Collections and Billing Specialist

This role is for one of the Weekday's clients

Compensation

Total CTC:

Collections & Billing Specialist

ensure consistent collections and keep accounts clean and current.

Requirements

Key Responsibilities

2. Account Ageing & Reporting

3. Billing & Sales Support Operations

• Collections Execution (Primary Focus)
• Drive daily collections through calls, WhatsApp, and email follow-ups
• Share invoices, payment links, reminders, and settlement details
• Secure clear payment commitments and track promised payment dates
• Escalate overdue accounts, including coordination for legal notices when required
• Maintain and regularly update client point-of-contact (PoC) details
• Coordinate closely with finance and leadership teams on high-risk accounts
• Maintain ageing buckets (0-30, 30-60, 60-90, 90+ days)
• Prepare weekly ageing reports and collection forecasts
• Identify and flag high-risk or delayed accounts early
• Track subscription payouts and invoice payments across platforms
• Update CRM systems, trackers, and internal records accurately
• Coordinate with Sales and Customer Success teams on upgrades, billing changes, and renewals
• Support monthly MIS, reconciliations, and billing process automation initiatives
  

What We're Looking For

• 1-3 years of experience in Collections, Accounts Receivable, Finance Operations, Merchant Operations, Tele-collections, or similar roles
• Strong follow-up discipline with a results-driven mindset
• Excellent communication skills across calls, WhatsApp, and email
• Comfortable handling payment delays, objections, and escalations
• Proficient with Excel / Google Sheets for tracking and reporting
• Highly organized, ownership-driven, and calm under pressure
  

Nice to Have

• Experience in SaaS, fintech, D2C, payments, edtech, or logistics operations
  

Why This Role Matters

cash flow, revenue predictability, and receivables health