Community Manager

About NxtWave

NxtWave is one of Indias fastest-growing ed-tech startups, revolutionizing the 21st-century job market. NxtWave is transforming youth into highly skilled tech professionals through its CCBP 4.0 programs, regardless of their educational background.

NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). Supported by Orios Ventures, Better Capital, and Marquee Angels, NxtWave raised $33 million in 2023 from Greater Pacific Capital.

As an official partner for NSDC (under the Ministry of Skill Development & Entrepreneurship, Govt. of India) and recognized by NASSCOM, NxtWave has earned a reputation for excellence.

Some of its prestigious recognitions include:

Technology Pioneer 2024 by the World Economic Forum, one of only 100 startups chosen globally

Startup Spotlight Award of the Year’ by T-Hub in 2023

‘Best Tech Skilling EdTech Startup of the Year 2022’ by Times Business Awards

‘The Greatest Brand in Education’ in a research-based listing by URS Media

NxtWave Founders Anupam Pedarla and Sashank Gujjula were honoured in the 2024 Forbes India 30 Under 30 for their contributions to tech education

NxtWave breaks learning barriers by offering vernacular content for better comprehension and retention. NxtWave now has paid subscribers from 650+ districts across India. Its learners are hired by over 2000+ companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.

Know more about NxtWave: https://www.ccbp.in

Read more about us in the news – Economic Times | CNBC | YourStory | VCCircle

Community Manager – Counselor Network

If you enjoy motivating, supporting, and enabling independent professionals (educators, affiliates, counselors), this role is for you.

You’re ideal for this role if:

• You have

  2–4 years of experience

  in Community Management, Affiliate Management, or Relationship roles (EdTech / FinTech / Network Marketing / NGO).
• You’re passionate about helping people grow — guiding them to achieve results through consistent engagement and motivation.
• You’re comfortable working with WhatsApp groups, CRM tools, and automation platforms.
• You love data — tracking active users, engagement rates, and lead outcomes.
• You’re fluent in

  English + Telugu / Hindi

  , and can communicate naturally with educators and parents.
• You can work in a fast-paced, target-driven environment with empathy and energy.
  

Roles & Responsibilities:

• Build, manage, and engage a community of

  active counselors across India

  .
• Onboard new counselors, help them understand the platform and process.
• Run weekly

  engagement campaigns

  – contests, rewards, recognition drives.
• Support counselors through

  WhatsApp, calls, and periodic check-ins

  .
• Monitor activity metrics – lead generation, student conversions, counselor activeness.
• Coordinate with the Training and Sales teams to ensure counselors are productive and motivated.
• Collect feedback from counselors and share insights with the core team.
• Manage counselor-related communications (announcements, success stories, updates).
• Work with the automation team to improve community workflows (WhatsApp bots, reminders, contests).
  

Performance Metrics (Month-on-Month Targets):

Metric

Monthly Target

Active Counselors

1,500+

Counselor Retention

80% month-on-month

Leads Generated via Counselors

10,000+

Community Engagement Rate

70% response rate

Counselor Satisfaction (Feedback Score)

4.5 / 5

Personal Attributes:

• Empathetic Communicator:

  Understand counselor challenges and motivate them positively.

• Self-Driven:

  Proactive in planning and executing community activities.

• Organized & Data-Oriented:

  Tracks metrics, follow-ups, and engagement patterns.

• Collaborative:

  Works closely with Training, Sales, and Automation teams.

• Creative:

  Constantly brings new engagement ideas and content formats.

Why NxtWave ?

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave who are on a mission to transform India
• High transparency in decision-making
• Market Competitive salary

Languages Known:

• Native speaker of Telugu
• Excellent Proficiency in English

Work Location & Working Days:

• Work from Office
• 6-Day Week
• Weekends will be a working day. Week-off will be on weekdays