1152 Collection Management Jobs - Page 19

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - X bucket in Ahmedabad. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the housing sector. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in collections, preferably in the housing sector. Strong knowledge of banking and financial services. Ability to build relationships with key clients and monitor defaulting customers. Experience in representing the organization in front of legal/statutory bodies. Strong analytical and problem-solving skills.

We are looking for a highly skilled and experienced Collection Manager to join our team in Patna. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets on various parameters such as resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job MBA/PGDBA/PGPM or equivalent degree. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines. Demonstrate excellent communication and interpersonal skills, with the ability to build relationships with key clients. Exhibit strong analytical and problem-solving skills, enabling tracking and control of delinquency. Ability to work in a fast-paced environment and meet deadlines is essential.

We are looking for a highly skilled and experienced Collection Manager to join our team in Mysore. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets on various parameters such as resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job MBA/PGDBA/PGPM or equivalent degree. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines. Demonstrate excellent communication and relationship-building skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary.

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Erode. The ideal candidate will have 6-8 years of experience in collections, preferably in the housing sector. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement effective collection strategies to minimize defaults. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze and resolve complex customer issues related to collections. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on key performance indicators (KPIs) related to collections. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a similar role within the banking or financial services industry is preferred. Additional Info The selected candidate will be required to travel to various locations as needed.

We are looking for a highly motivated and experienced Collection Officer to join our team in Nandyal, Sanjeev Nagar. The ideal candidate will have 2 to 7 years of experience in collections and financial services. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining healthy relationships with customers. Job Graduate or Master''s degree in any field. Minimum 2 years of experience in collections and financial services. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Additional Info The selected candidate will be responsible for driving the collection process of receivables across multiple sources, reducing outstanding amounts and associated average number of days, while maintaining client partnerships.

We are looking for a skilled Regional Debt Manager to join our team in Belagavi. The ideal candidate will have 6-10 years of experience in the banking or financial services industry, with expertise in retail MFB and collections. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to identify and mitigate potential risks. Analyze market trends and competitor activity to inform business decisions. Build and maintain relationships with key stakeholders, including customers and partners. Monitor and report on key performance indicators, such as collection rates and credit quality. Job Strong understanding of retail MFB and collections processes. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with large datasets and performing data analysis. Familiarity with industry-specific software and systems. A graduate degree is required for this position.

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections in Vijayawada. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the housing sector. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/PostgraduateOptional. Minimum 2 years of experience in collections, preferably in the housing sector. Strong knowledge of banking and financial services is desirable. Ability to build relationships with key clients and monitor defaulting customers. Experience in representing the organization in front of legal/statutory bodies is an added advantage. Strong analytical and problem-solving skills are essential.

We are looking for a skilled Regional Debt Manager to join our team in Hyderabad. The ideal candidate will have 6-8 years of experience and a strong background in retail finance, collections, and debt management. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement strategies to minimize delinquencies and improve credit quality. Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction. Analyze market trends and competitor activity to identify opportunities for growth. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and leading by example. Familiarity with industry-standard software and systems is an advantage.

We are looking for a highly skilled and experienced Collection Manager to join our team at TATA CAPITAL LIMITED in Gorakhpur. The ideal candidate will have 6-8 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Manage and oversee the collection process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Build and maintain relationships with key stakeholders, including customers and vendors. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with trade centers or similar industries is preferred.

We are looking for a highly skilled and experienced Regional Debt Manager to join our team in Purnea. The ideal candidate will have 6-8 years of experience in the banking or financial services industry, with expertise in retail collections. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze market trends and competitor activity to identify opportunities for growth. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators, such as collection rates and credit risk. Job Strong knowledge of banking regulations and compliance requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Proven track record of improving collection efficiency and reducing delinquencies. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and negotiation skills, with the ability to think critically and creatively. Experience working in a fast-paced environment with multiple priorities and deadlines.

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections in Kolkata. The ideal candidate will have 2-7 years of experience in collections, preferably in the housing sector. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/PostgraduateOptional. Strong knowledge of banking operations, financial services, and broking is desirable. Experience in collections, particularly in the housing sector, is preferred. Ability to build relationships with key clients and monitor defaulting customers. Strong analytical and problem-solving skills are essential. Ability to represent the organization in front of legal/statutory bodies as required.

We are looking for a highly skilled and experienced Collection Manager to join our team in Guwahati. The ideal candidate will have 10-15 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets on various parameters such as resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level review of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job MBA/PGDBA/PGPM or equivalent degree. Minimum 10 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines. Demonstrate excellent communication and relationship-building skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.

We are looking for a highly skilled and experienced Area Technical Manager to join our team in Hyderabad. The ideal candidate will have 2-7 years of experience in technical valuation, preferably in the housing sector. Roles and Responsibility Manage valuations, technical audits, and set up standard processes for monitoring technical evaluations. Ensure minimum trigger levels for NPAs and recommend legal actions for stress contracts. Analyze and maintain zero delinquency within required parameters/policies and systems. Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings. Provide effective interdepartmental communication with operations, credit, and sales teams. Lead and supervise the collections team to implement a recovery agenda through training, motivation, and deployment strategies. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job Graduate or Postgraduate degree in any field; optional. Minimum 2 years of experience in technical valuation, preferably in the housing sector. Possess strong knowledge of auditing, MIS, collection management, and financial services. Demonstrate excellent communication and leadership skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.

We are looking for a highly skilled and experienced Collections Manager to join our team in Barbil, Jagannath Complex. The ideal candidate will have 1 to 6 years of experience in collections management. Roles and Responsibility Handle collections for the assigned area and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 1 year of experience in collections management. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills.

We are looking for a skilled professional with 6 to 10 years of experience to fill the role of Area Collections Manager in Thanjavur, Manickam Nagar. The ideal candidate will have a strong background in collections management and retail finance. Roles and Responsibility Manage and oversee the collection process for timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Build and maintain relationships with key stakeholders, including customers and internal teams. Analyze and resolve complex customer complaints and issues. Collaborate with cross-functional teams to achieve business objectives. Monitor and report on collection performance metrics and trends. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and systems. Strong leadership and team management skills. Educational qualificationsAny Graduate or Postgraduate degree. IndustryBanking / Financial Services / Broking. Reference number6587708.

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager in Muzaffarpur, Gobarsahi, and JM. The ideal candidate will have 4 to 8 years of experience in collections management. Roles and Responsibility Manage and oversee the collection process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to identify areas for improvement. Ensure compliance with regulatory requirements and industry standards. Build and maintain relationships with key stakeholders, including customers, vendors, and partners. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a retail financial services or broking environment is preferred. Additional Info The company offers a competitive salary and benefits package.

We are looking for a highly motivated and experienced Collections Executive to join our team in Purnea. The ideal candidate will have 2 to 7 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and bucket-wise & DPD-wise management. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated with contact information, recording times and dates, and noting received information about debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of auditing, compliance, and regulatory bodies. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Experience in retail MFB collections is preferred. Additional Info The company offers opportunities for professional growth and development.

We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Sikar, Devipura, and JM. The ideal candidate will have a strong background in collections management and excellent leadership skills. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Lead and motivate a team of collections professionals to achieve targets. Analyze customer data and market trends to identify areas for improvement. Build relationships with key stakeholders, including customers, vendors, and internal teams. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with industry-specific software and systems. Candidate should be able to handle k (K) responsibilities. TitleArea Collections Manager - Retail MFB - Collections - Sikar - Devipura - JM. Reference number6587821.

We are looking for a highly skilled and experienced professional with 6 to 11 years of experience to join our team as a Manager - Collections in Ranchi. The ideal candidate will have a strong background in collections and recovery, with excellent communication and interpersonal skills. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and building relationships with key clients. Represent the organization in front of legal/statutory bodies as required by the legal team. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 6 years of experience in collections and recovery. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and organizational skills are essential.

We are looking for a skilled professional to fill the role of Area Collections Manager - Retail MFB - Collections in Amroha, Chandpur, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail clients. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Train and guide junior team members to enhance their skills and knowledge. Job Strong understanding of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of collections professionals.

We are looking for a highly skilled and experienced Collections Executive to join our team in Gobichettipalayam. The ideal candidate will have 1 to 2 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets for the assigned area and control delinquency on a bucket-wise and DPD basis, focusing on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, review account adjustments, resolve client discrepancies, and address short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary customer calls and account adjustments. Ensure customer files are updated, recording times and dates of contact and noting information received about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and identify reasons for default while maintaining a healthy relationship with customers. Enlist sales and senior management efforts when necessary to accelerate the collection process, including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all Audit / NHB / IRB regulations and company policies and procedures. Job Graduate degree required; Masters/Postgraduate is optional. Minimum 1 to 2 years of experience in collections. Possess strong knowledge of auditing, IRB, customer service, and financial services. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills.

We are looking for a highly skilled and experienced Assistant to join our team at Vijaya Diagnostic Centre in the healthcare industry. The ideal candidate will have 7-10 years of experience in sample collection. Roles and Responsibility Assist in the development and implementation of new sample collection procedures. Collaborate with cross-functional teams to ensure seamless sample collection operations. Develop and maintain relationships with key stakeholders, including healthcare professionals and patients. Conduct quality control checks on samples collected to ensure accuracy and integrity. Provide excellent customer service to patients and their families regarding sample collection. Maintain accurate records of sample collection activities and results. Job Requirements Strong knowledge of healthcare industry standards and regulations related to sample collection. Excellent communication and interpersonal skills are required for effective collaboration with healthcare professionals and patients. Ability to work in a fast-paced environment with attention to detail and organizational skills. Strong problem-solving skills are needed to resolve issues related to sample collection. Familiarity with laboratory information systems and software applications used for sample collection management. Ability to maintain confidentiality and handle sensitive information with discretion.

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Key Responsibilities: Lead and supervise a team of debt recovery executives to achieve monthly collection targets. Monitor performance metrics, analyze collection trends, and provide actionable feedback to the team. Train, motivate, and coach team members to enhance recovery skills and ensure high levels of productivity. Handle escalated delinquent cases and negotiate repayment plans with difficult or high-value defaulters. Ensure adherence to all recovery policies, legal guidelines, and ethical standards. Prepare and submit daily/weekly/monthly performance reports to senior management. Coordinate with legal teams for further action on chronic default cases. Maintain accurate documentation of all recovery communications and settlements. Collaborate with other departments (e.g., Customer Service, Legal) for smoother resolution of cases.

We are looking for a highly skilled and experienced Area Technical Manager to join our team in Ahmedabad. The ideal candidate will have 6-10 years of experience in technical valuation, preferably in the housing sector. Roles and Responsibility Manage valuations, technical audits, and set up standard processes for monitoring technical evaluations. Ensure minimum trigger levels for NPAs and recommend legal actions for stress contracts. Analyze and maintain zero delinquency within required parameters/policies and systems. Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings. Provide effective interdepartmental communication with operations, credit, and sales teams. Lead and supervise the collections team to implement a recovery agenda through training, motivation, and deployment strategies. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job Graduate or Postgraduate degree in any field; optional. Minimum 6 years of experience in technical valuation, preferably in the housing sector. Possess strong knowledge of auditing, MIS, collection management, and productivity improvement. Demonstrate excellent leadership and supervision skills. Ability to analyze data and make informed decisions is essential. Strong communication and interpersonal skills are necessary. Experience in managing teams and implementing recovery agendas is preferred.