VTransport offers innovative transportation and logistics solutions, focusing on efficiency and sustainability through the use of advanced technology.
Not specified
INR 2.5 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & Responsibilities:CRM Executives are responsible for managing interactions and relationships with customers.They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value.They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers.They also utilize CRM software to organize and manage customer data.They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty.Preferred Candidate Profile:A bachelors degree in business, marketing, or a related field is advantageous.CRM Executives should have effective communication skills, both written and verbal.They should understand and empathize with customer needs and concern.Quick and effective problem-solving skills are essential.Proficiency in using CRM software and other customer management tools is vital.The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role.Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment.Perks and Benefits:Competitive salary package.Bonus Scheme.Health insurance.Funding of educational programs.Other benefits can include flexible work schedules, parental leave, or occasional free lunchesCall 7043781775Dilip HR Call 9769762338Akash HR
Not specified
INR 4.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Roles and ResponsibilitiesManage daily operations of the hub, ensuring efficient warehousing and logistics management.Oversee inventory control, stock management, and order fulfillment processes.Coordinate with vendors for timely delivery of goods and resolve any issues that may arise.Ensure compliance with company policies, procedures, and regulatory requirements.Monitor performance metrics to identify areas for improvement and implement changes as needed.
Not specified
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Roles and ResponsibilitiesManage daily operations of the hub, ensuring efficient use of resources and meeting customer expectations.Oversee warehouse operations, including inventory management, storage, and shipping/receiving processes.Coordinate with logistics teams to ensure timely delivery of goods to customers.Monitor and maintain high levels of safety, security, and quality control within the facility.Collaborate with cross-functional teams to resolve issues and improve overall performance.Desired Candidate Profile4-9 years' experience in Supply Chain Operations or related field (Hub Operations).Strong understanding of logistics operations, warehousing operations, supply chain management principles.Excellent leadership skills with ability to manage a team effectively.Proficiency in MS Office applications (Excel) for data analysis and reporting purposes.
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