428 Complaint Management Jobs - Page 7

As a Customer Quality Manager at Rockwell Automation, you will be the primary contact for all customer quality concerns, including product, process, and software issues in the India region. Your role will involve collaborating with sales teams, distributors, and customers to address and manage quality-related projects efficiently. Your aim will be to ensure high levels of customer satisfaction by promptly resolving quality concerns and identifying opportunities for process improvements. You will be responsible for leading quality issues across various business units and sales regions, ensuring timely and aligned resolutions. Managing multiple open quality issues simultaneously, maintaining a...

As the Instrumentation Maintenance Manager, you will be responsible for directing and guiding the maintenance team to achieve plant reliability and performance goals. Your role involves coordinating with various service units and agencies to effectively utilize available resources. You will play a crucial part in ensuring adherence to planned maintenance schedules, timely attendance to breakdowns, and preparation of reports such as FA/RCA. Your responsibilities include developing and implementing standard operating and maintenance procedures, identifying and developing alternate vendors for repairs, ensuring availability of critical spares, and providing technical support to engineers. You w...

YOUR JOB Role As a supervisor you will support the team manager in managing a team of Claims Analysts. Key to the role will be developing and coaching the team to deliver a high quality customer centric service offering. Your role includes: Accountable to review and assess inventory levels co-ordinating daily allocations and planning ahead to maximise staffing levels to maximise results. Accountable to ensure that productivity, quality and customer satisfaction, are managed within own team and motivation of the individuals and team to achieve the operational KPIs; Attend KPI calls can help you to achieve this. Recommending and implementing innovative strategies to improve efficiency and prov...

As a Technical Quality Executive (Application Engineer) at Pidilite in Bhubaneshwar, you will be responsible for providing technical support to the CCR team and applicators associated with the CCR vertical. Your primary tasks will include attending to all complaints, preparing detailed reports capturing Root Cause Analysis (RCA), recommending Corrective and Preventive Actions (CAPA), and ensuring maximum Customer Satisfaction (CSAT) through effective complaint management. Additionally, you will be conducting on-site training for all applicator teams, including supervisors and technicians, at warrantied sites and those uploaded on Saathi/Mpower portals. Soft skill training for all associated ...

As an Assistant Property Manager in Amritsar with a focus on Property and Asset Management, you will oversee a range of services to ensure the smooth operations of the facility. Your key responsibilities will include guiding and supporting the site's manpower, implementing budget controls, monitoring SLAs and KPIs, managing vendor quotations and invoices, and ensuring timely submission of cost sheets and invoices. You will play a crucial role in manpower planning, conducting site rounds for maintenance checks, fostering teamwork among facility staff, assisting in budget creation, updating data and client files, addressing occupant queries, managing complaints, and enforcing health and safety...

About SKF SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence. SKFs solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong comm...

Title: HR Executive US Staffing (Night Shift) to join our team. Experience- 2-5 years Location -Hyderabad, Banjara hills road no 2/Bangalore, Jaya Nagar 4th block shift - (8 PM 5 AM IST) Night shift 1. Role Summary: We are hiring an HR Executive (US Staffing) for night shift roles in Bangalore/Hyderabad. The role focuses on consultant engagement, issue resolution, and supporting HR functions within US staffing operations. Female candidates with excellent communication skills are preferred. 2. Key Responsibilities: Maintain strong relationships with consultants deployed on US projects Conduct regular check-ins and handle escalations professionally Support onboarding, HR documentation, and com...

Job Description Position Manager Ecommerce Incumbent Replacement Department Digital Marketing & Ecommerce Function E commerce Reporting to Chief Manager Ecommerce Band 4 Location Gurgaon Team size (D/I) DR 1 Non FTE 1 Total 2 JOB SUMMARY The incumbent will be a key member of Max Life s Ecommerce Channel team, responsible for Business Planning, Partner Query and Complaint Management, MIS, and Analytics. The role requires a strong understanding of business metrics and expertise in reporting and analytics. The candidate will work closely with partner and internal stakeholders . This position is part of the Enablement team and reports to the Chief Manager, Ecommerce. KEY RESPONSIBILITIES Busines...

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coor...

Roles & Responsibilities: Strategy & P&L Management Maintain Profit and Loss (P&L) statement and Balance Sheet for the branch Execute branch strategy aligned with overall Branch Banking objectives Drive sustained revenue generation via cross-selling Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Mobilize liabilities by growing CASA portfolio within the branch catchment area Customer Service & Engagement Ensure efficient complaint management within defined Turnaround Times (TAT) Drive high customer service scores consistently Conduct customer engagement programs and marketing events to build branch visibility and loyalty Ensure proper implementation and per...

Roles & Responsibilities: Strategy & P&L Management Maintain Profit and Loss (P&L) statement and Balance Sheet for the branch Execute branch strategy aligned with overall Branch Banking objectives Drive sustained revenue generation via cross-selling Third Party Products (TPP), Retail Assets (RA), and Business Banking (BB) products Mobilize liabilities by growing CASA portfolio within the branch catchment area Customer Service & Engagement Ensure efficient complaint management within defined Turnaround Times (TAT) Drive high customer service scores consistently Conduct customer engagement programs and marketing events to build branch visibility and loyalty Ensure proper implementation and per...

Greetings from Wipro!! Inviting applicant for Walk-in Drive-in Kolkata Location for Medical Device Investigator Experience- 0 to 1 year Qualification- B. Pharm/ M. Pharm / Biomedical & Mechanical engineer/ BSc in Medical Imaging & Radiology Technology/master's in molecular Biology/B.SC Nursing/BDS Only the mentioned qualifications candidates are requested to attend the Walk in drive The current year has passed out students should have original hardcopy Marksheet & Provisional Certificate Walk In Date- 31-July-25 Time to Report- 10 A.M- 1 P.M Documents to carry- Update CV & original govt. ID Card. Should mention at the top of the CV the source of information about the walk-In Walk in Address-...

Godrej Constructions Godrej Constructions mission is to create a world where nature and progress can co-exist harmoniously. From producing greener construction materials to solving the pressing issue of construction waste, Godrej Construction is present in every stage of the real estate development life cycle. The services offered by Godrej Construction include manufacturing sustainable construction materials, providing environmental engineering solutions, and helping deliver holistic spaces to customers through our construction and civil engineering services, as well as horticulture and landscape management. The lean manufacturing culture encourages the elimination of waste, creates better ...

The Customer Service Advisor 2 plays a crucial role in assisting customers across all channels to deliver value and success through support excellence and expertise related to the BT Group's solution portfolio with some supervision. You will be involved in implementing specific Customer Service management plans, creating value-based relationships with customers, gathering and analyzing customer information, understanding customer needs, and providing insights for efficient customer issue management. Additionally, you will assist in implementing continuous improvement opportunities to enhance customer service team processes. The ideal candidate should possess skills in billing, communication,...

The Quality Assurance Analyst, reporting to the Manager of Quality Assurance, plays a crucial role in the Complaint Management life cycle at our organization, specifically through the Care Access Center. In this role, you will be responsible for recognizing quality trends, understanding their impacts, and reporting findings related to end-user complaints. Collaboration with service delivery departments within IHS is essential to ensure thorough investigations and well-documented resolutions. Your key responsibilities will include managing QAR Complaints, conducting investigations, and liaising with internal stakeholders for resolution. Prioritizing QARs and tasks appropriately, along with po...

As a member of the Sales, Distribution and Business Development team at HSBC, you will play a crucial role in understanding and meeting customer needs through the right solutions and channels. Your responsibilities will include sourcing new accounts, cross-selling asset products, ensuring compliance with KYC/AML norms, executing marketing events, responding to customer complaints, maintaining high product and service delivery standards, developing customer relations, and collaborating with the sales team. You will be expected to comply with all relevant AML regulations and Global Standards, lead by demonstrating HSBC Group Values, ensure adherence to bank processes, follow up on leads within...

Are you an enthusiastic, self-driven, and result-oriented professional who wants to help improve our customers" performance We are looking for a Senior Engineer, Service, Sales Support to join our team in Mumbai, Godrej Two. In this role, you will provide the best technical advice to the sales and service team and customers to develop, sell, and successfully implement product or service solutions that will meet the customers" needs. You should have a good knowledge of valve spares and have experience working in spares support or service team. Your responsibilities will include understanding and interpreting customer specifications, preparing techno-commercial quotations, responding timely to...

Job Summary Build up and manage the relationship with suppliers and align the supplier strategy with the Brenntag strategy and deploy it to the sales organization Support the Sales team with e.g. market data, documentation, training and contribute in the preparation/organization of customer visits and sales fairs Track and review sales project pipeline and sampling Negotiate supply agreements, principal goals and terms of business in alignment with corporate objectives and overall business strategy A ccountable for price negotiations with suppliers, maintaining price management tools (if available) and give price guidance for sales Owner of product stewardship (setup articles in SAP, complai...

PositionSummary: This positionshall be responsible for the Efficient Operations & Management of theSubmarine Cable System and its Equipment & Network and its interfaces withinterconnecting transmission facilities. Candidate should be ready to work in 24x7shift. The scope of work includes traffic monitoring and fault analysis and itsrectification, complaint handling & its resolution, Planned and unplannedactivities management and timely & regular updates to concern teams. Activecoordination with internal customers, consortium parties, cable landingstations, vendors and consortium to resolve system related problems. Circuitprovisioning, activation, De-activation, and testing in coordination wi...

Responsibilities: * Manage client relationships through secretarial activities, payment follow-ups & complaint management. * Coordinate travel arrangements for team members. Annual bonus Provident fund Employee state insurance Gratuity Leave encashment Mobile bill reimbursements Maternity leaves Paternity leaves Job/soft skill training Prevention of sexual harrassment policy

You will collaborate with the branch team to execute orders and acquire new accounts. It is important to gather market intelligence on competition accounts and monitor their activities. Managing receivables efficiently and working with the service team for complaint resolution are key aspects of your role. Achieving revenue targets, enhancing business share with existing key accounts, and acquiring new pan India and regional accounts are crucial for success. Your responsibility also includes delivering the targeted VA. As a Sales Executive Key Accounts CRBG, you will play a vital role in driving business growth and maintaining strong customer relationships.,

Roles and Responsibilities Ensure compliance with RBI guidelines and internal processes for effective query resolution. Escalate complex issues to senior team members or principal nodal desk when necessary. Manage complaints received through various channels (inbound calls, emails, web chats) and resolve them efficiently. Handle queries related to credit cards, ensuring timely resolution and excellent customer service.

Job title: Specialist Quality Services (Product Complaints) Location: Hyderabad About the job Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions and consumer healthcare. More than 110,000 people in over 100 countries at Sanofi are dedicated to making a difference on patients daily life, wherever they live and enabling them to enjoy a healthier life. As a company ...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimi...