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2.0 - 7.0 years
3 - 7 Lacs
Gudivada
Work from Office
We are looking for a highly motivated and experienced professional with 2 to 7 years of experience to join our team as an Executive - Collections in the housing sector. The ideal candidate will have a strong background in collections and customer service, with excellent communication and negotiation skills. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules that suit customers'' current financial situations while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving client discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and maintain healthy relationships with customers, enlisting sales and senior management support when necessary to accelerate the collection process. Support the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of collections, customer service, and negotiation skills. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Proficiency in MS Office and other relevant software applications is necessary. Experience in handling customer complaints and resolving disputes is preferred. Additional Info The selected candidate will be working at our Gudivada office, located at Chinta Plaza, J Grades.
Posted 1 month ago
6.0 - 11.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections in Jaipur. The ideal candidate will have 6-11 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 6 years of experience in collections. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills. Experience in managing teams and allocating work to field executives. Knowledge of auditing and regulatory requirements. Familiarity with legal and statutory bodies. Ability to build relationships with key clients. Strong understanding of customer satisfaction and service delivery.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collection Officer to join our team in Kinathukadavu. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with the customer. Job Graduate or Master''s degree in any field. Minimum 2 years of experience in collections. Possess strong knowledge of auditing, financial services, broking, and financial inclusion. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are essential. Additional Info The selected candidate will be required to make efforts to keep client partnerships intact.
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection - FI - Housing in Bikaner, with 3-8 years of experience. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency (Bucket & DPD Wise) and focus on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 3 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are essential. Experience in managing teams and allocating work to field executives is preferred.
Posted 1 month ago
6.0 - 11.0 years
8 - 12 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collections Manager to join our team in Kolkata. The ideal candidate will have 6-11 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 6 years of experience in collections management. Strong knowledge of auditing, budgeting, and compliance. Excellent communication and interpersonal skills. Ability to build relationships with key clients and monitor defaulting customers. Experience in representing the organization in front of legal/statutory bodies. Strong analytical and problem-solving skills.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Sircilla
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Rajanna Sircilla, Gandhinagar. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Manage and oversee the collection process for timely debt recovery. Develop and implement effective strategies to minimize delinquencies and improve collection efficiency. Build strong relationships with clients to resolve issues promptly. Conduct field visits to monitor and assess client situations. Collaborate with internal teams to identify and address potential risks. Analyze data to provide insights for improving the collection process. Job Strong knowledge of collections principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Ability to meet targets and deadlines in a fast-paced environment. Educational qualificationAny Graduate. For more information, please contact us at 6587504.
Posted 1 month ago
2.0 - 7.0 years
11 - 15 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Strategy Support - DSMG - Retail MFB - Strategy in Mumbai. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Develop and implement bucket-wise collection strategies for post PDM delinquencies. Monitor and analyze delinquency trends, identifying customer segments and high-risk accounts. Implement targeted collection actions based on risk segmentation using behavioral and payment history analytics. Work closely with the collections team, field agents, and legal teams to improve recovery rates and ensure timely resolution. Track collection efficiency metrics such as CE, Roll Back, Flow Rate, and Recovery Rate for different buckets. Provide regular MIS reports and insights to senior management on collections performance, highlighting areas for improvement. Job MBA/PGDM in Finance, Business, or a related field. Expertise in bucket-wise collections strategy for post PDM delinquencies (Bucket 1 & above). Strong analytical skills for portfolio segmentation and risk assessment. Hands-on experience with digital collection tools such as auto-dialers, AI chatbots, and fintech integrations. Proficiency in Excel, SQL, and BI tools for MIS reporting and performance tracking. Knowledge of RBI guidelines and legal recovery processes. Excellent stakeholder management and communication skills.
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Vellore, Anna Salai, and J Grades. The ideal candidate will have 1 to 6 years of experience in collections, financial services, or a related field. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with the customer. Job Graduate or Master''s degree in any discipline. Minimum 1 year of experience in collections, financial services, or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. About Company TATA CAPITAL LIMITED is a leading player in the banking industry, committed to providing exceptional customer service and driving business growth.
Posted 1 month ago
2.0 - 7.0 years
6 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collections Manager to join our team in Bhubaneshwar. The ideal candidate will have 2 to 7 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in collections management. Strong knowledge of auditing, budgeting, compliance, customer satisfaction, and revenue generation. Ability to build relationships with key clients and monitor defaulting customers. Experience in representing the organization in front of legal/statutory bodies. Strong analytical and problem-solving skills.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection - FI - Housing in Mumbai (All Areas). The ideal candidate will have 2-7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Strong knowledge of collections, auditing, and financial services is required. Experience in managing teams and controlling delinquency is essential. Ability to build relationships with key clients and represent the organization in front of legal/statutory bodies is necessary. Strong analytical and problem-solving skills are needed, along with attention to detail and the ability to meet deadlines. Familiarity with auditing, financial services, and management principles is expected.
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
Khammam
Work from Office
We are looking for a skilled professional to join our team as an Area Collections Manager - Retail MFB - Collections in Khammam, Balaji Nagar, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and company policies. Lead and motivate a team of collection professionals to achieve targets. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and leading a team. Familiarity with collections software and systems. A graduate degree is required for this position. Additional Info For more information, please contact us at 6587410.
Posted 1 month ago
5.0 - 10.0 years
11 - 15 Lacs
Mumbai
Work from Office
We are looking for a skilled IT & Compliance professional with 5 to 10 years of experience to lead our collections team in Mumbai. The ideal candidate will have expertise in IT-driven collections, system implementation, and BRD documentation. Roles and Responsibility Lead the implementation and enhancement of Loan Management Systems (LMS), Collection Management Systems (CMS), and CRM tools for improved operational efficiency. Develop and execute automation projects for digital collections, including AI-based predictive models, self-service payment portals, and automated follow-ups. Ensure seamless integration with digital payment solutions to facilitate smooth recoveries. Collaborate with IT teams to enhance cybersecurity and data security measures for collections platforms. Define and document business requirements for collections-related IT systems in collaboration with stakeholders. Monitor post-implementation system performance and recommend upgrades or optimizations. Develop an optimized manpower strategy across field collections, tele-calling, legal recovery, and digital collections, and implement AI-driven workforce allocation models to enhance productivity and reduce costs. Define KPI-based performance management frameworks to assess collection agent efficiency, develop and conduct training programs for collection agents on compliance, digital tools, and customer negotiation techniques, and engage with third-party collection agencies to optimize external recovery support. Develop and manage the annual budget for collections, IT upgrades, legal expenses, and workforce costs, optimizing cost structures by identifying cost-effective recovery methods and digital collection strategies while tracking and analyzing collection costs vs. recovery rates to maximize profitability. Coordinate with finance teams for effective allocation and utilization of collection funds, developing a performance-based incentive structure for field collection teams, tele-callers, and agency partners, and implementing data-driven incentive models based on Collection Efficiency (CE), Roll-Back Performance, and Legal Resolution Metrics. Design an automated incentive tracking system integrated with the collection dashboard, ensuring that the incentive structure is aligned with compliance policies and does not encourage aggressive recovery tactics. Develop and manage real-time dashboards for tracking collection efficiency, delinquency trends, and workforce performance, generating and presenting MIS reports, KPI analysis, and trend forecasting to senior management, providing insights on root causes of slippages and corrective actions to improve portfolio quality. Job Expertise in IT-driven collections, system implementation, and BRD documentation. Strong knowledge of RBI/NBFC collection guidelines, compliance, and risk mitigation. Experience in managing budgets, costs, and performance metrics. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Excellent communication and leadership skills. An MBA/PGDM in Finance, IT, Business, or a related field is required.
Posted 1 month ago
6.0 - 11.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional with 6 to 11 years of experience to join our team as a Manager - Collections in the housing sector, located at Jain Tower II, Cochin. The ideal candidate will have a strong background in collections and recovery, with excellent communication and interpersonal skills. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and building relationships with key clients. Represent the organization in front of legal/statutory bodies as required by the legal team. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 6 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and organizational skills are essential.
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Noida. The ideal candidate will have 3 to 8 years of experience in collections, recovery, and financial services. Roles and Responsibility Achieve assigned recovery and reversal budgets by timely and effectively complying with process guidelines. Maximize recovery from assigned NPA and written-off portfolio through closures, settlements, and disposal of collateral. Ensure timely initiation and execution of legal tools such as warrants execution under Section-138/Section-25 and Sarfaesi. Support and facilitate property disposal in coordination with the Disposal team. Manage trail/feedback in M collect and delinquency files. Take steps to ensure collection of receipts (digital modes) and deposition of customer payments within timelines. Facilitate liquidation of possessed properties and connect with local brokers to facilitate property visits for prospective buyers, ensuring compliance with all auction terms, including documentation, bids, and sale amount deposition. Coordinate with respective legal managers to attend courts for early release of orders and possession, enforcing Sarfaesi in collaboration with the legal team. Collaborate with X bucket team members and other functions to resolve written-off accounts. Coordinate and manage vendors/in-house team members to drive maximum resolution from the assigned portfolio and coordinate with the Central Debt team for smooth vendor bills clearance. Utilize available data analytics to formulate strategies on treating the assigned portfolio. Job Graduate degree. Minimum 3 years of experience in collections, recovery, or financial services. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and management skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Experience in managing teams and coordinating with various stakeholders is necessary. Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development.
Posted 1 month ago
10.0 - 15.0 years
8 - 11 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Guwahati. The ideal candidate will have 10-15 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets on various parameters such as resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job MBA/PGDBA/PGPM or equivalent degree. Minimum 10 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines. Demonstrate excellent communication and relationship-building skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required.
Posted 1 month ago
2.0 - 4.0 years
8 - 12 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Tirupur. The ideal candidate will have 2 to 4 years of experience in collections, preferably in the housing sector. Roles and Responsibility Manage assigned portfolios to achieve resolution targets while ensuring adherence to SOPs and legal norms. Update trail/feedback in the system and report to stakeholders. Resolve NPA reversals and write-off recoveries through personal visits. Initiate and execute legal tools such as Warrants execution under Section-138/Section-25 and Sarfaesi. Coordinate with the Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & Enforcement of agents for timely and smooth possessions. Ensure customer satisfaction through quick resolution of issues and complaints. Allocate visit priorities based on value, demography, and payment pattern. Drive resolution through personal visits to meet set targets and manage trail/feedback in the M Collect and Delinquency file. Ensure collection and deposition of customer payments within timelines. Collaborate with X team members and other functions. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job Graduate degree required. Minimum 2 to 4 years of experience in collections, preferably in the housing sector. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and interpersonal skills. Ability to work effectively in a team environment is essential. Exhibit strong analytical and problem-solving skills. Be familiar with auditing and regulatory requirements. Experience in managing and resolving delinquent accounts is preferred. Strong understanding of legal and audit requirements is necessary.
Posted 1 month ago
5.0 - 10.0 years
9 - 13 Lacs
Vijayawada
Work from Office
We are looking for a skilled Regional Debt Manager to join our team in Vijayawada. The ideal candidate will have 5-10 years of experience in the banking or financial services industry, with expertise in retail collections and debt management. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement strategies to minimize delinquencies and improve credit quality. Collaborate with cross-functional teams to resolve customer issues and enhance overall customer satisfaction. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators, such as collection efficiency and delinquency rates. Job Strong knowledge of banking regulations and compliance requirements. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Proven track record of achieving targets in a fast-paced environment. Ability to analyze complex data sets and provide actionable insights. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a similar role within the banking or financial services industry.
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Gorakhpur
Work from Office
We are looking for a highly motivated and experienced Collections Executive to join our team in Gorakhpur. The ideal candidate will have 2 to 5 years of experience in sales, relationship management, and business sourcing. Roles and Responsibility Ensure achievement of disbursement targets with minimum delinquency. Identify joint liability groups and disbursed loans to suit target customers and geographies. Enable business growth by developing and managing teams across assigned territories. Assess potential client base and product acceptability in new regions. Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets. Follow up on disbursed loans, especially those not paying on time. Undertake regular field visits, centre meetings, and loan applications. Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure weekly/daily meetings and visits to the centre. Job Graduate in any discipline. Basic understanding of microfinance business and JLG model working is preferred. Possess skills in relationship management, business sourcing, and sales. Demonstrate an understanding of critical customer service attributes. Ability to work in a fast-paced environment and meet targets. Strong communication and interpersonal skills are essential.
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Patna
Work from Office
We are looking for a highly motivated and experienced Collections Executive to join our team in Patna. The ideal candidate will have 1 to 6 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and reviewing account adjustments. Provide efficient customer service regarding collection issues, process refunds, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 1 year of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Proficient in MS Office and other relevant software applications. Additional Info The selected candidate will be working at Parth Astha (1st Floor) - J Grades, Patna. For more information, please contact us at ref=6587833.
Posted 1 month ago
10.0 - 15.0 years
7 - 11 Lacs
Kolkata
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Kolkata. The ideal candidate will have 10-15 years of experience in collections, with a strong background in financial services or broking. Roles and Responsibility Achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level review of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job MBA/PGDBA/PGPM or equivalent degree. Strong knowledge of banking, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and allocating work to field executives. Educational QualificationMBA/PGDBA/PGPM or Equivalent.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Nirmali
Work from Office
We are looking for a highly skilled and experienced Collection Officer to join our team in Nirmal, responsible for driving the collection process of receivables across multiple sources. The ideal candidate will have 2 to 7 years of experience in collections, customer service, or financial services. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying debt obligations. Track and control delinquency on a bucket-wise and DPD basis, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and handle short payments. Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and adjustments. Ensure compliance with all Audit / NHB / IRB regulations and company policies. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate or Master''s degree in any field. Minimum 2 years of experience in collections, customer service, or financial services. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Additional Info The selected candidate will be working at Tata Capital Limited, a leading financial institution.
Posted 1 month ago
0.0 years
9 - 13 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager - DSMG - Recovery Pool in Delhi. The ideal candidate will have 1171+ DPD experience. Roles and Responsibility Manage and oversee the recovery pool process to ensure timely debt collection. Develop and implement strategies to improve recovery rates and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze market trends and competitor activity to identify opportunities for growth. Provide training and coaching to junior team members to enhance their skills and performance. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills with attention to detail. Experience working with videocon towers or similar technologies is an added advantage. Familiarity with JM* software or other relevant systems is desirable. For more information, please contact us at ref=6586623.
Posted 1 month ago
2.0 - 7.0 years
11 - 15 Lacs
Guwahati
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Guwahati. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets while ensuring adherence to SOPs and legal norms. Handle collections for assigned areas, focusing on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and building relationships with key clients. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines. Demonstrate excellent communication and interpersonal skills, with the ability to build relationships with key clients. Exhibit strong analytical and problem-solving skills, enabling detailed account level reviews of high-ticket accounts. Ability to work in a fast-paced environment and meet deadlines is essential.
Posted 1 month ago
6.0 - 8.0 years
4 - 7 Lacs
Madurai
Work from Office
We are looking for a skilled Collections Manager to join our team in Madurai, Melur, and JM. The ideal candidate will have 6-8 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process to ensure timely debt recovery. Develop and implement effective collection strategies to minimize bad debts. Build and maintain relationships with clients and stakeholders to resolve issues. Analyze and report on collection performance metrics to identify areas for improvement. Collaborate with internal teams to align with business objectives. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team. A graduate or postgraduate degree is required. Additional Info For more information, please contact us at 6588031.
Posted 1 month ago
2.0 - 4.0 years
8 - 12 Lacs
Mumbai
Work from Office
We are looking for a highly motivated and experienced Collection Manager to join our team in Erode. The ideal candidate will have 2 to 4 years of experience in collections, preferably in the housing sector, and a strong background in managing collections and ensuring compliance with regulatory requirements. Roles and Responsibility Manage assigned portfolios to achieve expected resolution rates and ensure timely execution of legal tools such as Warrants execution under Section -138/Section -25. Coordinate with Legal teams/Lawyers for timely filing of Sec 14 and obtaining DM orders & Enforcement of agents for timely and smooth possessions. Ensure customer satisfaction through quick resolution of customer issues and complaints, and conduct personal visits on assigned customers. Allocate visit priorities based on value, demography, and payment patterns to drive resolution through personal visits and achieve set targets. Regularly monitor M Collect and Delinquency file and manage trail/feedback. Ensure collection and deposition of customer payments within timelines. Job Graduate degree required. Minimum 2 to 4 years of experience in collections, preferably in the housing sector. Possess strong knowledge of banking regulations, financial services, and broking. Demonstrate excellent communication and interpersonal skills. Ability to work effectively in a team environment is essential. Strong analytical and problem-solving skills are necessary. Familiarity with auditing, NHB, and IRB regulations is preferred. Additional Info The company offers a competitive salary and benefits package.
Posted 1 month ago
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