Community Manager

NxtWave is one of India’s fastest-growing Ed-Tech startups. NxtWave is revolutionizing the

21st-century job market by transforming youth into highly skilled tech professionals irrespective

of their educational background with its CCBP 4.0 programs.

NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT

Bombay) and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised ₹275 crore

led by Greater Pacific Capital, a leading international private equity firm. The startup is also

backed by Orios Ventures, Better Capital, and marquee angels, including founders of

some of India’s unicorns.

NxtWave is an official partner for NSDC, under the Ministry of Skill Development &

Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and

Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The

Greatest Brand in Education’ in a research-based listing by URS Media, a leading

international media house.

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier

for learning tech skills. Learning in their mother tongue helps learners achieve higher

comprehension, deeper attention, longer retention, and greater outcomes.

NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0

learners have been hired by 1300+ companies including Google, Amazon, Nvidia, Goldman

Sachs, Oracle, Deloitte, and more.

Scale at which we operate on tech level (as on July 22)

● 370 Cr+ learning minutes spent

● 69 Cr+ Code Runs

● 4.2 Bn. + API Requests Handled by our servers

Know more about NxtWave: https://www.ccbp.in

Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle

Roles & Responsibilities:

• Build, manage, and engage a community of

  active counselors across India

  .
• Onboard new counselors, help them understand the platform and process.
• Run weekly

  engagement campaigns

  – contests, rewards, recognition drives.
• Support counselors through

  WhatsApp, calls, and periodic check-ins

  .
• Monitor activity metrics – lead generation, student conversions, counselor activeness.
• Coordinate with the Training and Sales teams to ensure counselors are productive and motivated.
• Collect feedback from counselors and share insights with the core team.
• Manage counselor-related communications (announcements, success stories, updates).
• Work with the automation team to improve community workflows (WhatsApp bots, reminders, contests).

Performance Metrics (Month-on-Month Targets):

Metric

Monthly Target

Active Counselors

1,500+

Counselor Retention

≥ 80% month-on-month

Leads Generated via Counselors

10,000+

Community Engagement Rate

≥ 70% response rate

Counselor Satisfaction (Feedback Score)

≥ 4.5 / 5

Personal Attributes:

• Empathetic Communicator:

  Understand counselor challenges and motivate them positively.

• Self-Driven:

  Proactive in planning and executing community activities.

• Organized & Data-Oriented:

  Tracks metrics, follow-ups, and engagement patterns.

• Collaborative:

  Works closely with Training, Sales, and Automation teams.

• Creative:

  Constantly brings new engagement ideas and content formats.

Why NxtWave?

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave who are on a mission to transform India
• High transparency in decision-making
• Market Competitive salary

Languages Known:

• Native speaker of

  Telugu

• Excellent Proficiency in English

Work Location & Working Days:

• Work from Office
• 6-Day Week
• Weekends will be a working day. Week-off will be on weekdays
• Year of experience required : 3+ ( as a community manager )