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0.0 - 4.0 years

0 - 0 Lacs

haryana

On-site

You will be working as a Collection Executive at Sector 18, Gurgaon, with a focus on recovering pending dues from customers in compliance with regulatory guidelines. Your responsibilities will include maintaining accurate records of interactions, resolving customer queries promptly and professionally, and achieving daily and monthly collection targets. To qualify for this position, you need to have a minimum qualification of HSC (12th Pass) and a mandatory DRA Certification. Proficiency in Fluent Hindi and Basic English is required. Freshers with the necessary certification are also encouraged to apply. The compensation package for this role includes a take-home salary of 21,000 and a CTC of 25,000. You will be working the day shift for any 9 hours between 9:00 AM to 6:00 PM, six days a week with 1 rotational week off. Benefits such as Health Insurance, Provident Fund, Paid Sick Leave, and Performance Bonus are provided. In addition to a competitive salary and benefits, you will also have access to commuter assistance, a flexible schedule, provided meals, health insurance, leave encashment, life insurance, paid time off, and provident fund. If you have experience as a collection executive or recovery agent and hold a DRA Certificate, we encourage you to apply for this position. The work location is on-site in Gurgaon, Haryana. Join us in this challenging yet rewarding role to make a positive impact on our business and customers.,

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1.0 - 5.0 years

0 Lacs

thrissur, kerala

On-site

As a candidate for this position, you should possess field work experience in Financial entities, specifically in NBFCs. The role requires a strong understanding of the operations within non-banking financial institutions. The compensation package offered for this position is highly competitive and is considered to be among the best in the industry. In addition to the base salary, there are opportunities for performance bonuses and yearly bonuses based on individual and company performance. The job is a full-time position that demands dedication and commitment to achieving set targets and goals. The ideal candidate will have at least 1 year of experience working in an NBFC and 1 year of experience as a collection executive. If you are interested in this opportunity, please ensure to submit your application before the deadline on 15/04/2025. The expected start date for this position is also on 15/04/2025. We look forward to receiving your application and potentially welcoming you to our team.,

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1.0 - 2.0 years

0 - 0 Lacs

bangalore

On-site

Job Title : Tele collection Executive Location : Tin Factory, Bangalore (Onsite) | Day Shift Job Summary : We are looking for experienced Tele collection Executives to join our high-performing team in Bangalore. This is an excellent opportunity for professionals with a background in loan collections or recovery to work in a structured and target-driven environment. Key Responsibilities : Make outbound calls to customers regarding pending EMI/loan payments Ensure timely follow-up and convince customers for payment Update and maintain accurate call records and follow-up details Handle customer objections or queries professionally Achieve daily/monthly collection targets Required Skills & Qualifications : Minimum 1 year experience in Telecollections or Recovery Graduate in any stream Fluent in Hindi and English (both verbal and written) Strong communication, negotiation & interpersonal skills Target-oriented and ability to work under pressure Industry : Banking / Financial Services / Broking Functional Area : Banking / Insurance Employment Type : Full Time Permanent | Onsite | Day Shift

Posted 5 days ago

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2.0 - 6.0 years

2 - 4 Lacs

Thane, Navi Mumbai, Kalyan

Work from Office

Role & responsibilities Taking care of collection and recovery in Cross sell portfolio. Handling individual Collection portfolio. Updating visit trails and money collection details on Mobile App. 100% visit on all cases and tracking asset utilization and availability. Managing daily and weekly targets as to facilitate the monthly targets. Ensuring adherence to processes, compliance and audit related activities. No delay in deposition. Responsible for collection efficiency on timely manner. Responsible for Effective Cost Management. Understanding & Managing Healthy Portfolio Preferred candidate profile Graduate 3 - 4 yrs experience in collections personal loan Good communication and pleasing personality. High level of Self Drive/Enthusiasm. Good communication and pleasing personality High level of Self Drive/Enthusiasm Personal Loan knowledge must

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2.0 - 8.0 years

4 - 10 Lacs

Madurai, Tiruppur, Salem

Work from Office

Job Title: Collections Officer Company Name: Kinara Capital Location : Greytown, Coimbatore Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing and overseeing the collections process for our clients. Your primary goal is to ensure the timely collection of overdue accounts while maintaining positive relationships with customers. You will handle various aspects of debt recovery, including negotiation, communication, and reporting. Key Responsibilities: - Contact clients with overdue payments via phone, email, and written correspondence. - Negotiate payment plans and settlements to facilitate debt recovery. - Maintain accurate records of all communications and transactions related to collections. - Monitor and track account statuses and report on collection activities. - Collaborate with internal teams to resolve client issues and disputes. - Conduct regular follow-ups with clients and escalate accounts as necessary. - Analyze collection trends and implement strategies to improve efficiency. - Ensure compliance with legal and company policies related to collections. Skills Required: - Strong communication and interpersonal skills. - Excellent negotiation and persuasion abilities. - Problem-solving skills and attention to detail. - Ability to work under pressure and manage multiple accounts simultaneously. - Proficient in data entry and record-keeping. - Understanding of financial concepts related to credit and collections.

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1.0 - 6.0 years

2 - 3 Lacs

Hyderabad/Secunderabad

Work from Office

Greetings From Scorelabs Inc! Voice Process - Collections Day shift 6 days working Work from office No transportation Salary - 16K Take Home & 20 K CTC Hr Bhargavi - 9182294454 Required Candidate profile At least 8 months of BPO voice process in collections Minimum Graduation Or Intermediate English and Telugu Work Location - Hyderabad (Lakdikapool) Perks and benefits Plus other benefits as applicable

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2.0 - 6.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Collections : To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company

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1.0 - 6.0 years

1 - 5 Lacs

Jamshedpur

Work from Office

Hi, We are looking for Executive Roles and Responsibilities Bills submission Client meetings and resolving their disputes Responsible for accounts reconciliation with customers. Collections, maintaining the DSO and focusing on overdue Payment accounting in the system along with accounting deductions or credit notes. Identification of cases based on the history for further movement to legal or external agency. Issuing NDCs to customers on a regular basis Sales Targets Desired Candidate Profile Expertise in excel is a mandate with background of commerce or basic understanding of financial terms.

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0.0 - 3.0 years

2 - 5 Lacs

Kochi, Thrissur, Kozhikode

Work from Office

Qualification : Plus Two & Above, Age : 21 - 40 Yr Contacting customers and clients who have outstanding debts to arrange for payment.Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner.Providing customers and clients with information about their outstanding debts and the consequences of non-payment.Keeping detailed and accurate records of all collection efforts and communications with customers and clients.Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans.Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act.Excellent communication and negotiation skills.

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5.0 - 10.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Responsible for the companys India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal

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2.0 - 5.0 years

2 - 3 Lacs

Mumbai, Churchgate

Work from Office

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors. Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC. Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

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2.0 - 5.0 years

1 - 2 Lacs

Mumbai, Churchgate

Work from Office

Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language

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0.0 - 3.0 years

2 - 4 Lacs

Pune

Work from Office

Overview candidate should have minimum experience of pick up or deliver boy, also he should know to pune and pcmc area. He can read and write english names. Tagged as: sample collection exe required for pune and pcmc are Before applying for this position you need to submit your online resume . Click the button below to continue. About Om Metalab Services Pvt Ltd. Om Metalab Services Pvt. Ltd is a renowned name in the metallurgy world for over decades. Providing with high standard material testing services. Over 3000+ customers trust Om Metalab as their go-to quality assured partner and availing Om Metalab s services to improve & certify their products, validate material quality, ensure innovation in the marketplace and to achieve significant competitive advantages.

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4.0 - 8.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Exp : 4 - 8 Years Location Hyderabad Role : Billing & Collections Executive Designation : Assistant Manager Billing / Collections JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company

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1.0 - 3.0 years

3 - 5 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company

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1.0 - 6.0 years

1 - 5 Lacs

Indore, Nagpur

Work from Office

Hi, We are looking for Executive at Indore location. Roles and Responsibilities Bills submission Client meetings and resolving their disputes Responsible for accounts reconciliation with customers. Collections, maintaining the DSO and focusing on overdue Payment accounting in the system along with accounting deductions or credit notes. Identification of cases based on the history for further movement to legal or external agency. Issuing NDCs to customers on a regular basis Desired Candidate Profile Expertise in excel is a mandate with background of commerce or basic understanding of financial terms.

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1.0 - 4.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Role & responsibilities Follow up with customers for pending or overdue payments Make outbound collection calls and send reminder emails/SMS Maintain daily records of collections and follow-up status Negotiate and convince customers for timely payment Resolve payment-related queries or disputes Coordinate with internal teams for billing or account issues Update collection status in CRM or collection management tools Achieve monthly and weekly collection targets Escalate high-risk or non-cooperative cases to the manager Ensure compliance with company policies and regulatory guidelines

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2.0 - 8.0 years

4 - 10 Lacs

Madurai, Tiruppur, Salem

Work from Office

Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the accounts receivable process and ensuring timely collection of outstanding debts. You will engage with customers to negotiate payment plans, resolve disputes, and maintain records of communications and transactions. Your role is crucial in minimizing delinquency rates and contributing to the overall financial health of the organization. Key Responsibilities: - Contact customers via phone, email, or in-person to collect overdue payments. - Negotiate payment arrangements and settlement offers with customers. - Maintain accurate records of customer interactions, payment plans, and collection activities. - Follow up on payment commitments and escalate issues as necessary. - Collaborate with the finance team to ensure accurate account reconciliation and reporting. - Prepare and review aging reports to identify at-risk accounts. - Support legal proceedings for collections when required. - Provide excellent customer service and foster positive relationships with clients to encourage timely payments. Skills and Qualifications: - Strong verbal and written communication skills. - Proficiency in negotiation and conflict resolution. - Excellent organizational and time management abilities. - Attention to detail and a focus on accuracy. - Ability to work independently and as part of a team. - Strong analytical and problem-solving skills.

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4.0 - 8.0 years

5 - 9 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Exp : 4 - 8 Years Location - Hyderabad Role : Billing & Collections Executive Designation : Assistant Manager - Billing / Collections JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month - a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month - all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

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0.0 - 3.0 years

1 - 2 Lacs

Navi Mumbai

Work from Office

Responsibilities: - Contact customers who have defaulted on their loans and negotiate payment arrangements - Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment - Maintain accurate and up-to-date records of all customer interactions and collections activities - Follow up proactively with customers to ensure timely and regular payments - Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues - Adhere to all relevant laws, regulations, and company policies during the collections process - Meet or exceed assigned collection targets on a regular basis Role & responsibilities Preferred candidate profile

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2.0 - 6.0 years

4 - 7 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Collections : To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Posted 4 weeks ago

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1.0 - 3.0 years

2 - 5 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

JOB Description : Highly energetic and collaborative for Collections Executive with working experience in large scale projects. Billing Executive Role Should ensure that each billign and Collection team have their Master Control customer list by OPF and PO with all control check list and parameters and are kept updated as of date Sign off that all bills are raised as per master control check list and OPF billable report. Master Control Check list count on OPF, PO, Amount should reconcile with invoice generated report and the count of OPF live and billable as per OPF portal report should match with the count in invoice generated report and masater control check list All collection over due with 30 days and more are coordinated and collected in time T oensure that coordination is done with account manager and SD manager to ensure that PO are renewed in time, degrades are triggered in time, deactivation are raised in time to show correct outstanding in system All OPF released for next stage (to SD ) for implementation of service as per PO , are having all key terms available as per PO/contract/order/agreement Ensure that collection team is entering receipt of all collections and TDS in the billing portal and the same is reconciling with the entries in Tally A monthly reconciliation between all OPF in OPF portal and the bills raised as per billing system, only OPF under implementation should not have been billed. At the end of the month - a report of all bills not raised due to Po not renewed will be sent to sales team and will be confirmed that these are still pending. KRA should be linked to this activity to ensure timely invoicing. At the end of each month - all bills raised will be reconciled with OPF portal live status and it should be signed off by SD, Billing, collection and Sales account manager.KRA should be linked to this activity to ensure timely invoicing. At the end of each month, all bills raised should be reconciled with accounting system and ensure that the billing amount, tax, no of bills raised, no of customer billed is reconciling with the accounting data and should be signed off by both accounting team and billing team. KRA should be linked to this activity to ensure timely invoicing and data base updation. Collections Executive To maintain the customer master check list for all customer by OPF and PO for the list of customers being overviewed To sign off on a monthly basis that all invoices to be raised by customer by OPF/PO are raised and collectible. KRA should be linked to this activity to ensure timely invoicing. To enter the receipt and TDS on a timely basis to ensure that the outstanding is correct and accurate To have full clarity on all PO terms and ensure that the billing is accurate as per PO terms Each invoice has to be as per PO and PO reference is there for each invoice and line item wise To the have the SOA for each customer and follow up with the customer basis the same To coordinate with Account Manager on all invoice outstanding for more than 30 days To coordinate with Manager Billing and Collection and Account Manager and SD manager and ensure timely raising of credit note for degrade, deactivation, service consumption etc KRA should be linked to this activity to ensure timely action for accuracy of invoicing and outstanding, also save on GST and tax and delays on collection. KRA should be linked. To coordiante with Sales heads and account manager for renewing PO on a timely basis and ensure that bills are collected as per renewed PO and its terms. KRA should be linked If there is any information from customer on service issues, degradation request already made, deactivation request already made and if there is any billing done for the same from system, then they should raise it with SD, billing and Account manager and seek clarification as to why the billing was raised in the system. No billing should be raised for services not provided as per PO, degraded or deactivated. These results in payment of taxes nor required to be done, non-receipt of billing raised but shown as due, resources spent on bills not due, impact on image, branding and credibility of the company for accurate billing, books of accounts being shown inaccurately, cash flow projection of company is not accurate, additional income tax or advance tax on revenue wrongly reflected. To have customer wise invocie wise report and invocie wise line itemwise report To have the ageing report and sent to customer for all overdues above 30 days To have clarity and ensure that the credit terms are as per PO To ensure that customer is not asking for credit terms in case of invoice revision and old credit terms are maintained as per old invoice only To ensure that billing is done for all OPF which are being serviced by the company Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Posted 4 weeks ago

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1.0 - 2.0 years

2 - 4 Lacs

Navi Mumbai

Work from Office

Job description Hiring for International Collection Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Monitor customer accounts to identify overdue payments Contact clients via phone, email on outstanding dues Negotiate repayment plans and resolve billing discrepancies Maintain accurate records of collection activities and payment status Escalate complex cases to senior management when necessary Ensure compliance with company policies and debt collection regulations Salary Range: 18,000 30,000 per month (based on experience & performance) Shift: Fixed night shift 8.30pm to 5.30am Education HSC / Grad Fresher or Experience will do. Language:- English, Punjabi Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with Weekend offs Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Interview timing 04.00 PM to 6.00 PM On 1st to 3rd July 2025(Virtual or walking). Please note:- Carry your resume and Mention HR Poonam at the Top of the resume. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.comRole & responsibilities Share your CV:- Poonam.dalvi@sutherlandglobal.com

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1.0 - 2.0 years

2 - 2 Lacs

Hyderabad/Secunderabad

Work from Office

It is an Outbound Collections process Responsible for making outbound calls on daily basis to the existing customers of Banking Responsible for discussing on any pending payments of the customer Salary:15k-19k with incentives Required Candidate profile The candidate should be a Graduate Communication Skills in English and Tamil are mandatory In Hyd Should Have Minimum 1 Year Of exp In Telecollections process Only Hr Lavanya 8464822386

Posted 1 month ago

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2.0 - 8.0 years

3 Lacs

Shimoga

Work from Office

The Collections Officer plays a vital role in managing the recovery of overdue payments from clients and ensuring that accounts remain in good standing. The primary responsibility includes contacting customers with outstanding balances through phone calls, emails, and letters to secure timely payments. The Collections Officer will also be responsible for assessing customers payment capabilities, negotiating payment plans, and resolving disputes related to collections. This role requires a proactive approach to managing delinquent accounts while maintaining a positive relationship with customers. Key Responsibilities: - Contact clients with overdue accounts via various communication channels to collect payments. - Maintain accurate records of communications and payment agreements. - Assess customer payment capabilities and develop suitable payment plans. - Handle customer inquiries and resolve any disputes related to collections professionally. - Collaborate with internal teams to identify issues and develop strategies to minimize delinquencies. - Prepare and maintain reports on collection activities and account statuses. - Stay updated on industry regulations and best practices related to collections. Skills and Qualifications: - Strong communication and interpersonal skills to handle customer interactions effectively. - Excellent negotiation skills to reach mutually agreeable payment plans. - Detail-oriented with strong organizational skills for managing multiple accounts. - Ability to analyze financial information and assess customer payment behavior. - Proficiency in using collection management software and Microsoft Office Suite. - Previous experience in collections, customer service, or finance is preferred. - Knowledge of relevant laws and regulations pertaining to debt collection. Tools Required: - Collection management software (e.g., accounts receivable software) - Customer relationship management (CRM) systems - Microsoft Office Suite (Excel, Word, Outlook) - Telephone and communication tools - Reporting and analytics tools for tracking payment statuses and collection efforts

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