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Customer relationship/Key Account Executive

Customer relationship/Key Account Executive

Vtransport

1 - 5 years

2 - 3 Lacs

hyderabad

Posted:3 hours ago| Platform:

Apply

Skills Required

key accounts management business retention relationship management commercial management logistics sales compliance & contractual obligations issue resolution & escalation handling customer management client relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Customer Relationship Management

Schedule regular client interactions to assess their business needs and expectations related to logistics and transportation services.
Coordinate with regional teams to ensure uniform service quality and customer satisfaction.
Serve as the first point of contact for key client issues or complaints.
Accountable for developing and maintaining strong, long-term relationships with key customers.
Escalate critical or unresolved matters to relevant departments and follow up till closure.
Prepare, manage, and share MIS reports as committed to customers and internal stakeholders.

Preferred candidate profile

Graduate in Business Administration, Marketing, Logistics, or related field (mandatory).
Postgraduate degree (MBA/PGDM) is preferred.
1 to 5 years
of proven experience in
Key Account Management
,
Client Servicing
or
Sales
.
Must have experience managing large clients in
logistics, transportation, supply chain
, or a
service-oriented industry
.

Industry Preference:

Logistics / Transportation / Freight Forwarding
Supply Chain / Distribution
Courier

Key Competencies & Skills:

Excellent verbal and written communication
Proficiency in MS Excel, PowerPoint, CRM tools

Interested candidate please send your updated CV to

chetankumar.s@vtransgroup.com

Call Us HRD: 8688353113

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