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Microfinance - National Collections Head (Small Finance Bank), Mumbai Wikilabs India

15 - 24 years

70 - 90 Lacs

Navi Mumbai

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KEY DUTIES & RESPONSIBILITIES OF THE ROLE Managing end to end collections for the unsecured and secured lending business. Deep understanding of microfinance collections , consumer lending, and risk management. Building a robust collection team both in-house and BC workforce . Responsible for the development, monitoring and implementation of Loans Collections strategies. Identify and pursue opportunities that enhance the collectability of financial return. Setting up fraud management and operations practices to reduce delinquency ratios . Ability to come up with data driven insights and interventions. Defining performance driven incentive culture. Implementation of technology-enabled collection practices and new age solutions. Audit, review & document Collections policies, strategies & practices. Publish key management information and collection scorecards on a regular basis to support business direction. Work closely with Business, Legal , Compliance and Other Support functions in order to ensure best practices within the organization. Ensuring compliance with statutory and regulatory requirements under different acts set by Reserve bank of India. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Strong analytical, negotiation, and communication skills. Familiarity with data analytics, automation, and digital tools for collections. Excellent team leadership Strategy Development Portfolio Management Process Improvement Ensure Compliance Data Analysis & Problem-solving abilities. Stakeholder Management Ability to work effectively in a fast-paced and challenging environment. COMPETENCY & SKILLS REQUIRED Result Orientation Business Acumen Ability to deliver in high pressure Team Management Good Networking with Local Authorities

Posted 1 month ago

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Director - Collections & Loss Mitigation - Financial Services AVE-Promagne Business Solutions

10 - 20 years

25 - 32 Lacs

Bengaluru

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- You will set up the overall strategy, establish priorities, and manage a team of analysts while supporting hands-on tactical activities as necessary to achieve the Company's goals. Your focus is to establish processes and systems to help MPOWER's borrowers achieve their potential, thereby ensuring that they are able to repay their loans. Key strategic initiatives include: - Formulating collections strategies that are effective in helping borrowers through periods of financial hardship - Building programs and resources to support borrowers with respect to career success and financial literacy - Establishing and managing relationships with partners to provide services that are beneficial to the career and financial success of our customers - Utilizing quantitative analyses to improve effectiveness, efficiency, and capacity planning THE QUALIFICATIONS : - Undergraduate degree, with Masters or higher preferred - 10 years experience with progressively increased responsibility (preferably in Financial Services), with at least five years in a management/leadership role - Experience and expertise with consumer credit performance - Proven ability using quantitative data-driven analyses to deliver improved business performance - Comfortable in a tech-heavy environment but able to explain technical and quantitative concepts to non-technical audiences - A passion for financial inclusion and access to higher education is a must, as well as comfortable working with a global team across multiple-time zones and sites! - In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.

Posted 2 months ago

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