687 Complaint Management Jobs - Page 10

Quality Control & Improvement: Conduct RCA of recurring issues (internal/external customer), analyze & implement timely CAPA for fixing gaps to ensure no repeated issues. Ensure action plans from audits are implemented to close all the non-conformities. Ensure all laid out procedures and tests and QMS documentation are implemented as per VQS. Develop the Incoming Quality check plan with respect to sampling plan and at par with Customer specific requirements (for Raw materials, BOP etc.) Conduct rating process for suppliers on quality parameters & functional/fitment checking of parts to be dispatched. Ensure parts to be dispatched by plant are checked for rust, dust, dent, damage, mechanical ...

Role & responsibilities As Manager - Business Operations, you will be the custodian of patient care standards, clinic operations, and team excellence within your assigned city or regional cluster of clinics. This role requires a hands-on leader who can mentor Patient Care Managers (PCMs), ensure seamless clinic functionality, champion patient experience, and maintain brand etiquette across locations. Acting as the bridge between clinic teams and higher leadership, you will uphold discipline, professionalism, and patient-first service while driving operational efficiency and business outcomes at the local level. Key Responsibilities Training & Development Support on-boarding and continuous tr...

Qualifications Reconciliation Excel Complaints and Disputes Management Sub-Merchant & Invoicing Management GST, TDS & Statutory Handling Good English communication skills Location: Salem (Only candidates from Salem will be considered)

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Oversee the daily activities of HVAC technicians, ensuring that tasks are completed on time and to the highest standard. Customer Service and Relationship. Organize, prioritize service calls based on urgency, customer needs, technician availability.

Job description Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international net...

About The Opportunity Role: Customer Experience Post Sales Operations Level: Senior Manager/ Associate Director Reporting To: Director Customer Experience Location: Gurgaon About The Function Our Customer Experience team is dedicated to elevating every interaction with our customers By enhancing customer satisfaction, minimizing customer effort, and driving strategic initiatives, the team ensures seamless post-sales experiences The team also focuses on executing key projects that create meaningful improvements, fostering long-term customer loyalty and advocacy, About The Role The incumbent will be responsible for delivering a seamless, high-quality, and personalized customer experience post-...

The role of Analyst, Global Complaint Management (Customer Response) within the Quality team as an Associate based in Chennai, India involves managing device or pharmaceutical complaints and adverse events on a global scale. Your responsibilities include: - Initial triage of complaint files - Assessing reportability - Escalating customer advocacy events - Submitting regulatory reports as per applicable regulations - Referring potential safety cases - Obtaining additional information for events - Providing updates to reports - Ensuring timely processing of complaint files for regulatory reporting purposes In this role, you will be required to: - Draft and send professional and clear responses...

Head HR role (Hyderabad, 10+ yrs exp). Lead recruitment, performance mgmt, L&D, HR policies & analytics. PAN-India travel, employee checks, and coordination with ZH/RH for smooth operations. Required Candidate profile HR leader with 10+ yrs exp, strong in recruitment, performance mgmt, L&D & policy implementation. Must have PG in HRM, 5+ yrs managerial exp & 3 yrs in HR leadership. Education industry exp a plus.

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Source new liability customers through cold calls, referrals, branch walk-ins, and local market engagement. Drive sales of liability products such as FD, RD, NCD, CCD, and other structured deposit schemes. Achieve assigned targets for deposit mobilization, customer onboarding, and cross-sell. Relationship Management Act as the first point of contact for liability customers and provide end-to-end support. Build long-term relationships with HNI, retail, and corporate clients. Address customer queries, service requests, and grievances promptly. Cross-Selling & Revenue Growth Identify customer needs and cross-sell other NBFC products (loans, insurance, investment products). Ensure customers are ...

Role Summary: The Nodal Officer (NO) acts as the key liaison between the Bank, regulatory body - RBI Ombudsman, and customers for grievance redressal The role ensures timely and fair resolution of escalated complaints while maintaining regulatory compliance and enhancing customer trust : 1 Regulatory Grievance Redressal: o Handle and ensure end-to-end resolution of customer complaints received through regulatory body like RBI Ombudsman o Prepare detailed case responses and represent the Bank s position with accuracy and fairness 2 Compliance & Liaison: o Act as the regional point of contact for regulatory escalations o Liaise with internal departments to gather information, investigate compl...

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control We require your basic details to proceed with the application. This information helps us evaluate your application.

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control

About Role Airline Supervisors oversee ground operations, ensuring staff efficiency and smooth passenger services. At Airways, our supervisors coordinate teams, manage daily activities, and resolve issues to maintain high standards of safety and customer satisfaction. Eligibility Criteria Graduate or Equivalent Age 18 - 35 Master's or Bachlor's Certificate Aviation Certificate Responsibilities Team Coordination Staff Supervision Operational Planning Issue Resolution Service Quality Control