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5.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a skilled professional to fill the role of Area Collections Manager - Retail MFB - Collections in Indraprastha Colony, Jaipur. The ideal candidate will have a strong background in collections and retail banking. Roles and Responsibility Manage and oversee the collections process for timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Build and maintain relationships with key stakeholders, including customers and vendors. Job Strong knowledge of collections, retail banking, and financial services. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skills with attention to detail. Experience working with CRM software and other relevant tools. Strong leadership and team management skills with the ability to motivate teams. Educational qualificationAny Graduate or Postgraduate degree. Additional Info The company offers a competitive salary package and opportunities for career growth and development.
Posted 1 month ago
6.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional with 6 to 8 years of experience to join our team as a Manager - Collections in Amravati, Maharashtra. The ideal candidate will have a strong background in collections and recovery, with excellent communication and interpersonal skills. Roles and Responsibility Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control and reduce vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and building relationships with key clients. Represent the organization in front of legal/statutory bodies as required by the legal team. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 6 years of experience in collections and recovery. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and organizational skills are essential. Experience in managing teams and allocating work to field executives is required. Familiarity with auditing and regulatory requirements is necessary.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Kurnool
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Proddatur. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations. Track portfolio buckets and control delinquency, focusing on non-starters and resolving customer discrepancies. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and irregularities, making necessary calls and adjustments. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Collaborate with sales and senior management to accelerate the collection process when necessary. Job Graduate or Master''s degree in any field. Minimum 2 years of experience in collections, preferably in banking or financial services. Possess strong knowledge of auditing, financial services, broking, and financial inclusion. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Additional Info The selected candidate will be responsible for driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships intact.
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Ahmedabad
Work from Office
We are looking for a skilled Area Sales Manager to lead our sales team and drive business growth in Ahmedabad. The ideal candidate will have 5-10 years of experience in sales management, preferably in the banking or financial services industry. Roles and Responsibility Develop and execute sales strategies aligned with overall business objectives to drive portfolio growth. Lead and manage a high-performing sales team, including recruitment, training, coaching, and performance management. Identify cross-sell opportunities and increase wallet share with clients. Analyze client feedback to identify areas for improvement and enhance overall client satisfaction. Monitor and evaluate sales processes and workflows to improve efficiency and effectiveness. Define and analyze performance metrics, prepare sales reports, and assess team success in meeting sales targets. Continuously evaluate and enhance sales processes and workflows to improve efficiency and effectiveness. Ensure achievement of budgetary targets, including Net Interest Income (NII), Fee income, and Portfolio size, quality of Book and internal house-keeping, while continuously seeking opportunities for growth. Identify industries/companies with a positive outlook for growth and understand market changes to align and maintain a high-quality portfolio. Ensure a well-balanced portfolio in the region and regularly monitor the existing portfolio, watching for early warning signs. Ensure effective collection management. Provide strong leadership and direction to the sales and relationship management teams, setting clear sales targets and driving them to achieve and exceed their sales goals. Contribute to the development of sales strategies, product offerings, and market insights based on client feedback and market trends. Provide regular feedback to the team and enable them to overachieve their targets. Keep a regular monitoring on the existing portfolio. Watch for early warning signs. Job Minimum 5 years of experience in sales management, preferably in the banking or financial services industry. Strong knowledge of sales strategy, portfolio management, and compliance. Excellent leadership and team management skills. Ability to analyze client feedback and market trends. Strong communication and interpersonal skills. Any graduate degree is required. Additional Info The company offers a competitive salary and benefits package.
Posted 1 month ago
1.0 - 2.0 years
3 - 6 Lacs
Atrauli
Work from Office
We are looking for a highly skilled and experienced Collection Executive to join our team in Mumbai. The ideal candidate will have 1 to 2 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets for the assigned area and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary customer calls and account adjustments. Ensure compliance with all Audit / NHB / IRB regulations and company policies and procedures. Enlist sales and senior management efforts when necessary to accelerate the collection process. Job GraduateYes. Masters/PostgraduateOptional. Minimum 1 to 2 years of experience in collections. Strong knowledge of banking and financial services is required. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and negotiation skills are essential. Ability to analyze data and make informed decisions. Experience in managing customer relationships and providing excellent customer service.
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Kolkata
Work from Office
We are looking for a highly skilled and experienced Collections Manager to join our team in Kolkata. The ideal candidate will have 6-10 years of experience in collections management, preferably in the banking or financial services industry. Roles and Responsibility Handle collections for assigned areas and achieve targets on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 6 years of experience in collections management. Strong knowledge of auditing, budgeting, and compliance. Excellent communication and interpersonal skills. Ability to build relationships with key clients and monitor defaulting customers. Experience in representing the organization in front of legal/statutory bodies. Strong analytical and problem-solving skills.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in the Banking / Financial Services / Broking industry. The ideal candidate will have 2-7 years of experience. Roles and Responsibility Handle collections for assigned areas and achieve targets on various parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in a related field. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in handling collections and achieving targets. Knowledge of auditing and regulatory requirements. Familiarity with legal and statutory bodies. Ability to build relationships with key clients. Strong understanding of customer satisfaction and service delivery.
Posted 1 month ago
3.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team in Guwahati. The ideal candidate will have 3 to 8 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility Achieve collection targets while ensuring adherence to SOPs and legal norms. Handle area collections, resolve customer issues within specified TAT, and build relationships with key clients. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters and monitoring defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level review of high-ticket accounts. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Job Post Graduate or Graduate in any discipline. Minimum 3 years of experience in collections. Strong knowledge of auditing, budgeting, and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in consumer durables and two-wheeler flows is preferred. Additional Info The selected candidate will be required to work at our office located at Royal Arcade, JM, Guwahati.
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
Panki
Work from Office
We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Panki, Jarhi Chowk, and JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of collections management principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working in a similar role within the banking or financial services industry is preferred.
Posted 1 month ago
2.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly motivated and experienced Collections Executive to join our team in Rajahmundry. The ideal candidate will have 2 to 7 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers based on their current financial situation and debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and providing efficient customer service regarding collection issues. Review account adjustments, resolve client discrepancies, and short payments, ensuring timely updates in customer account details. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments. Ensure compliance with all Audit/Regulatory bodies and company policies and procedures. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Proficient in MS Office and other relevant software applications. Additional Info The selected candidate will be responsible for identifying defaulting accounts and investigating reasons for default while continuing to maintain a healthy relationship with the customer.
Posted 1 month ago
6.0 - 11.0 years
6 - 10 Lacs
Kolkata
Work from Office
We are looking for a highly motivated and experienced professional to join our team as an Area Manager - NPA & Write off Recovery in Kolkata. The ideal candidate will have 6-11 years of experience in the banking or financial services industry. Roles and Responsibility Achieve assigned recovery budgets by timely and effectively complying with process guidelines. Maximize recovery from assigned written-off portfolio through closures, settlements, and disposal of collateral. Ensure timely initiation and execution of legal tools such as warrants execution under Section 138/Section 25 and Sarfaesi. Coordinate with the Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders. Support and facilitate property disposal in coordination with the Disposal team. Manage trail/feedback in M collect and delinquency files. Take steps to ensure collection of receipts (digital modes) and depositing customer payments in respective accounts within timelines. Timely liquidate possessed properties; build investors'' networks and utilize digital platforms for smooth and profitable disposal transactions. Collaborate with business functionaries to resolve written-off accounts and focus on extracting maximum resolution from employees and vendors. Ensure all in-house officers/agencies perform as per defined SLA while reducing vendor costs. Utilize data analytics to formulate strategies on treating assigned portfolios. Job Graduate degree. Minimum 6 years of experience in the banking or financial services industry. Strong knowledge of banking operations, including collections, recovery, and legal aspects. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and building relationships with stakeholders. TitleArea Manager - NPA & Write off Recovery. QualificationGraduate. Ref6587411.
Posted 1 month ago
1.0 - 2.0 years
3 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Officer Collection to join our team in Deoli, Chhatri Chauraha. The ideal candidate will have 1 to 2 years of experience in the field. Roles and Responsibility Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, resolve client discrepancies, and address short payments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about their debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Investigate defaulting accounts and identify reasons for default while maintaining relationships with customers. Enlist sales and senior management efforts when necessary to accelerate the collection process, including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support as needed. Ensure compliance with all Audit / NHB / IRB regulations and company policies and procedures. Job GraduateYes. Masters/PostgraduateOptional. Minimum 1 to 2 years of experience in collections or a related field. Strong knowledge of banking and financial services is required. Excellent communication and customer service skills are essential. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills are necessary. Experience in handling customer complaints and resolving issues efficiently is preferred. For more information, please contact us at 6587565.
Posted 1 month ago
6.0 - 9.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Salem, Brindavan Road. The ideal candidate will have 6-9 years of experience. Roles and Responsibility Manage and oversee the collections process for housing loans. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer issues and enhance customer satisfaction. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with loan defaults and develop plans to minimize losses. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication, negotiation, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and reporting skills with attention to detail. Experience with collections software and systems is an advantage. Ability to lead and motivate a team to achieve business objectives.
Posted 1 month ago
6.0 - 9.0 years
16 - 20 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to lead our collections team in Mumbai. The ideal candidate will have 6-9 years of experience in the banking or financial services industry, with a strong background in collections strategy, team leadership, and risk management. Roles and Responsibility Develop and implement data-driven strategies to maximize recoveries, reduce delinquencies, and enhance collections efficiency. Lead, motivate, and mentor the collections team to meet performance targets and drive continuous improvement. Monitor risks and ensure adherence to regulatory standards while mitigating potential issues in the collections process. Leverage data analytics to track performance, identify trends, and report key metrics to senior management. Collaborate with credit, operations, and risk teams to align collections strategy with business goals. Continuously refine collections processes, implementing automation and best practices to boost efficiency and performance. Job Strong knowledge of collections strategy, team leadership, and risk management. Experience with data analytics, MIS reporting, and process improvement. Ability to work closely with cross-functional teams and external agencies. Excellent communication, leadership, and problem-solving skills. Strong understanding of regulatory standards and compliance requirements. Ability to analyze complex data sets and provide insights to inform business decisions. Additional Info The company offers a dynamic and supportive work environment, with opportunities for growth and development.
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
Gorakhpur
Work from Office
We are looking for a skilled Regional Debt Manager to join our team at TATA CAPITAL LIMITED, located in Gorakhpur. The ideal candidate will have 2 to 7 years of experience and a strong background in retail MFB collections. Roles and Responsibility Manage and oversee the debt collection process for timely payments. Develop and implement strategies to reduce delinquencies and improve cash flow. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze market trends and competitor activity to identify growth opportunities. Build and maintain relationships with key stakeholders, including customers, vendors, and internal teams. Monitor and report on key performance indicators to senior management. Job Strong knowledge of banking and financial services, particularly in retail MFB collections. Excellent communication and interpersonal skills to build strong relationships. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and negotiation skills to resolve complex issues. Experience working in a fast-paced environment with multiple priorities and deadlines. Proficiency in MS Office and other relevant software applications.
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections - Housing - Collections in Madurai. The ideal candidate will have 6-10 years of experience. Roles and Responsibility Manage and oversee the collections process for housing loans. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer issues and enhance customer satisfaction. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with loan defaults and develop plans to minimize losses. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking operations, financial services, and broking. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections processes and procedures. Familiarity with housing loan products and services. A graduate or postgraduate degree is required. Additional Info The selected candidate will be working at Sajai Mall - JM, Madurai.
Posted 1 month ago
2.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly motivated and experienced Collections Executive to join our team in Eluru. The ideal candidate will have 2 to 7 years of experience in collections, preferably in retail finance. Roles and Responsibility Drive the collection process of receivables across multiple sources to reduce outstanding amounts and average number of days. Negotiate payment schedules with customers based on their current financial situation while satisfying debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and reviewing account adjustments. Provide efficient customer service regarding collection issues, process refunds, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all audit/regulatory bodies and company policies and procedures. Job Graduate degree required. Minimum 2 years of experience in collections, preferably in retail finance. Possess strong knowledge of collections, auditing, and regulatory compliance. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary. Experience in using RMS and other relevant software applications is preferred.
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Jagtial
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Jalandhar. The ideal candidate will have 3 to 8 years of experience in collections, preferably in the housing sector. Roles and Responsibility Manage and oversee the collection process for timely debt recovery. Develop and implement effective strategies to minimize delinquencies and improve cash flow. Build strong relationships with clients and stakeholders to resolve issues promptly. Conduct field visits to monitor and assess client situations. Collaborate with internal teams to identify and address potential risks. Analyze data to provide insights for improving collection efficiency. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Ability to meet targets and deadlines in a fast-paced environment. Educational qualificationsAny Graduate or Postgraduate degree. For more information, please contact us at 6587503.
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Khair
Work from Office
We are looking for a skilled professional to fill the role of Area Collections Manager in Amroha, Khair, and JM. The ideal candidate will have 2 to 7 years of experience in collections management. Roles and Responsibility Manage and oversee the collection process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to identify areas for improvement. Ensure compliance with regulatory requirements and industry standards. Build and maintain relationships with key stakeholders, including customers and external partners. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and systems. Strong leadership and team management skills. A graduate or postgraduate degree is required. Additional Info The company name is TATA CAPITAL LIMITED, and the industry is Banking / Financial Services / Broking.
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
Kamareddy
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Hyderabad. The ideal candidate will have 1 to 6 years of experience in collections, customer service, or a related field. Roles and Responsibility Negotiate payment schedules with customers to suit their financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining healthy relationships with customers. Job Graduate or Master''s degree in any discipline. Minimum 1 year of experience in collections, customer service, or a related field. Possess strong communication and negotiation skills. Demonstrate the ability to work in a fast-paced environment and meet deadlines. Exhibit excellent customer service skills and attention to detail. Be familiar with auditing and regulatory requirements. About Company TATA CAPITAL LIMITED is a leading player in the banking and financial services industry, committed to providing exceptional customer experiences and driving business growth.
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Noida
Work from Office
We are looking for a highly skilled and experienced Collection Manager to join our team at TATA CAPITAL LIMITED in Noida - Sector 62. The ideal candidate will have a strong background in collections management with 6-10 years of experience. Roles and Responsibility Manage and oversee the collection process to ensure timely debt recovery. Develop and implement effective strategies to improve collection efficiency. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collection process. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of banking and financial services operations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of collection professionals.
Posted 1 month ago
1.0 - 3.0 years
3 - 7 Lacs
Jaipur
Work from Office
We are looking for a highly motivated and experienced Collections Executive to join our team in Jaipur. The ideal candidate will have 1-3 years of experience driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days while maintaining client partnerships. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation and satisfy debt obligations. Track portfolio for specific buckets and control delinquency, focusing on non-starters and resolving customer discrepancies. Provide efficient customer service regarding collection issues, process refunds, review account adjustments, and resolve client discrepancies. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary calls and account adjustments. Ensure customer files are updated, recording contact times and dates, and noting information received about debt. Coordinate with the agency''s tracing team to trace defaulters and assets, suggesting remedial actions. Job Graduate degree required. Minimum 1 year of experience in collections or a related field. Possess strong knowledge of auditing, compliance, and regulatory bodies. Demonstrate excellent communication and negotiation skills. Ability to work effectively in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are necessary. Experience in retail MFB collections is preferred. Additional Info The company offers a dynamic and supportive work environment, with opportunities for professional growth and development.
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Area Sales Manager to lead our sales team in driving business growth. The ideal candidate will have a strong background in sales management, client relationship building, and achieving revenue targets. This position is based in Pune. Roles and Responsibility Lead and manage a high-performing sales team, including recruitment, training, coaching, and performance management. Identify and nurture talent, build cross-functional competency in the team, and groom future leaders. Develop and execute regional sales strategies aligned with overall business objectives to drive portfolio growth. Provide strong leadership and direction to sales and relationship management teams, setting clear sales targets. Analyze client feedback to identify areas for improvement and enhance overall client satisfaction. Ensure effective collection management and maintain high-quality portfolio. Define and analyze performance metrics, prepare sales reports, and assess team success in meeting sales targets. Continuously evaluate and enhance sales processes and workflows to improve efficiency and effectiveness. Monitor existing portfolio regularly, watch for early warning signs, and ensure a well-balanced portfolio in the region. Identify industries/companies of positive outlook for growth, understand market changes to align and maintain high-quality portfolio, and keep a regular monitoring on the existing portfolio. Ensure achievement of budgetary targets, including Net Interest Income (NII), Fee income, and Portfolio size, quality of Book while continuously seeking opportunities for growth. Ensure strict compliance with all regulatory and company policies and procedures. Job Graduate/Post graduate in any discipline. Minimum 5 years of experience in sales management or a related field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to analyze market trends and develop effective sales strategies. Strong problem-solving and decision-making skills. Experience in managing large corporate clients and driving revenue growth. Skills in succession planning, training, and performance evaluations. Ability to work in a fast-paced environment and meet sales targets. Strong understanding of financial services industry and sales principles. Experience in identifying cross-sell opportunities and increasing wallet share with clients. Ability to collaborate with cross-functional teams and drive corporate tie-ups and lead generation activities. Strong knowledge of sales strategy, product offerings, and market insights based on client feedback and market trends. Ability to define and analyze performance metrics, prepare sales reports, and assess team success in meeting sales goals. Continuous evaluation and enhancement of sales processes and workflows to improve efficiency and effectiveness. Regular monitoring of existing portfolio, identification of early warning signs, and maintenance of a well-balanced portfolio in the region. Identification of industries/companies of positive outlook for growth, understanding market changes to align and maintain high-quality portfolio. Keep a regular monitoring on the existing portfolio. Ensure effective collection management. Business targets and budget managementEnsure achievement of budgetary targets, including Net Interest Income (NII), Fee income, and Portfolio size, quality of Book while continuously seeking opportunities for growth. ComplianceEnsure strict compliance with all regulatory and company policies and procedures. Additional Info The role involves leading efforts to acquire new clients in the region, identifying prospects, and converting them into valuable business relationships.
Posted 1 month ago
2.0 - 7.0 years
4 - 7 Lacs
Malappuram
Work from Office
We are looking for a highly motivated and experienced Collection Officer to join our team in Amalapuram, Konkapalli, J Grades. The ideal candidate will have 2 to 7 years of experience in collections, financial services, or a related field. Roles and Responsibility Negotiate payment schedules with customers to suit their current financial situation while satisfying the debt. Track portfolio for specific buckets and control delinquency, focusing on non-starters. Provide efficient customer service regarding collection issues, process refunds, and review account adjustments. Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities. Ensure compliance with all Audit/NHB/IRB regulations and company policies. Identify defaulting accounts and investigate reasons for default while maintaining a healthy relationship with customers. Job Graduate or Master''s degree in any discipline. Minimum 2 years of experience in collections, financial services, or a related field. Possess strong knowledge of banking operations, financial services, and broking. Demonstrate excellent communication and negotiation skills. Ability to work in a fast-paced environment and meet deadlines is essential. Strong analytical and problem-solving skills are required. Additional Info The selected candidate will be responsible for driving the collection process of receivables across multiple sources, reducing total outstanding and associated average number of days, while continuing to make efforts to keep client partnerships intact.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in Suratgarh, responsible for managing collections and achieving targets. The ideal candidate will have 2 to 7 years of experience in the field. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within assigned budgets and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in collections or a related field. Possess strong knowledge of banking and financial services. Demonstrate excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Exhibit strong analytical and problem-solving skills. Be familiar with auditing and regulatory requirements. Experience in handling customer complaints and resolving issues efficiently. Strong leadership and team management skills.
Posted 1 month ago
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