Vtransport

Role & Responsibilities: CRM Executives are responsible for managing interactions and relationships with customers. They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value. They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers. They also utilize CRM software to organize and manage customer data. They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty. Preferred Candidate Profile: A bachelor’s degree in business, marketing, or a related field is advantageous. CRM Executives should have effective communication skills, both written and verbal. They should understand and empathize with customer needs and concern. Quick and effective problem-solving skills are essential. Proficiency in using CRM software and other customer management tools is vital. The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role. Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment. Perks and Benefits: Competitive salary package. Bonus Scheme. Health insurance. Funding of educational programs. Other benefits can include flexible work schedules, parental leave, or occasional free lunches

Role & Responsibilities: CRM Executives are responsible for managing interactions and relationships with customers. They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value. They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers. They also utilize CRM software to organize and manage customer data. They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty. Preferred Candidate Profile: A bachelors degree in business, marketing, or a related field is advantageous. CRM Executives should have effective communication skills, both written and verbal. They should understand and empathize with customer needs and concern. Quick and effective problem-solving skills are essential. Proficiency in using CRM software and other customer management tools is vital. The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role. Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment. Perks and Benefits: Competitive salary package. Bonus Scheme. Health insurance. Funding of educational programs. Other benefits can include flexible work schedules, parental leave, or occasional free lunches Call 9769762338 Akash HR

Role & responsibilities Devise effective territory sales and marketing strategies Analyze data to find the most efficient sales methods Meet with customers to address concerns and provide solutions Discover sales opportunities through consumer research Present products and services to prospective customers Participate in industry or promotional events (e.g. trade shows) to cultivate customer relationships Conduct training in sales techniques and company product attributes Assess sales performance according to KPIs Monitor competition within assigned region Prepare and submit reports to Sales Head Developing the new business in Chennai region Preferred candidate profile Sales Profile in Logistic Department Perks and benefits Local and Travel Conveyance

Roles and Responsibilities Manage accounts payable process from invoice receipt to payment, ensuring timely and accurate processing. Coordinate with internal stakeholders for vendor registration, expense management, and vendor payments. Conduct regular expense analysis to identify areas of improvement and implement cost savings initiatives. Ensure compliance with GST, TDS, VAT regulations by maintaining accurate records and filing returns on time. Perform claim payments reconciliation to ensure accuracy and efficiency.

Job Title: Assistant Manager / Manager Sales (Surface Transport & Logistics) Location: Department: Sales Reports to: Regional Sales Manager / Sales Head Position Purpose To drive revenue growth through new business acquisition and thereby archiving the given target. The role requires identifying opportunities, building relationships, and ensuring smooth service delivery in coordination with operations teams. Key Responsibilities Generating business from the clients who are required transportation (Sundry(PTL) / FTL) for movement of goods. Generate leads through cold calling, market visits, industry networking, and references. Present transportation solutions and prepare competitive proposals. Negotiate and close sales deals in line with company pricing and policy. Maintain relationships with existing customers to ensure repeat business and customer loyalty. Identify opportunities for upselling value-added logistics services. Coordinate with operations, dispatch, and customer service teams to ensure timely delivery and service quality. Ensuring good relations with key accounts & service delivery to generate revenues for additional business and retaining customers for future. Analyzing latest marketing trends and tracking competitors activities and providing valuable inputs to the seniors for fine tuning sales & marketing strategies. Key Skills & Competencies Strong communication, interpersonal, and negotiation skills. Knowledge of surface transport operations (FTL, LTL, express cargo, etc.) and logistics processes. Proficiency in MS Excel, PowerPoint, and reporting tools. Ability to work under pressure and meet deadlines.

Job Title: Assistant Manager / Manager Sales (Surface Transport & Logistics) Location: Department: Sales Reports to: Regional Sales Manager / Sales Head Position Purpose To drive revenue growth through new business acquisition and thereby archiving the given target. The role requires identifying opportunities, building relationships, and ensuring smooth service delivery in coordination with operations teams. Key Responsibilities Generating business from the clients who are required transportation (Sundry(PTL) / FTL) for movement of goods. Generate leads through cold calling, market visits, industry networking, and references. Present transportation solutions and prepare competitive proposals. Negotiate and close sales deals in line with company pricing and policy. Maintain relationships with existing customers to ensure repeat business and customer loyalty. Identify opportunities for upselling value-added logistics services. Coordinate with operations, dispatch, and customer service teams to ensure timely delivery and service quality. Ensuring good relations with key accounts & service delivery to generate revenues for additional business and retaining customers for future. Analyzing latest marketing trends and tracking competitors activities and providing valuable inputs to the seniors for fine tuning sales & marketing strategies. Key Skills & Competencies Strong communication, interpersonal, and negotiation skills. Knowledge of surface transport operations (FTL, LTL, express cargo, etc.) and logistics processes. Proficiency in MS Excel, PowerPoint, and reporting tools. Ability to work under pressure and meet deadlines.

Job Title: Assistant Manager / Manager Sales (Surface Transport & Logistics) Location: Department: Sales Reports to: Regional Sales Manager / Sales Head Position Purpose To drive revenue growth through new business acquisition and thereby archiving the given target. The role requires identifying opportunities, building relationships, and ensuring smooth service delivery in coordination with operations teams. Key Responsibilities Generating business from the clients who are required transportation (Sundry(PTL) / FTL) for movement of goods. Generate leads through cold calling, market visits, industry networking, and references. Present transportation solutions and prepare competitive proposals. Negotiate and close sales deals in line with company pricing and policy. Maintain relationships with existing customers to ensure repeat business and customer loyalty. Identify opportunities for upselling value-added logistics services. Coordinate with operations, dispatch, and customer service teams to ensure timely delivery and service quality. Ensuring good relations with key accounts & service delivery to generate revenues for additional business and retaining customers for future. Analyzing latest marketing trends and tracking competitors activities and providing valuable inputs to the seniors for fine tuning sales & marketing strategies. Key Skills & Competencies Strong communication, interpersonal, and negotiation skills. Knowledge of surface transport operations (FTL, LTL, express cargo, etc.) and logistics processes. Proficiency in MS Excel, PowerPoint, and reporting tools. Ability to work under pressure and meet deadlines.

Roles and Responsibilities Manage daily operations of the branch, ensuring efficient logistics and last mile delivery. Oversee branch staff, providing guidance and support to achieve sales targets and customer satisfaction goals. Develop and implement strategies to drive business growth, improve profitability, and enhance customer experience. Ensure compliance with company policies, procedures, and regulatory requirements. Collaborate with other departments (e.g., marketing, finance) to optimize operations and achieve organizational objectives.

JD for the Profile of Corporate HR ( V Trans India) Department :: HR and Admin. Designation :: Executive & Sr. Executive. Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Reviewing CVs, shortlisting candidates and assisting in the recruitment process Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization. Website :- https://vtransgroup.com

Profile Summery The Regional Sales Manager is responsible for the profitable growth of the Ad-hoc, Small, Medium and Large customer segments for the Region. This growth will be achieved through strategic sales planning and development in combination with the management and development of all employees (direct and functional) with TSM responsibilities. The Region Sales Manager will be accountable for achieving the following results: Job Description. New business acquisition against target Existing business development target Profit development against target Ensuring customer satisfaction Ensuring employee satisfaction Key Activities / Accountabilities Identification and Management of the Target Market To identify all accounts that will contribute to the achievement of the revenue and profit budget Gathers all information related to Ad-hoc, Small, Medium and Large customers Determines at a Region level the number of required territories through the evaluation of the number of weekly, monthly and quarterly: Trading customers Prospect customers Making decisions relating to Territory structures Agrees the sales channel budget/revenue targets for each Region / Area / Territories Strategic Sales Planning and Development To translate and deploy Sales Strategy for TSM to achieve its budget, revenues and strategic goals Puts together a top level business plan for their TSM & Retail sales channel and cascades throughout the function Ensures Area business and Branch Level plans fit in with the Region business plan Monitors Region, Regional and Local revenue and Gross Margin results versus budgets /targets for the sales channel Communicates and gains support from Region & Functional Management for the achievement of TSM objectives Relationship Management To ensure we win, keep and develop Ad-hoc, Small, Medium and Large customers through building lasting relationships Forms professional and appropriate relationships at senior level in identified customer organisations through face to face contact Forms professional and appropriate relationships with the MA Management sales channel Ensures to build appropriate contact with the most relevant management level within the customers organisations Monitors the development of customer relationships throughout the function and at all levels Ensures customers are kept up to date with relevant information and reports, where applicable Establishes appropriate relationships and communicates with other relevant functional areas Marketing / Product support Supports product development to ensure Vtranss value proposition is meeting the requirements of the Ad-hoc, Small, Medium and Large customers Establish potential product opportunities through identifying new developments within the sales channels customers and competitors within the local market Supports the introduction of new products through cascading the information and monitoring the deployment throughout the functional teams Support in participating in various MICE events for lead generation People Management To lead, motivate and empower staff through effective and open communication, excellent leadership, regular performance feedback and teambuilding, in order to maximise customer satisfaction, business results and employee satisfaction Ensures the compliance to formal recruitment procedures to attract and retain the very best TSM employees Manages, coaches and reviews employees to ensure KPIs and personal objectives are achieved Through Training & coaching, ensures that TSM employees are equipped with the right skills, knowledge, competencies, and empowerment to delight customers and achieve business results Implements challenging but achievable reward and recognition schemes, in collaboration with Human Resources, which help to create highly motivated TSM staff, and to reward excellent performance through both financial and non-financial means Participates in the implementation of succession planning frameworks Ensures that management are aware of the needs of employees through the effective management of employee satisfaction surveys and accompanying action plans, and through two-way forums and suggestion schemes Conducts regular group review meetings to assess team performance and progress against business plans. Promotes the corporate values through active participation in the corporate initiatives Complies with all company related policies, procedures and legal requirements (HR, H&S, Security, etc) Process Management & Implementation To deploy and monitor TSM processes, policies and procedures in order to ensure the consistency, efficiency and quality of internal and external customer expectations Ensures correct implementation of new and existing divisional TSM structures, policies and processes. Ensures continuous improvement in customer experiences through supporting the deployment of best practice processes Works with cross-functional colleagues to ensure the TSM and related functional processes are consistently applied and refined to improve the customer experience Actively reviews and manages the performance of TSM customer accounts through the effective deployment of relevant divisional policies, accompanied by corrective action planning against performance results, where applicable Project Work To contribute to the effective roll out of business unit projects, through contribution of professional expertise and leadership Ensures achievement of action points assigned Ensures the involvement of those with the appropriate expertise and accountability Customer Experience Design the action plans to embed the strategy and tactics in the area of Customer Experience and lead roll out at a local level. At any time and any where set the example and perform the activities whilst displaying the behaviors that are designed to deliver a distinctive Customer Experience. These activities and behaviors are highlighted in the "Delighting Customers" core competency and in any additional Customer Experience behavioral guideline applicable to the role. Encourage, motivate and monitor employee adherence to these activities and behaviors.

Roles and Responsibilities Manage accounts payable, accounts receivable, bank reconciliations, expense management, general ledger, petty cash management, TDS, GST compliance. Collaborate with other departments to resolve any accounting-related issues. Provide support to the finance team on ad-hoc projects as needed. Maintain a high level of accuracy in all financial records and reports. Ensure accurate and timely processing of financial transactions. Desired Candidate Profile 1-5 years of experience in finance & accounts role (B.Com + MBA/PGDM preferred). Strong knowledge of accountancy principles and practices. Proficiency in MS Office applications (Excel) Please share your updated CV at chetankumar.s@vtransgroup.com Call Us HR : 8688353113

Role & responsibilities Key Customer Relationship Management Schedule regular client interactions to assess their business needs and expectations related to logistics and transportation services. Coordinate with regional teams to ensure uniform service quality and customer satisfaction. Serve as the first point of contact for key client issues or complaints. Accountable for developing and maintaining strong, long-term relationships with key customers. Escalate critical or unresolved matters to relevant departments and follow up till closure. Prepare, manage, and share MIS reports as committed to customers and internal stakeholders. Preferred candidate profile Graduate in Business Administration, Marketing, Logistics, or related field (mandatory). Postgraduate degree (MBA/PGDM) is preferred. 1 to 5 years of proven experience in Key Account Management , Client Servicing or Sales . Must have experience managing large clients in logistics, transportation, supply chain , or a service-oriented industry . Industry Preference: Logistics / Transportation / Freight Forwarding Supply Chain / Distribution Courier Key Competencies & Skills: Excellent verbal and written communication Proficiency in MS Excel, PowerPoint, CRM tools Interested candidate please send your updated CV to chetankumar.s@vtransgroup.com Call Us HRD: 8688353113