687 Complaint Management Jobs - Page 3

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Position: Property Manager, Gurgaon Business: Property and Asset Management, Gurgaon. What This Job Involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA's & KPI's for JLL and outsourced agencies towards effective service deliverance. Implement and maintain sustainable practices i...

Female candidate with good personality, fluent in English & Hindi, basic computer & Excel skills. Graduate, smart, adaptable to dental clinic setup. Preference for experienced dental receptionist/assistant with excellent communication & patient Sales incentives Performance bonus

Role & responsibilities Resolve complaints / escalations received through Emails on Nodal Desk Mailbox or through calls. Ensure daily productivity metrics achievement with customer centric approach. To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions. Navigate multiple personal computer, business, e-mail and web applications easily and proficiently while engaged in inbound telephone calls. Cases require analyzing, explaining and answering internal and external customer questions, requests and resolving their product, billing and service concerns efficiently and profes...

GENERAL DUTIES & RESPONSIBILITIES Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices a...

Customer Care Executive should handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions by following communication procedures, guidelines & policies Required Candidate profile Must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing Information and Multi-tasking.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Designation: Customer Service Representative Function: Customer Service Location: Hyderabad Reporting To: Customer Service Leader Role & Responsibilities: The primary duty of the Customer Service Representative is to oversee the end-to...

Key Responsibilities: Team Management: Lead and manage a team of 6-8 members, ensuring that store-related complaints and escalations are handled efficiently and resolved promptly. Data Analysis Reporting: Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline channel performance. Provide actionable insights to enhance customer experience. Complaint Management: Oversee the entire complaint process, identifying bottlenecks and systemic issues. Ensure timely resolution of complaints raised through emails, calls, and other offline methods. Process Improvement: Identify disruptions in the customer life cycle and collaborate with cross-functional teams to imp...

Goal Key Result Areas Actions / Deployment Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business Analyse Average Site Value, Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives Ensure local lead generation - 35% Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting & ...

Goal | Key Result Area | Actions / Deployment Business Growth & Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites & Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business Analyse Average Site Value, Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives Ensure local lead generation - 35% Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting...

Responsible to ensure services delivered by Business/ Service partners and their extended arms meet a pre-defined service quality level for Best-in-class customer experience. Able to identify the gaps in process adherence and resolve them in a timely manner to minimize repeat complaints. Also provides the ability to proactively diagnose and resolve service quality issues through Root Cause Analysis thus ensuring No repeat complaints before customers are impacted. This role requires to lead from front to partnering with the Outsourced Partners and Cross Functional Teams to develop a Service Recovery Roadmap. Should have in depth knowledge of Complaint Management, Escalation Management, Perfor...

Business Title : Customer Service Representative Location: Bangalore Role Purpose: The purpose of this role is to provide one stop/single point of contact for customers across the country/cluster while proactively servicing, building strong customer relationship and supporting as well as promoting digital solutions/channels and marketing campaigns to improve overall service, customer experience and satisfaction and grow sales This role is also responsible for supporting customers by managing their orders, queries, concerns and complaints in an efficient, accurate and empathetic manner in line with our established policies, process, best practices and technology. Promoting, up-selling and cro...

ARM is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies. Resolves problems related to ramp services, controls the team effectively and ensures highest standards of customer satisfaction in terms of quality, efficiency and effectiveness. ARM carries out authorities of Ramp Management/Ramp AVP, plans, organizes, directs and controls all ramp services in his/her shift. Responsibilities: Report to Manager Ramp Services . Responsible for the entire ...

Responsibilities: Take charge of various work areas in passenger service operations. Ensure close liaison with airlines on all matters for smooth operations. Attend to investigations and complaints raised by airlines or passengers. Ensure client satisfaction at all times. Participate in airline meetings to resolve issues or complaints. Follow up with airlines and passengers on incidents to provide closure and service recovery. Review work procedures and implement solutions to improve service quality. Monitor SLA and agreed service standards to ensure compliance and achievement. Lead, organize, and motivate staff; monitor staff performance regularly. Conduct investigations related to discrepa...

Position Overview: To act as a senior resource engaging directly with escalations routed to the Senior Management Office (CEO/MD/ED/Board). This individual will serve as an Ombudsman-like resource, offering customers the assurance that their concerns are being reviewed independently of the site team. This presence will reinforce trust and demonstrate our commitment to resolution at the highest level. Key Responsibilities Track and manage all open escalations addressed to senior leadership. Ensure adherence to defined TATs and escalation protocols. Coordinate with cross-functional teams to resolve issues and prepare executive summaries. Maintain escalation matrix and ensure SFDC case creation...

Job Role This role will be handling our Online payment application which is Mobicule. Activation /Deactivation Pan India 1400 FOS & 1200 EMPLOYEES Documentation Pan India Training Pan India Queries / Complaint management Managing down time Liaising with BSG for any issues on this payment application.

Hey there Want to help us build an EPIC EdTech company? We are looking for an extraordinary Technical Lead who is passionate about transforming how children engage with technology and acquire future-ready skills. At BrightChamps, one of the fastest-growing EdTech companies globally, our mission is to equip every child with the essential skills for the 21st century. We are committed to unlocking the hidden potential within every student, and our rapid expansion into multiple countries is a testament to our impact. We are seeking a Student Experience Manager who will lead the customer care team to deliver exceptional support and ensure a seamless student experience. The role involves managing ...