Collections Analyst

As an Analytics consultant/Manager in the collections domain, you will play a crucial role in developing and implementing effective credit card collection strategies based on deep data insights and business objectives. Your expertise in Advanced SQL, Advanced Excel, and collections strategies from the BFSI domain will be essential in deriving actionable insights from complex datasets and guiding junior team members towards improving collection performance. Key Responsibilities: - Develop and implement effective credit card collection strategies based on deep data insights and business objectives. - Drive collections analytics to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs. - Perform in-depth analysis on large datasets using SQL and other analytical tools to identify trends, patterns, and improvement areas. - Design, monitor, and optimize Champion-Challenger strategies to test new approaches and enhance collection outcomes. - Collaborate with business stakeholders to present insights and drive data-informed decisions. - Lead multiple analytical projects with minimal supervision, ensuring high accuracy. - Mentor junior analysts in developing their analytics capabilities and understanding of risk management and collection processes. - Prepare and deliver clear, concise, and actionable presentations to senior stakeholders and cross-functional teams. Required Skills & Qualifications: - Minimum 8 years of experience in credit card collections or operations analytics, preferably within BFSI or fintech sectors. - Deep understanding of credit card collections lifecycle, definitions, and performance metrics. - Advanced SQL skills are a must, with the ability to work with large, complex datasets and develop robust queries. - Proven experience in designing and running collections strategies and performance tracking models. - Strong business acumen with the ability to translate data into business insights and actions. - Excellent communication and interpersonal skills, with the confidence to present findings to senior leadership. - Ability to mentor and build analytical capabilities in others. - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.,