Customer Support Executive

0 - 5 years

0 - 3 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title: Collection Executive

Process Name: CRED

Salary Bracket:

Freshers: 19,000 to 23,000 CTC

Experienced Candidates from Non-Collection Background: 23,000 to 25,000 CTC

Note: PF deduction is mandatory only if PF is already being deducted in any previous/current organization.

Experienced Candidates from Collection Background: 24,000 to 27,000 CTC

Desired Candidate Profile:

Self-motivated, highly focused, and detail-oriented.

High level of English language skills, both verbal and written.

Fluent communication skills in English are a must.

Confident with strong convincing power.

Collections/Recovery background preferred; freshers with good communication skills can also apply.

Responsibilities:

Handle collection calls to customers.

Remind delinquent customers of repayments.

Ensure effective follow-up with customers to meet daily, weekly, and monthly targets.

Maintain accurate records of customer interactions and transactions.

Resolve customer issues and complaints regarding payments.

Key Skills:

Excellent communication and interpersonal skills.

Strong negotiation and persuasion skills.

Ability to handle high-pressure situations.

Good organizational and multitasking abilities.

Proficiency in using CRM systems and other relevant software.

Education:

Minimum 12th Pass

Contact to apply :-

HR Aqsa :- 7710063234

HR Aarzoo :- 9311041252

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