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Job Title: Collections Officer
Company Name: Kinara Capital
Location : Greytown, Coimbatore
Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing and overseeing the collections process for our clients. Your primary goal is to ensure the timely collection of overdue accounts while maintaining positive relationships with customers. You will handle various aspects of debt recovery, including negotiation, communication, and reporting. Key Responsibilities: - Contact clients with overdue payments via phone, email, and written correspondence. - Negotiate payment plans and settlements to facilitate debt recovery. - Maintain accurate records of all communications and transactions related to collections. - Monitor and track account statuses and report on collection activities. - Collaborate with internal teams to resolve client issues and disputes. - Conduct regular follow-ups with clients and escalate accounts as necessary. - Analyze collection trends and implement strategies to improve efficiency. - Ensure compliance with legal and company policies related to collections. Skills Required: - Strong communication and interpersonal skills. - Excellent negotiation and persuasion abilities. - Problem-solving skills and attention to detail. - Ability to work under pressure and manage multiple accounts simultaneously. - Proficient in data entry and record-keeping. - Understanding of financial concepts related to credit and collections.

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Kinara Capital logo
Kinara Capital

Financial Services

Bangalore

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