Autobahn Trucking Corporation

Job Title: Warranty Executive/Incharge Company Overview: Autobahn Trucking Corporation, a subsidiary of Nippon Group, is one of Kerala's largest privately-owned companies, specializing in the automotive sector. Established in 2012 and we have expanded across Kerala, Maharashtra, and Goa. With over 2,000 + employees, our professionally managed team drives innovation and excellence in automotive trading and services. Role: We are seeking a skilled Warranty Executive/Incharge to manage warranty processes, ensure customer satisfaction, and maintain compliance with manufacturer guidelines. The role involves coordinating warranty claims, liaising with stakeholders, and supporting our service operations. Key Responsibilities: Process and validate warranty claims in line with company and manufacturer policies (e.g., Daimler India). Coordinate with service teams, customers, and manufacturers to resolve warranty issues efficiently. Maintain accurate records of warranty claims, approvals, and rejections. Ensure compliance with warranty terms, conditions, and regulatory requirements. Train service staff on warranty procedures and updates. Handle customer queries and escalations related to warranty services. Prepare reports on warranty performance for management review. Qualifications: Diploma or BTech in Automobile Engineering, Mechanical Engineering, Business Administration, or related field. 2-7 years of experience in warranty management, preferably in the automotive or commercial vehicle sector. Strong understanding of warranty processes and automotive systems. Proficiency in MS Office (Excel, Word) and warranty management software. Location: Muvattupuzha, Ernakulam Experience: 2-7 years Job Type: Full-time Application: Join Autobahn Trucking Corporation and contribute to our legacy of excellence in the automotive industry. Apply now on Naukri.com with your updated resume! Keywords: Warranty Executive, Warranty Incharge, Automotive Warranty, Commercial Vehicles, Daimler India, Autobahn Trucking, Kerala

Role & responsibilities Promote after-sales service products including AMC, Extended Warranty, and Service Packages. Plan and execute marketing campaigns to generate awareness of service offerings. Build and maintain strong relationships with fleet owners, transporters, and institutional clients. Coordinate with the service team to ensure timely and quality service delivery. Monitor and analyze customer feedback to improve service quality. Develop customer retention strategies through loyalty programs and service camps. Prepare regular reports on service sales and marketing performance. Participate in industry events, expos, and customer meets to enhance brand visibility. Track competitor activity and provide market insights to the management. Preferred candidate profile

Roles & Responsibilities Collecting report of the satisfaction level of customers after completion of vehicle service from our service station conveying the information of breakdown of Bharat Benz vehicles of our customers to the the respective service managers Letting customers know about the upcoming date of their vehicle service Ideal Candidate Must have good communication Skill. Must have a good knowledge in MS office tools especially in MS Excel. Basic knowledge about customer care activities. Qualification: Any graduate/Diploma Experience: 0-2 Year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus

Role & responsibilities Drive primary and secondary sales in the assigned territory. Build and maintain strong relationships with retailers, distributors, and stockists. Ensure product visibility, availability, and placement at key retail points. Implement and monitor in-store promotions and branding initiatives. Conduct market surveys to understand consumer trends and competitor activities. Coordinate with the supply chain and distribution teams to ensure smooth order fulfillment. Achieve monthly sales targets and prepare regular performance reports. Preferred candidate profile Male candidate with at least 1 year of field sales experience in the FMCG sector. Strong communication and negotiation skills. Good knowledge of the Ernakulam market. Self-motivated, goal-oriented, and willing to travel extensively. Two-wheeler with a valid driving license.

Role & responsibilities Promote after-sales service products including AMC, Extended Warranty, and Service Packages. Plan and execute marketing campaigns to generate awareness of service offerings. Build and maintain strong relationships with fleet owners, transporters, and institutional clients. Coordinate with the service team to ensure timely and quality service delivery. Monitor and analyze customer feedback to improve service quality. Develop customer retention strategies through loyalty programs and service camps. Prepare regular reports on service sales and marketing performance. Participate in industry events, expos, and customer meets to enhance brand visibility. Track competitor activity and provide market insights to the management.

Job Summary: The Heavy Vehicle Mechanic will be responsible for the maintenance, diagnosis, and repair of heavy vehicles and equipment. Key Responsibilities: Perform routine inspections and preventative maintenance on heavy vehicles (trucks and buses). Diagnose mechanical, electrical, and hydraulic issues. Repair and replace faulty parts, including engines, transmissions, brakes, and electrical systems. Conduct vehicle testing to ensure proper operation. Maintain accurate service records. Adhere to all safety standards and company policies. Qualifications: Education: ITI or Diploma / MMV. Experience: 2+ years of experience as a Heavy Vehicle Mechanic. Skills: Strong diagnostic and repair skills for heavy vehicles.

To Identifying and establishing contact with potential customers proactively Maintaining contact with new and existing customers to advertise the product sales and deliver a detailed account strategy Responding to sales inquiries from new and existing customers. Meeting annual/monthly sales goals and targets Maintaining the company’s contact database management with up-to-date contact, accurate and activity details Providing feedback of potential customers and members to enhance product functioning and the service delivery

Extending courteous reception to customers Regular update to customers on the status of job Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out Advance service booking based on existing workshop load and available Resources Inform the customer on the ‘value added services’ available through the workshop.

Sales & Business Development Achieve monthly, quarterly, and annual sales targets. Identify new business opportunities to expand market reach. Ensure product availability and visibility across retail outlets and distributors. Market Coverage Visit assigned retailers, wholesalers, and distributors regularly. Maintain optimal stock levels at distributor points. Execute promotional activities and in-store branding as per company guidelines. Customer Relationship Management Develop and maintain strong relationships with channel partners and key retailers.

Sales & Business Development Achieve monthly, quarterly, and annual sales targets. Identify new business opportunities to expand market reach. Ensure product availability and visibility across retail outlets and distributors. Market Coverage Visit assigned retailers, wholesalers, and distributors regularly. Maintain optimal stock levels at distributor points. Execute promotional activities and in-store branding as per company guidelines. Customer Relationship Management Develop and maintain strong relationships with channel partners and key retailers. Resolve customer issues and complaints promptly. Gather market feedback on competitor activities, pricing, and promotions. Reporting & Analysis Submit daily, weekly, and monthly sales reports to the management.