation Data Visualization MS Excel Data Analysis Result Orientation Managing Relationships Conflict Management Problem-Solving

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1.0 - 4.0 years

3 - 6 Lacs

Gurugram

Hybrid

Job Title: Associate Analyst Requesting Function: Core Business Services (CBS) Sub Function: Risk Management Services (RMS - Conflicts) Reports to: Service Delivery Manager Job Purpose: Risk Management Services (RMS”) team plays an important role for EY in addressing the internal risks of the firm associated with accepting new clients or engagements as well as in managing any risks associated with our on-going audit / non audit engagements/clients. Formed in 2007, the RMS team is growing rapidly (1000+ team members) as a Center of Excellence for all standardized risk management related activities that can be efficiently undertaken from Global Delivery Services locations. The role of the Conflicts sub-function in RMS is to identify and address potential conflicts of interest of new or existing engagements. The conflicts process assesses internal EY relationships with the parties involved and provides safeguards to address the threat of potential conflict to an acceptable level. The process also identifies certain matters that need to be considered, or complied with, from an independence perspective, as well as other professional ethical standards and legal or regulatory requirements. What you will do: Develop an understanding of EY Global / local conflict policies and apply them to real situations. Perform initial review of conflict check submissions from EY client serving teams. Identify all the relevant entities related to the engagement and perform analysis. Review findings to identify potential conflicts. Share leading practices and support seniors in the development of training materials. Ensuring prompt escalation whenever required. Prepare appropriate conflict safeguards for client serving teams to address the firm’s ethical obligations. Understand the firm structure, business strategies and service lines of the firm. Deliver on pre-defined individual and team targets including delivering outcomes with quality and completion. Knowledge, skills and experience requirements: Ability to work in a deadline driven environment. Attention to detail. Good analytical skills with a logical mind-set to take right decisions at right time. Ability to successfully multi-task while working independently or in coordination with other professionals Understand and maintain the confidentiality of all information. Interpersonal skills. Good level of written and verbal communication skills. Preferably working experience in a Compliance environment but not mandatory. Must have good working knowledge of MS office. Qualifications, certifications and education requirements: Post Graduate in MBA Finance/Operations Preferably an International Certificate in Enterprise Risk Management or similar

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1.0 - 4.0 years

3 - 5 Lacs

Gurugram

Hybrid

Job Title: Associate Analyst Requesting Function: Core Business Services (CBS) Sub Function: Risk Management Services (RMS - Conflicts) Reports to: Service Delivery Manager Job Purpose: Risk Management Services (RMS”) team plays an important role for EY in addressing the internal risks of the firm associated with accepting new clients or engagements as well as in managing any risks associated with our on-going audit / non audit engagements/clients. Formed in 2007, the RMS team is growing rapidly (1000+ team members) as a Center of Excellence for all standardized risk management related activities that can be efficiently undertaken from Global Delivery Services locations. The role of the Conflicts sub-function in RMS is to identify and address potential conflicts of interest of new or existing engagements. The conflicts process assesses internal EY relationships with the parties involved and provides safeguards to address the threat of potential conflict to an acceptable level. The process also identifies certain matters that need to be considered, or complied with, from an independence perspective, as well as other professional ethical standards and legal or regulatory requirements. What you will do: Develop an understanding of EY Global / local conflict policies and apply them to real situations. Perform initial review of conflict check submissions from EY client serving teams. Identify all the relevant entities related to the engagement and perform analysis. Review findings to identify potential conflicts. Share leading practices and support seniors in the development of training materials. Ensuring prompt escalation whenever required. Prepare appropriate conflict safeguards for client serving teams to address the firm’s ethical obligations. Understand the firm structure, business strategies and service lines of the firm. Deliver on pre-defined individual and team targets including delivering outcomes with quality and completion. Knowledge, skills and experience requirements: Ability to work in a deadline driven environment. Attention to detail. Good analytical skills with a logical mind-set to take right decisions at right time. Ability to successfully multi-task while working independently or in coordination with other professionals Understand and maintain the confidentiality of all information. Interpersonal skills. Good level of written and verbal communication skills. Preferably working experience in a Compliance environment but not mandatory. Must have good working knowledge of MS office. Qualifications, certifications and education requirements: Post Graduate in MBA Finance/Operations Preferably an International Certificate in Enterprise Risk Management or similar

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0 years

0 Lacs

Hyderabad, Telangana

On-site

Job Description Summary In this role, you will be working closely with software development scrum teams to help guide them in Agile/Scrum practices. The Scrum Master does everything possible as a servant-leader to help the team perform at its highest level. This involves removing any impediments to progress, facilitating meetings, training in advanced concepts, and working with the product owner to make sure the product backlog is in good shape and ready for the next sprint. Job Description Essential Responsibilities: Coach teams on Agile and Scrum practices to improve software delivery Remove obstacles that are impeding the team’s progress Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity Schedule and facilitate Scrum ceremonies Help the development team reach consensus on what can be achieved during a specific time period Protect the development team from outside distractions Work with product owners and product managers to make sure the team is working on the right priorities Keep up to date with the latest in agile/scrum practices, including scaling, and bring that information to the team to be implemented Reporting out team metrics to leadership and stakeholders Qualifications/Requirements: Must be Scrum certified Experience in playing the Scrum Master role for at least (2) years for a software development team that was diligently applying Scrum principles, practices, and theory Knowledge of various well-documented patterns and techniques in the Scrum approach (example: numerous burndown technologies, various Retrospective formats, handling bugs, etc.) Strong communication skills Strong coaching abilities Strong conflict resolution skills Desired Characteristics: Experience in playing the Scrum Master role for at least (5) years for a software development team that was diligently applying Scrum principles, practices, and theory Awareness and experience with a wide variety of Agile practices: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, etc. Understanding/experience of the Power industry Knowledge of Scaled Agile frameworks Experience working with multiple teams simultaneously Driven by a clear focus on the Manifesto and the Principles Experience recognizing and dealing with antipatterns Comfortable with challenging the status quo to deliver business value outcomes over just managing output Familiarity with Microservices and modern software architectures Understands what it means to have an empowered team and has experience coaching towards that Expert at creating backlogs including writing, prioritizing, estimating, and sizing user-centered stories Story mapping experience Experience with Release Planning Additional Information Relocation Assistance Provided: Yes

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10.0 - 12.0 years

14 - 19 Lacs

Bengaluru

Work from Office

Date 14 Jul 2025 Location: Bangalore, KA, IN Company Alstom Project Planning Manager INTERNAL As a member of the Project Core Team, liaise with: PM / SSM and Project Team, Bid manager and tender team Site Engineering Planning manager, other mtiers Planning Managers (including Participating Units) EXTERNAL Suppliers , Consortium partners, Customer (if and when appropriate) OVERALL PURPOSE OF THE ROLE: Responsible to develop and maintain the project schedule (internal and customer schedule) in order to manage efficiently the time commitments of the project (tender, contract or program execution). RESPONSIBILITIES: In tender: Analyse the schedule management requirements of the Customer (contractual tool, schedule structure, reporting constraints,), Define tender preparation schedule and monitor until the submission of the tender, Detail the tender schedule based on Reference Library templates, gap analysis, Metiers commitments, and PXO (Project Metiers organisation such as PIO / Project Industrial Organisation) tender strategy Highlight the critical path and risks linked to the project schedule and propose the optimisation & mitigation actions, Contribute with the project schedule to the project strategy in compliance with the contractual requirements Participate to the definition of the project schedule interfaces with the partners and the Customer, Deliver on time all schedule deliverables down to the requested level, Estimate the cost of Scheduling management effort. In contract or program execution: Define and maintain the Project Time Management Plan In case of a multi-Unit project, the lead Unit PrPM co-ordinates the project scheduling community (meetings, MoM), Detail and update the project schedule based on the contractual targets and data provided by all stakeholders, Propose the project baseline, and ensure its acceptance (internally and by the Customer) Ensure the consistency of all the internal and external Stakeholders commitments, and manages the schedules interfaces, Organise and lead periodic project schedule sessions, Actively participate to project core team meetings Provide a timely updated schedule situation highlighting the gap between the actual and the baseline, Focus on early identification of potential delays, Prepare schedule and progress reports for Customer or Lead Unit or Partners, Provide support to Project Manager on all issues related to projects schedule, For Reference Library, develop and maintain the schedule templates, For all: Apply the Project Scheduling Process, Contribute to the return of experience (REX) and improvements, share best practices. Performance measurements: In tender: on-time delivery of all tender deliverables requested to fulfill RFP requirements, on time delivery of schedule analysis for decisions by the Tender Team critical path, compliance with tender strategy related to contractual milestones, planning risks, mitigation plan and list of ambitions. list of potential gaps between project schedule defined in tender and Platform Reference Library schedule In contract or program execution: baseline approved (internally and by the Customer) and managed, regular and consistent scheduling updates, with potential delays analysis and actions plans proposed to the project team, On time delivery of KPIs (OTD, documentation, Gate Reviews GO on time, sales, cash, ) Qualifications & Skills: EDUCATION Engineering Graduate EXPERIENCE Project management and industrial background 10-12 years of exp. Is used to work with internal processesTenders, Projects, Engineering, Industrial, Sourcing, Supply Chain, Quality and their interfaces TECHNICAL COMPETENCIES Good overall knowledge of railway products and systems Agility to juggle with schedules (internal and customer schedules) simulations and various scenarii) and changing project goals. Rigorous, structured and sense of anticipation Be able to challenge project team and highly proactive in proposing solutions. Comfortable in an international and a multi-cultural environment. EHS awareness BEHAVIOURAL COMPETENCIES Good communication/presentation skill People Management skills Conflict management and multi-tasking, Collaborative management Able to Adapt to a changing hypothesis environment Financial Knowledge EXPERIENCE / SETs Project management and industrial background Is used to work with internal processesTenders, Projects, Engineering, Industrial, Sourcing, Supply Chain, Quality and their interfacesLanguage Skills: Proficient in English language Project Planning Manager

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2.0 - 6.0 years

4 - 7 Lacs

Noida

Work from Office

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member s performance objectives as outlined by the Team Member s immediate Leadership Team Member. Eligibility Criteria: Any Graduation. 5 to 6 years of overall AR experience, out of which a minimum 2 years in team handling. Proficient computer skills. Extensive Knowledge on Denials management and A/R fundamentals. Excellent communication skills, both verbal and written. Strong leadership skills & Outstanding organizational skills. Hands on Experience in generating reports using MS Office Excel, word and MS power point. Willingness to work continuously in night shifts Key Responsibilities: Managing the day today operations of team members and meet the required service levels, quality and productivity. Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team. Ensure all Company policies and procedures are implemented consistently and fairly Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence Usage of Software Tools, Daily MIS tracking, Absenteeism Control. Preparing schedules for the teams and ensuring attendance. Evaluating client calls, coaching and providing feedback. Acting as a point of contact for the resolution of, queries and complaints from external and internal clients. Team Management/Conflict Management/Client Management PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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0 years

1 - 2 Lacs

Amarnath, Maharashtra

On-site

Maintain register enteries. watch society premises. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Night shift Rotational shift Supplemental Pay: Overtime pay Language: Hindi (Preferred) Work Location: In person

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0 years

1 - 3 Lacs

Delhi, Delhi

On-site

Designation Name- Customer Service Executive\ Management Trainee Responsibilities Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns and complaints in a timely manner Interacting with customers to ensure they have a desirable and shareable experience Skills Conflict resolution Interpersonal skills Problem-solving Communication Educational Qualifications Graduation MALE CANDIDATES ARE PREFFERED FRESHERS WITH GOOD MS EXCEL KNOWLEDGE ARE WELCOME TO APPLY Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Language: English (Required) Hindi (Preferred) Work Location: In person

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0 years

1 - 2 Lacs

Coimbatore, Tamil Nadu

On-site

Key Responsibilities: Access Control: Monitor entry and exit points. Ensure proper ID verification for staff, visitors, and vendors. Prevent unauthorized access. Surveillance Monitoring: Operate and monitor CCTV systems vigilantly. Report suspicious activities immediately. Patrolling & Monitoring: Conduct regular patrols as per schedule. Check all key points (doors, locks, equipment, surroundings). Incident Management: Respond to and report all incidents promptly. Maintain accurate incident reports and escalate to supervisors when needed. Emergency Response: Act quickly and appropriately during emergencies (fire, medical, security threats). Follow emergency protocols and participate in drills. Visitor Management: Register all visitors with complete documentation. Issue visitor badges and guide them as per protocols. Vehicle Movement Monitoring: Record all vehicle entries and exits. Verify gate passes and vehicle contents if required. Asset Protection: Prevent theft, misuse, or damage to company property. Ensure locked areas are secure. Safety Protocol Adherence: Follow and enforce safety rules. Report any safety violations. Register & Log Maintenance: Maintain accurate and up-to-date logs for gates, visitors, vehicles, incidents, etc. Communication & Coordination: Communicate effectively with the admin team and fellow guards. Provide timely updates during shift and emergencies. Conduct & Discipline: Maintain a courteous and professional demeanor. Comply with company policies and grooming standards. Fire Safety Awareness: Know fire extinguisher locations, emergency exits, and alarm systems. Participate in fire drills and report hazards. Attendance & Punctuality: Report for duty on time and avoid absenteeism. Inform in advance in case of leave. Training & Drill Participation: Attend all scheduled safety and security trainings. Actively engage in mock drills and refreshers. Lost and Found Handling: Record and secure found items appropriately. Ensure correct handover to Admin or rightful owner. Client Service / Helpfulness: Assist staff and visitors politely. Provide basic guidance or support when approached. Shift Handover Accuracy: Conduct proper verbal and written handover at shift change. Update the log with pending issues or incidents. Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹250,000.00 per year Benefits: Food provided Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Expected Start Date: 01/08/2025

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1.0 years

4 - 6 Lacs

Raigarh Fort, Maharashtra

On-site

Residential Life Oversight: Supervise and support students residing in the dormitory. Foster a positive and inclusive living environment that promotes personal growth and development. Student Support: Provide emotional support and guidance to students, addressing their social and personal needs. Serve as a mentor and advocate for the well-being of each student under your care. Maintaining detailed records of each hostelite. Daily Routine Management: Establish and enforce a structured daily routine for students, including study hours, meal times, and recreational activities. Ensure adherence to dormitory rules and policies. Monthly collection of hostel and mess charges,preparing receipts, following up with bank on DD details and maintaining records of same. Daily overseeing the cleaning of entire hostel. Daily supervision of checking fresh goods quality food being cooked in the mess. Checking and supervising hostel equiments e.g. repairs, carpentry, plumbing, electrical, drainage, masonry and any other maintenance work to be done. Conflict Resolution: Mediate and resolve conflicts among students, promoting effective communication and conflict resolution skills. Report significant incidents to appropriate school personnel. Safety and Security: Monitor the dormitory premises to ensure a safe and secure living environment. Implement and enforce safety protocols and emergency procedures. Visiting PWD/Cantonment or any other govt. offices and following up with pending works which needs to be completed and ensure work gets completed. Communication: Maintain regular communication with students, parents, and school staff regarding students' progress and well-being. Collaborate with teachers, counselors, and other staff members to address individual student needs. Work closely with the Headteacher, operations manager, security, and facility manager to ensure that every child’s whereabouts are known at all times. Coordinate campus picks up and drops off of students to ensure proper permissions have been obtained, and only authorized transportation is allowed to take children from campus. Crisis Response: Be prepared to respond to emergencies and crises, providing leadership and support as needed. Collaborate with other dorm parents and school administrators during crises. Programming and Activities: Plan and organize recreational, cultural, and educational activities for dormitory residents. Encourage student participation in extracurricular events and school activities. Documentation: Keep accurate records of student behavior, incidents, and any interventions. Daily maintaing attendance registers and ensuring all inmates are in hostel in time. Complete required reports and documentation in a timely manner. Become familiar with the Corvuss American Academy Safeguarding policy and Procedures manual. Role Modeling: Serve as a positive role model for students, demonstrating professionalism, integrity, and respect. Uphold and promote the values and expectations of the school Genreal Admin duties which will be required when necessary. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Experience: dorm parent: 1 year (Required) Work Location: In person Expected Start Date: 04/08/2025

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3.0 - 6.0 years

6 Lacs

Kolkata, Pune, Chennai

Work from Office

Experience supporting business leaders virtually in calendar management, organizing meeting, handling conflict management and travel arrangements. Follow up with vendors to get expenses receipts through mail and submit the same for further approvals and on time payments. Arrange domestic and international travel as per retirements that are received thru mail, options are exchanged with VP regarding bookings for flight, hotel, ground transportation. Experience with the reconciliation of corporate credit card expenses on behalf of Executives. Location- Pune, Chennai, Delhi, Bangalore, Kolkata, Hyderabad, Mumbai, Bhubaneswar, Gurgaon, Coimbatore, Noida, Mumbai, Chennai/Bangalore/Hyderabad, kochin Contact Person Divya R Email id- rdivya@gojobs.biz

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0 years

1 - 2 Lacs

Kottayam, Kerala

On-site

SECURITY GUARDS (MALE) LOCATION - ETTUMANOOR EX-SERVICE MAN PREFERRED OR EXPERIENCED WITH DECENT PERSONALITY FOOD & ACCOMMODATION PROVIDED Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person

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0 years

1 - 1 Lacs

Jaipur, Rajasthan

On-site

Job Overview We are seeking a dedicated and vigilant Security Guard to join our team. The ideal candidate will play a crucial role in maintaining a safe and secure environment for our clients, employees, and visitors. This position requires strong observational skills, the ability to respond effectively to emergencies, and a commitment to upholding safety protocols. Duties Monitor and patrol assigned areas to ensure safety and security Respond promptly to alarms and incidents, providing assistance as necessary. Conduct regular inspections of premises to identify potential security risks. Enforce rules and regulations while maintaining a professional demeanor. Assist in loss prevention efforts by identifying and reporting theft or vandalism. Provide first aid and CPR when required, ensuring the health and safety of individuals on-site. Document incidents and prepare detailed reports for management review. Collaborate with law enforcement when necessary during emergencies or investigations. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Language: English (Preferred) Hindi (Required) Work Location: In person

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0 years

1 - 2 Lacs

Banjara Hills, Hyderabad, Telangana

On-site

Post Production Executive Job Overview: We are seeking a dedicated Post Production Executive to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team. Key Responsibilities : Serve as the primary point of contact for clients throughout the post-production phase. Understand client preferences and ensure these are communicated clearly to the post-production team. Manage timelines and ensure timely delivery of edited photos and albums. Address client concerns, feedback, and requests in a professional and timely manner. Coordinate with the post-production team to ensure quality and consistency in the final product. Maintain strong relationships with clients to encourage referrals and repeat business. Provide updates to clients on the progress of their wedding photo editing and album creation. Ensure client satisfaction by managing expectations and delivering high-quality results. Qualifications: Strong communication and interpersonal skills. 1-2 Experience in client relationship management, preferably in the creative or photography industry. Ability to manage multiple projects and meet deadlines. A keen eye for detail and an understanding of the wedding photography post-production process. Problem-solving skills and a client-focused mindset. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

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0 years

2 - 3 Lacs

Poonamallee, Chennai, Tamil Nadu

On-site

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

The ideal candidate should have a minimum of 4 years of experience in a BPHR role, with an MBA preferred. The candidate should be open to working in rotational night shifts. Key Responsibilities: - Possess knowledge of Behavioral Science tools, unit processes, policies, and laws - Understand the service offerings of different Business Units - Comprehend the skills and competencies required by employees in the business - Recognize market realities of manpower and competition from an employee's perspective - Stay updated on the latest trends in HR - Demonstrate proficiency in MS Office applications and basic knowledge of SAP Skills Required: - Strong counseling, grievance handling, leadership, and communication skills - Proficient in HR functional skills, negotiating, conflict management, and prioritizing - Excellent interpersonal, assertiveness, and detail orientation - Ability in networking and influencing skills Additional Responsibilities: - Independently roll out initiatives and training programs - Drive cross-functional teams for process system improvement - Manage end-to-end benchmarking research projects - Track customer expectations and flag off potential risks to seniors for resolution Preferred Skills: - HRD->HRD - Others This role requires a proactive individual with a strong background in BPHR, excellent communication skills, and the ability to work effectively in a dynamic and challenging environment.,

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10.0 - 14.0 years

0 Lacs

pune, maharashtra

On-site

If you are a Supply Chain professional looking for a career opportunity, Emerson has an exciting offer for you! We are seeking a Fabrication Construction Manager with extensive experience in Mechanical Fabrication, particularly in an Expeditor role. The ideal candidate will showcase exceptional vendor management skills, strong prioritization abilities, and a proven track record of meeting critical deadlines. Your responsibility will involve coordinating with cross-functional teams to ensure seamless project execution and maintaining quality standards throughout the fabrication process. A proactive problem-solving approach and a strong focus on safety compliance are crucial for success in this role. In this role, your responsibilities will include: Project Planning & Contractor Coordination: - Represent Emerson at the suppliers" site, fostering strong working relationships to ensure timely progress, prioritized attention, and clear communication back to the organization. - Manage subcontractors (E&I, insulation, painting, NDE, etc.) and act as the overall site representative. - Plan and coordinate simultaneous operations across multiple projects, optimizing resource allocation and scheduling. - Identify risks, plan capacity, and implement improvements to enhance project efficiency. - Collaborate with Procurement Engineers in evaluating and finalizing fabrication contractor's basis capability and capacity assessments. Fabrication Supervision & Execution: - Supervise mechanical piping, structural steel fabrication, E&I activities, and analytical systems at fabrication yards and customer sites. - Oversee the receipt and verification of free-issue materials, ensuring proper labeling and compliance with project specifications. - Expedite material deliveries from sub-suppliers and contractors to meet project deadlines. - Ensure timely and quality execution of fabrication and construction activities in line with customer and contractual requirements. - Provide regular progress updates on the ongoing project at the suppliers" site. Quality Assurance & Customer Engagement: - Act as the primary liaison for customer inspections during fabrication and shipment phases. - Coordinate and facilitate Factory Acceptance Tests (FAT) with customers and third-party agencies. - Address customer queries related to hydrocarbon skids and analytical packages. - Monitor and close out punch lists from inspections and FATs, ensuring all quality standards are met. Logistics, Documentation & Compliance: - Manage the complete loading and packing process before dispatch, ensuring secure and compliant shipment. - Consolidate and plan packing activities as per project-specific shipment instructions. - Coordinate the flow of documents and materials between vendors and internal teams. - Execute company policies related to procurement, safety, and ethics while maintaining strong relationships with all stakeholders. Who You Are: You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select the best-fit approach. For this role, you will need: - Proficiency in manufacturing processes like welding, machining, installation of instruments, tubing, cabling, painting, galvanizing, etc. - Knowledge of material handling, packing, preservation, and storage requirements. - Proficient in MS Office: Word, PowerPoint, MS Projects & Gantt Charts, etc. - Experience in Oil & Gas Project-Based Companies is preferred. - Ability to work with multiple stakeholders in a matrix organization. - Flexibility to travel as per business needs. Preferred Qualifications that Set You Apart: - Engineering Graduate in Mechanical/ Production Engineering. - 10+ years of experience in Project Management and expediting. - Excellent communication and interpersonal skills. - Strong analytical and conflict management skills. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together, are key to driving growth and delivering business results. We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave. Emerson's Commitment to Our People: At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. About Emerson: Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security, and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources, and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! Accessibility Assistance or Accommodation: If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com. No calls or agencies please.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Process Safety Engineer at bp Technical Solutions India (TSI) center in Pune, you will be a part of the Production & Operations (P&O) Projects India organization. Your primary responsibility will be to provide engineering expertise, oversight, judgment, and support to Production & Operations (P&O) Projects. This role is crucial in ensuring the safe, competitive, and robust progression of projects while adhering to Inherently Safer Design (ISD) principles and specific safety features. You will collaborate with the project team to develop the technical scope of project options, support process safety engineering activities, and provide guidance on technical and engineering scope development. Additionally, you will be responsible for developing and implementing the Process Safety Philosophy and Design Hazard Management Plan for projects in coordination with contractors. Your role will also involve verifying key process safety deliverables by engineering contractors and participating in activities such as HAZOP, LOPA, and environmental reviews. To be successful in this role, you must have a Bachelor's Degree in Chemical Engineering or equivalent, with a minimum of 5+ years of experience in oil and gas/petrochemical/refining/chemical industries. You should also possess at least 2 years of relevant process safety engineering experience in Large scale Capital projects. Preferred qualifications include working towards Chartered Engineer or Registered Professional Engineer certification. Experience in design safety, technical safety system design, working with third-party design contractors, and knowledge of engineering practices, codes, and standards are essential for this role. You should have a track record of consistent delivery, effective communication skills, and the ability to foster teamwork across multiple locations and disciplines. In this role, you will work closely with the Project Engineering Manager, Engineering Contractor(s), Process & Process Safety Engineering Team, other bp Discipline Engineers, Projects Commissioning and Start-up teams, Operations & Maintenance teams, and the Quality team. The standard working hours are from 9 AM to 6 PM with up to 50% travel required, primarily at major engineering contractor office locations. At bp, we offer a supportive environment with benefits such as life & health insurance, a medical care package, flexible working schedules, opportunities for career development, family-friendly policies, and employee wellbeing programs. We are committed to creating an inclusive workplace where diversity is valued and respected. Join us at bp to grow your career in a diverse and challenging environment where learning and development opportunities are abundant.,

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3.0 - 7.0 years

0 Lacs

telangana

On-site

As a Franchise Development Manager, you will play a crucial role in converting dealers into franchise partners and maintaining a list of potential partners. Working closely with the sales team, you will be responsible for shortlisting top dealers and developing a pipeline for the conversion to Franchise stores. Additionally, you will focus on upgrading existing franchise partners to a higher tier. Your responsibilities will also include evaluating the Retail Excellence Score (RES) and implementing strategies to enhance retail excellence. This involves tracking and driving excellence through various parameters such as store hygiene, visibility, customer feedback capture, and POS billing adherence. You will conduct regular audits of franchise retail excellence scores and create awareness of the importance of RES among franchise partners. Supporting the delivery of all marketing and visual merchandising (VM) campaigns, you will collaborate on the sales of focused products by providing placement, display, and promotion support. You will monitor the effectiveness of VM arrangements at stores and execute marketing and promotional campaigns for franchise partners. In addition, you will be involved in planning franchise launches and coordinating upgrades, ensuring smooth operations during store openings. Monitoring the business performance of franchise stores will be a key aspect of your role, where you will provide necessary support to improve underperforming stores and drive sales of focused value-added products and services. Building and managing relationships with franchise partners is essential, including handling conflicts between franchise and non-franchise stores. You will work closely with the sales team to resolve conflicts and escalate issues promptly. Training franchise dealer staff on company systems, processes, and customer handling techniques will also be part of your responsibilities. Furthermore, you will oversee the installation and adoption of Tally and EDC machines across all stores, ensuring compliance and integration. Managing paint consultants (PCs) by hiring, driving productivity, and monitoring performance through regular follow-ups will also be a significant aspect of your role. Overall, as a Franchise Development Manager, you will be instrumental in driving the growth and success of franchise stores through strategic planning, relationship management, training, and operational support.,

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8.0 - 16.0 years

12 - 13 Lacs

Bengaluru

Work from Office

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Lead a team of 15 to 20 Resources Make and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy and follows up to ensure that customer needs have been met Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues Conflict management and problem resolution skills in managing internal and external customer relationships Audit calls/task and provide feedback to the claim handler on the production floor Conduct voice interviews to identify trainable candidates Job Responsibilities: Manages/leads front-line employees Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Knowledge of problem solving and preparation of complex reports for analysis Ability to leverage learned technical skills in support of team objectives Assist leadership in achieving business unit objectives Skill in motivation, organization, training, coaching and facilitation of teamwork Ensures adherence to empathetic and responsive customer service in all transactions Recommend training and education programs to enhance associate s knowledge and development Education & Experience: Bachelor s Degree or equivalent experience Insurance domain certification (E.g., AINS , AIC etc.) will be preferred Prior experience in Voice process and a zeal to learn about Casualty Are known for clear and professional communication both written and verbal Functional Skills: Knowledge of insurance policy, coverage, and regulation Eye for Details and accurate preparation of data to assess value of the estimate Investigate, evaluate and identify requirements for the Claim basis the information provided Ability to utilize available Tools to capture information accurately Note Open for all Resources with Voice Skill set Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

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8.0 - 16.0 years

12 - 13 Lacs

Pune

Work from Office

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Lead a team of 15 to 20 Resources Make and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy and follows up to ensure that customer needs have been met Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues Conflict management and problem resolution skills in managing internal and external customer relationships Audit calls/task and provide feedback to the claim handler on the production floor Conduct voice interviews to identify trainable candidates Job Responsibilities: Manages front-line employees Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Knowledge of problem solving and preparation of complex reports for analysis Ability to leverage learned technical skills in support of team objectives Assist leadership in achieving business unit objectives Skill in motivation, organization, training, coaching and facilitation of teamwork Ensures adherence to empathetic and responsive customer service in all transactions Recommend training and education programs to enhance associate s knowledge and development Education and Experience: Bachelor s Degree or equivalent experience Insurance domain certification (E.g., AINS , AIC etc.) will be preferred Prior experience in Auto Voice process and a zeal to learn Are known for clear and professional communication both written and verbal Experience in Voice process Functional Skills: Knowledge of insurance policy, coverage, and regulation Eye for Details and accurate preparation of data to assess value of the estimate Investigate, evaluate and identify requirements for the Claim basis the information provided Ability to utilize available Tools to capture information accurately Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Shift C (India) Recruiter Info Ms. . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

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10.0 - 15.0 years

35 - 40 Lacs

Gurugram

Work from Office

. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Senior Project Manager is responsible for the management of assigned technical projects. The duties include facilitating coaching and mentoring the junior project management staff. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort. Key Responsibilities Plan and coordinate all aspects of technical projects from initiation through delivery. Ensure service delivery success and customer satisfaction through effective project management. Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed. Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables. Identify needed resources for projects while defining and assigning major project roles. Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. Assign and monitor the work of the project team, providing technical and analytical support and direction. Interface with clients on technical matters as needed. Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved. Assist with problem resolution or risk mitigation as needed. Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project. Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met. Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement. Directly oversee employees assigned to the project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions. Utilize Ahead systems (PSA, etc.) to maintain updated project information. Assist in presales efforts including OA, SOWs, and customer presentations. Develop customer relationships and aid in identifying additional sales opportunities. Skills Required Bachelor s degree or equivalent would be required Professional certifications like PMP (Project Management Professional) or PgMP (Program Management Professional) preferred. Minimum of 10 years of experience in project management, with a focus on leading and delivering complex projects or programs. Strong technical knowledge in VMware Cloud Foundation etc. Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects. Must have a strategic mindset and be able to align projects or programs with organizational goals. Excellent analytical, problem-solving, team, conflict management, and time management skills. Strong communication & leadership skills. Possess advanced skills in the use of project management software. Demonstrate ability to manage project budgets and timelines. Must be adept with the use of negotiation techniques to reach an agreement when there are widely differing viewpoints. Effectively facilitate interaction with executive-level clients. Should be able to identify, assess, and mitigate risks effectively. Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .

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10.0 - 15.0 years

50 - 55 Lacs

Gurugram

Work from Office

The Director, Risk Product Development is responsible for envisioning, designing and implementing best-in-class products for Credit and Fraud Risk strategies across multiple markets- This role involves collaboration with product managers, product owners, engineering leaders, and business management teams to convert the product vision into a well-managed development roadmap with a set release cycle- This is a techno-functional role defining software product vision, ensuring flexible and global system/capability design, grooming user stories, prioritizing work for scrum team using program increments, business logic authoring, defect resolution, performance optimization, availability and test automation- The Director leads a team of agile product manager, product owners & product delivery responsible for design and delivery of modules for Credit and Fraud Risk strategies, models and data integrations- The Director ensures that the platform meets the evolving needs of the enterprise through continual innovation for new use cases to fuel growth - This individual also collaborates with solution management team to drive business outcomes- This role requires strong organizational, technical and creative problem-solving skills- It also requires strong stakeholder management and ability to influence across multiple levels of leadership - This leader works well in a dynamic, complex environment and under deadline pressures- Coordinates the efforts of a set of scrum teams and/or SAFe trains (stakeholders, designers, developers and analytics) to deploy the new features across markets and products Key Responsibilities: Driving product strategy, roadmap, and features/user stories for scalable risk products- Managing the product life cycle from strategic planning to tactical execution via scrum teams Leading the product functional design and partner with teams for design process based on an intimate knowledge of the customer and technology Defining business solution for rapid delivery of initiatives through PI, Continuous Delivery and Fast Track Prioritizing engineering work and balancing the requirements of customers and stakeholders Deliver global, standard and flexible business capabilities that are well documented, meet compliance requirements and rapidly adapt to address changing business needs Proactively look beyond the obvious to identify continuous improvement opportunities to gain operational and executional efficiencies- Enabling analytics-driven decision making to evolve products and usage Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes Interacting with customers to identify needs, opportunities, and gaps, and solve problems Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority Help your team develop products by making difficult tradeoffs and removing roadblocks Defining and executing the deployment plan, working to ensure that partners have what they need to be successful Establishing the product s goals and reviewing success metrics to achieve success- Develop a high performing team through leadership and coaching styles that nurture self-awareness and growth; practice mindfulness and agility; elevate courage in expressing difficult matters Minimum Qualifications: Bachelor s or Masters Degree in Computer Science or related field 8+ years of experience in driving technology product development and management in a cross-functional and global environment 3-5 years in agile product development and delivery 5+ years of people leadership experience Proven technical experience with various big data & distributed suite of technologies Proficiency in managing development with low-code & no-code tools with focus on solving core business problem- Experience in driving efficiency in authoring practices- Experience re-platforming existing applications, including infrastructure, architecture and frameworks Experience in designing and delivering highly available / performant capabilities Resilience while managing multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forward Elevated growth mindset with big picture thinking, lean startup approach and personal agility Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment- Excellent coaching & conflict management skills- Excellent team-lead with ability to work with global team Risk Management Experience is a plus-

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