Cold Calling Specialist

About ProArch:

Cold Calling Specialist

Key Responsibilities:

• Make outbound calls to prospective customers to introduce products/services
• Clearly explain product features, benefits, and pricing to potential clients
• Handle basic customer queries and objections professionally
• Generate leads and schedule appointments for the sales team
• Update customer details and call outcomes in the CRM system
• Meet or exceed assigned call and lead-generation targets
• Collaborate with the sales and marketing teams on campaigns and follow-ups
  

Requirements

• High school diploma; additional qualifications in sales or marketing are an advantage
• 0-2 years of experience in tele sales, call center, or customer-facing roles
• Strong verbal communication and interpersonal skills
• Basic knowledge of sales principles and CRM tools
• Goal-oriented with a proactive and positive attitude
  

Life @ ProArch

• At ProArch, we believe our people are the key to our success. That's why we foster an environment where every employee—known proudly as a ProArchian—can grow, thrive, and make a meaningful impact
• We empower employees to develop at their own pace through Career Pathways, a clear and supportive guide to professional progression.
• Our culture is one of positivity, inclusivity, and respect. Titles don't define how we treat each other—every ProArchian is valued equally, and collaboration across roles and teams is the norm
• We understand that great work starts with balance. That's why we prioritize work-life harmony, offering flexible work schedules and encouraging time for what matters most
• Beyond the workplace, ProArchians actively give back—organizing volunteer efforts and charitable initiatives that empower the communities we call home
• And because we know that extraordinary efforts deserve recognition, we celebrate those who go above and beyond with appreciation programs
• At ProArch, we're not just using technology to transform businesses—we're using it to create a better experience for our people, our clients, and our communities
  

Competencies:

• Excellent Communication
• Analytical Skills
• Negotiation Skills
• Problem Solving Skills
• Client Engagement
• Relationship Building