5 Business Retention Jobs

Role & responsibilities Key Customer Relationship Management Schedule regular client interactions to assess their business needs and expectations related to logistics and transportation services. Coordinate with regional teams to ensure uniform service quality and customer satisfaction. Serve as the first point of contact for key client issues or complaints. Accountable for developing and maintaining strong, long-term relationships with key customers. Escalate critical or unresolved matters to relevant departments and follow up till closure. Prepare, manage, and share MIS reports as committed to customers and internal stakeholders. Preferred candidate profile Graduate in Business Administration, Marketing, Logistics, or related field (mandatory). Postgraduate degree (MBA/PGDM) is preferred. 1 to 5 years of proven experience in Key Account Management , Client Servicing or Sales . Must have experience managing large clients in logistics, transportation, supply chain , or a service-oriented industry . Industry Preference: Logistics / Transportation / Freight Forwarding Supply Chain / Distribution Courier Key Competencies & Skills: Excellent verbal and written communication Proficiency in MS Excel, PowerPoint, CRM tools Interested candidate please send your updated CV to chetankumar.s@vtransgroup.com Call Us HRD: 8688353113

The Branch Manager role involves financial planning, budgeting, and monitoring monthly and annual MIS reports. You will be responsible for determining budgets, approving bills, and managing vendors efficiently. Your strategic skills will be crucial in retaining existing business, developing new clients, and exploring additional business opportunities. Driving growth, profitability, and monitoring competitive activities are key aspects of this role. In terms of operations, you will be required to engage in annual, quarterly, and monthly business planning. Customer retention and ensuring safe operations, customer satisfaction, and division profitability will be part of your responsibilities. Managing costs, resource utilization, and implementing HSSE management systems will also be crucial. Daily monitoring of truck status, workshop activities, driver and vehicle compliance, and pre-loading checks will be essential for successful operations. As a Branch Manager, you will lead and mentor the existing team for their next level of growth. Visiting work locations, conducting HSSE committee meetings, and cross-checking haulier reports will be part of your routine. Ensuring completion of HSSE planned activities, checking document validations, and monitoring truck uptime and downtime will contribute to the overall success of the branch. This is a full-time, permanent position with benefits including health insurance and provident fund. The work schedule is during the day shift with a performance bonus. The ideal candidate should have at least 5 years of experience as a Branch Manager in a logistics company and a total of 8 years in the logistics industry. If you are interested in this opportunity, please speak with the employer at +91 9820213337 for further details.,

As a Business Retention and Growth Specialist, your primary responsibility will be to identify growth opportunities with existing and new customers. You will work towards achieving the set turnover targets by maintaining effective customer relationships and providing value-added services to our clients. Your role will involve coordinating with the Product/Application team to ensure seamless communication between customers and the company. Additionally, you will be responsible for managing the distribution team and motivating them to drive sales growth year on year. Your problem-solving skills will be essential as you provide tailored solutions to meet customer requirements effectively. Overall, as part of our team, you will play a crucial role in maintaining customer satisfaction, driving sales growth, and contributing to the success of our business through proactive retention and growth strategies.,

Role & responsibilities Key Customer Relationship Management Accountable for developing and maintaining strong, long-term relationships with key customers. Schedule regular client interactions to assess their business needs and expectations. Coordinate with regional teams to ensure uniform service quality and customer satisfaction. Serve as the first point of contact for key client issues or complaints. Escalate critical or unresolved matters to relevant departments and follow up till closure. Prepare, manage, and share MIS reports as committed to customers and internal stakeholders. Preferred candidate profile Graduate in Business Administration, Marketing, Logistics, or related field (mandatory). Postgraduate degree (MBA/PGDM) is preferred. 1 to 5 years of proven experience in Key Account Management , Client Servicing or Sales . Must have experience managing large clients in logistics, transportation, supply chain , or a service-oriented industry . Industry Preference: Logistics / Transportation / Freight Forwarding Supply Chain / Distribution Courier Key Competencies & Skills: Excellent verbal and written communication Proficiency in MS Excel, PowerPoint, CRM tools Interested candidate please send your updated CV to apaohr@vtransgroup.com Call Us HRD: 8688353113

Key Account Manager (Manager), Growth - B2B Payment Gateway Payments in the Online Merchants Business The PhonePe payment solution for merchants & consumers is historically known to be a multi-instrument payments container and enables key merchants across various industry segments in the ecosystem to accept payments digitally from their consumers. Our vision is to scale the merchants payments business by being the most reliable and easiest to implement payments solutions platform for merchants. The PG ecosystem has significantly evolved over the last few years from a plain vanilla heavy implementation to a UI driven, simple integration of a suite of products that allow merchants to not just accept payments but handle almost all of their money movement needs. The endeavor is to provide the best-in-class consumer and merchant experience in the context of digital payments and develop deep partnerships with the merchants in driving various business priorities. About The Role A person in this role would be responsible for expanding PhonePes payments footprint in the Online Merchants ecosystem. This is an individual contributor role and one would have to own end-to-end accountability for building PhonePes acceptance network across a set of key merchants operating in the country. The PhonePe payments platform facilitates consumer transactions across all major use cases in the online space and there is a big merchant acceptance network which has been created in a very short timeframe. With fast growing business categories in the online space, it is imperative to drive sustainable growth and differentiation and this role would be responsible for accomplishment of this objective. This role would be responsible for managing key partners and growing PhonePe's Online payments. Key Responsibilities 1. Build solid relationships & rapport with the key stakeholders on the merchants side for the identified set of merchants. 2. Develop an understanding of the prospective merchants business environment and prepare merchant specific contextual growth strategies. This would need one to be good with data/ understanding of businesses in the categorys context and basis this one should be able to outline the value which PhonePe can add to their business. 3. Pitch PhonePes latest solutions along with the overall business proposition to the key stakeholders. This would need one to be comfortable with having multiple discussions with CXOs/ Senior Management on the merchants side. 4. Be accountable for all business metrics (both topline & bottomline) of the portfolio along with all key inputs which would drive the business. 5. Be responsible for growth and development initiatives across all merchant segments and for drawing out the consumer and merchant adoption plan and work with various stakeholders to operationalize the plans. 6. Have to understand the various category dynamics and build out a solutions roadmap for the category basis the same. 7. Have a strong product/ solutioning orientation and ability to work with internal product and engineering teams to accomplish this objective. 8. Work out the commercial terms of the partnership with the merchant in cases of new product/ feature/ instrument launches. This would need one to be good with numbers and negotiating capabilities. 9. Work with the PhonePe and Merchant legal teams to finalize the partnership agreements as and when needed. This would need one to understand PhonePe and the Merchants business end-to-end and identify all relevant elements to be covered under the partnership agreement. 10. Work with the Bizfin team and different functional teams on the merchants side to finalize the longer-term business plans and model of engagement between the PhonePe teams and the Merchants teams. 11. Develop a holistic understanding of the overall digital payments landscape in the country/developments/opportunities and help adapt PhonePes go-to-market plans in the enterprise business segment accordingly. 12. P&L Management: Responsible for account's top-line and revenues If you: 1. Have a passion for business development. 2. Experience in handling/ generating revenue for the organization. 3. Want to create an impact in one of the most dynamic business environments. 4. Find meeting new people and forging lasting relationships exciting 5. Are comfortable working with multiple functions and stakeholders-CXOs/Senior Management/Legal Teams/Commercial Teams/Tech Teams on both the Merchants side as well as on PhonePes side 6. Solutioning mindset. Should be able to work with Product & Tech teams seamlessly. 7. The candidate should be comfortable with all aspects of planning, budgeting, tracking and optimization of costs. This is the role for you! Eligibility 1. Minimum 4-5 years of overall experience, 1-2 years of relevant payments and industry experience. 2. A significant part of this experience should be across E-Commerce/ Digital Payments/ Edtech/ BFSI Sectors in the Sales/Business Development/ Account Management/Usage & Retention Domains. 3. Prior experience in payment gateway space would be preferred. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Challenges Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 500 million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.