Home
Jobs

Customer Relationship Executive

2 - 3 years

2 - 5 Lacs

Posted:10 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities:

  • CRM Executives are responsible for managing interactions and relationships with customers.
  • They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value.
  • They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers.
  • They also utilize CRM software to organize and manage customer data.
  • They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty.

Preferred Candidate Profile:

  • A bachelor’s degree in business, marketing, or a related field is advantageous.
  • CRM Executives should have effective communication skills, both written and verbal.
  • They should understand and empathize with customer needs and concern.
  • Quick and effective problem-solving skills are essential.
  • Proficiency in using CRM software and other customer management tools is vital.
  • The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role.
  • Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment.

Perks and Benefits:

  • Competitive salary package.
  • Bonus Scheme.
  • Health insurance.
  • Funding of educational programs.
  • Other benefits can include flexible work schedules, parental leave, or occasional free lunches

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Vtransport
Vtransport

Transportation and Logistics

Transport City

RecommendedJobs for You