Qui nous sommes
Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés.
Un rôle
Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.
Responsibilities
- Manage and monitor Office365 health and services.
- Troubleshoot mail flow and resolve issues with user access to cloud services.
- Handling OWA, ActiveSync related issues
- Maintain on-boarding and off-boarding processes
- Assign Office365 licenses, set permissions, troubleshoot issues
- Assist with administering MS Teams
- Assist with administering SharePoint Online
- Manage Intune (deployment, configuration profile & compliance profile, monitoring)
- Manage different exchange versions of Office365
- Good understanding on Active Directory (On-Prem) and AZURE as well.
- Manage Office 365 services in hybrid infrastructure
- Knowledge on On-Prem to cloud migration
- Supporting OneDrive issues
- Provide day to day on-call administration support in a O365 environment along with supporting assigned systems and installing applications.
Your future at KyndrylEvery position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Qui vous êtes
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical And Professional Expertise
- Minimum 3-4 years of experience in Office 365
- PowerShell scripting
- Working knowledge of Office365 Teams
- Working knowledge of Office365 Security and Compliance Centre
- Working knowledge of SPAM and threat prevention solutions
- Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, SharePoint Online, Outlook etc.)
- Troubleshooting, Solving and following up of Level 1 and 2 incidents
- Endpoints management through Intune or other Mobile Device Management solution
- Operational Security, Maintenance and Governance
- Troubleshoot various Office 365 issues including connectivity and mobility
- Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
- Expert in Windows Active Directory, Office365, and PowerShell.
- Knowledge on On-Prem to cloud migration
- Experience with Power shell commands, DAG and clusters
- Ability to fix with logs and event viewer Validated knowledge in managing DAG replication network and resolve Exchange server database
Preferred Technical And Professional Experience
- Bachelor's degree in IT/Computer Operations preferred; or equivalent from college or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience.
- Must have industry certifications (or years of experience)
- Experience administering O365 Exchange Online, Teams, OneDrive, CA Policies, MFA,
- Azure Active Directory and SharePoint environment
Être soi-même
La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl.
Ce que à quoi vous pouvez vous attendre
Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous.
Faites-vous recommander!
Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.
