Customer Success & Sales Specialist – Enterprise IT Software Experience: 3–5 Years (enterprise software sales) Employment Type: Full-Time Role Summary We are looking for a proactive and results-driven Customer Success & Sales Specialist to manage enterprise-level IT software clients, ensuring high satisfaction and driving revenue growth. This role is responsible for end-to-end client lifecycle management — from on-boarding and retention to up-selling, renewals, and account expansion. Key Responsibilities 1. Sales & Revenue Growth Generate and qualify new leads through a combination of inbound and outbound strategies, nurturing relationships with potential clients to convert them into long-term business opportunities. Identify and engage potential clients through targeted prospecting efforts, manage the lead pipeline, and nurture prospects through personalized communication to accelerate sales conversion. Prospect and research potential leads within targeted verticals, effectively nurturing relationships through consistent follow-ups, relevant content, and value-driven conversations to drive engagement and sales. Execute prospecting strategies to identify and engage potential customers, managing and nurturing leads to build strong relationships and increase the likelihood of successful conversions. Identified client pain points through detailed consultations, offering tailored solutions Own revenue targets across assigned accounts – drive up-sells, cross-sells, and license expansion. 2. Commercial Negotiation & Closure Manage proposal submissions, pricing negotiations, and final deal closure. Support RFPs/RFIs and proposal building in collaboration with the technical and Pre-sales/Mktg, team. Ensure accurate CRM reporting, deal pipeline tracking, and revenue forecasting. 3.Customer Success & Engagement Own client on boarding, implementation planning, and smooth deployment of IT software solutions. Build and maintain strong relationships with key enterprise stakeholders (decision-makers and end users). Conduct regular check-ins, training sessions, and performance reviews to ensure value realization. Track product usage, satisfaction metrics, and drive engagement strategies. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. 3+ years of combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solutions selling mindset. Excellent communication and presentation skills; ability to engage C-suite leaders. Preferred Attributes Experience in handling clients from manufacturing, service sectors & OEMs specifically Multilingual proficiency (English, Hindi & Tamil) is an advantage. Show more Show less

Job Title: Junior UI/UX Designer Experience: 2 to 3 Years CTC: ₹30,000 to ₹35,000 per month About the Role: We are looking for a passionate and creative UI/UX Designer with 2–3 years of hands-on experience to join our design team. As a junior team member, you will collaborate with cross-functional teams to create intuitive, user-centric designs for web and mobile applications. You will play a key role in improving user experiences and delivering aesthetically appealing interfaces. Key Responsibilities: Collaborate with developers, and senior designers to understand project requirements and user needs. Create wireframes, mockups, user flows, and prototypes for web and mobile applications. Design high-quality UI components that follow modern design principles and brand guidelines. Conduct basic user research and usability testing to refine designs. Contribute to and maintain design systems and style guides. Work closely with developers to ensure accurate implementation of designs. Stay updated with the latest UI/UX trends, tools, and techniques. Required Skills: 2 to 3 years of experience in UI/UX design. Proficiency in design tools such as Figma , Adobe XD , Sketch , or Adobe Creative Suite . Basic understanding of HTML, CSS, and responsive design principles. Strong portfolio showcasing real-time project experience and design thinking. Good communication and collaboration skills. Ability to work independently and within a team environment. Good to Have: Exposure to front-end development environments or tools. Understanding of accessibility standards and cross-platform design. What We Offer: A creative and collaborative work environment. Opportunity to work on exciting and challenging projects. Learning and growth opportunities with mentorship from senior designers. Exposure to end-to-end product design lifecycle. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Junior UI/UX Designer Experience: 2 to 3 Years CTC: ₹30,000 to ₹35,000 per month About the Role: We are looking for a passionate and creative UI/UX Designer with 2–3 years of hands-on experience to join our design team. As a junior team member, you will collaborate with cross-functional teams to create intuitive, user-centric designs for web and mobile applications. You will play a key role in improving user experiences and delivering aesthetically appealing interfaces. Key Responsibilities: Collaborate with developers, and senior designers to understand project requirements and user needs. Create wireframes, mockups, user flows, and prototypes for web and mobile applications. Design high-quality UI components that follow modern design principles and brand guidelines. Conduct basic user research and usability testing to refine designs. Contribute to and maintain design systems and style guides. Work closely with developers to ensure accurate implementation of designs. Stay updated with the latest UI/UX trends, tools, and techniques. Required Skills: 2 to 3 years of experience in UI/UX design. Proficiency in design tools such as Figma , Adobe XD , Sketch , or Adobe Creative Suite . Basic understanding of HTML, CSS, and responsive design principles. Strong portfolio showcasing real-time project experience and design thinking. Good communication and collaboration skills. Ability to work independently and within a team environment. Good to Have: Exposure to front-end development environments or tools. Understanding of accessibility standards and cross-platform design. What We Offer: A creative and collaborative work environment. Opportunity to work on exciting and challenging projects. Learning and growth opportunities with mentorship from senior designers. Exposure to end-to-end product design lifecycle. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Customer Success & Sales Specialist – Enterprise IT Software Experience: 2–4 Years (enterprise software sales or customer success) Employment Type: Full-Time Role Summary We are looking for a proactive and results-driven Customer Success & Sales Specialist to manage enterprise-level IT software clients, ensuring high satisfaction and driving revenue growth. This hybrid role is responsible for end-to-end client lifecycle management — from on-boarding and retention to up-selling, renewals, and account expansion. You will act as a trusted advisor to C-level stakeholders, owning both the relationship and commercial outcomes. Key Responsibilities1. Customer Success & Engagement Own client on-boarding, implementation planning, and smooth deployment of IT software solutions. Build and maintain strong relationships with key enterprise stakeholders (decision-makers and end users). Conduct regular check-ins, training sessions, and performance reviews to ensure value realization. Track product usage, satisfaction metrics, and drive engagement strategies. 2. Sales, Revenue & Account Growth Own revenue targets across assigned accounts – drive upsells, cross-sells, and license expansion. Lead the entire renewal process , ensuring timely contract closures with strong value positioning. Collaborate with pre-sales and product teams to develop tailored pitches and solution presentations. Identify whitespace opportunities and pitch new modules/features based on client maturity and need. 3. Commercial Negotiation & Closure Manage proposal submissions, pricing negotiations, procurement coordination, and final deal closure. Support RFPs/RFIs and proposal building in collaboration with the technical and presales team. Ensure accurate CRM reporting, deal pipeline tracking, and revenue forecasting. 4. Internal Collaboration & Feedback Loop Work closely with Product, Delivery, and Support teams to escalate issues and align on client expectations. Serve as the voice of the customer, sharing actionable feedback to enhance product roadmap. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. 2+ years of combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solution selling mindset. Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. Excellent communication and presentation skills; ability to engage C-suite leaders. Show more Show less

Job Title: Inside Sales Executive Location: Work from Office Markets: PAN India & International Job Type: Full-Time Experience Required: 2–3 Years Salary (CTC): ₹30,000 – ₹35,000 per month Industry: IT / SaaS / Technology / B2B Sales Job Summary: We are seeking a highly driven and articulate Inside Sales Executive to join our growing team. This role is based in-office and involves handling domestic (PAN India) and international markets . The ideal candidate will have 2–3 years of experience in B2B inside sales , lead generation, and client engagement in a tech or service-based environment. Key Responsibilities: Lead Generation & Qualification Identify potential clients across domestic and international markets using tools like LinkedIn, email campaigns, and cold calling. Qualify leads and schedule meetings/demos for the sales or pre-sales teams. Client Communication Initiate and maintain professional relationships via email, phone, and video calls. Follow up on inquiries and nurture leads through the sales funnel. Sales Support & Closure Assistance Share marketing collateral, pricing, and product information with prospects. Coordinate with senior sales managers to support closure of deals. CRM Management Maintain accurate records of client interactions and lead status in CRM systems. Generate daily/weekly sales reports and updates for internal review. Market Research Keep abreast of trends, competitors, and potential business opportunities across different geographies. Key Requirements: Bachelor’s degree in Business, Marketing, or related field. 2–3 years of experience in inside sales, preferably in B2B or international sales. Excellent spoken and written English communication skills. Familiarity with CRMs like Zoho, HubSpot, or Salesforce. Proficiency in MS Office and digital communication tools (Zoom, Teams, etc.). Strong interpersonal, negotiation, and problem-solving skills. Ability to work in a fast-paced, target-oriented environment. Compensation & Benefits: Salary: ₹30,000 – ₹35,000 CTC (based on experience). Incentive-based earnings based on lead conversion and performance. Exposure to international client handling and professional growth. Training and learning support. Show more Show less

Job Title : Automation QA Engineer – Selenium & Katalon Experience : 2 to 3 years Employment Type : Full-time About the Role We are looking for a skilled and detail-oriented Automation QA Engineer with hands-on experience in Selenium and ideally Katalon Studio to join our product development QA team. The ideal candidate will be responsible for ensuring high product quality through automated testing frameworks, test scripts, and QA process improvements across web and mobile applications. Key Responsibilities Design, develop, and maintain robust, scalable automation test scripts using Selenium WebDriver . Preferably use Katalon Studio to design modular, data-driven test cases. Perform regression, functional, integration, and performance testing for product releases. Develop and manage test frameworks and tools to automate test execution and reporting. Work closely with developers, product owners, and other QA engineers to understand requirements and develop test plans. Identify test coverage gaps and ensure end-to-end automation coverage. Debug test failures, isolate bugs, and report defects with reproducible steps. Participate in Agile/Scrum processes including sprint planning, standups, and retrospectives. Provide timely feedback on product quality, performance, and usability issues. Required Skills & Qualifications Bachelor's degree in Computer Science, Engineering, or related field. 2+ years of experience in automation testing with Selenium WebDriver . Experience working with Katalon Studio is a strong plus . Hands-on experience with test automation frameworks like TestNG, JUnit, Cucumber, etc. Proficiency in one or more scripting/programming languages (Java, Groovy, Python, etc.). Solid understanding of QA methodologies, life cycle, and processes. Experience with REST API testing (using Postman, SoapUI, or Katalon API testing). Familiarity with CI/CD tools such as Jenkins, GitLab CI, or similar. Strong analytical and problem-solving skills with keen attention to detail. Excellent communication skills and ability to collaborate in a cross-functional team environment. Nice to Have Knowledge of mobile automation tools like Appium. Experience with performance/load testing tools like JMeter or Gatling. Exposure to cloud-based test environments (e.g., BrowserStack, Sauce Labs). ISTQB certification or similar QA credentials. Benefits Work with cutting-edge technology on enterprise-grade products. Flexible working hours Career growth and skill development support. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Title Customer Success & Sales Specialist – Enterprise IT Software Experience : 2–4 Years Employment Type : Full-Time Industry : IT Services and IT Consulting Role Summary We are seeking a proactive and results-oriented Customer Success & Sales Specialist to manage enterprise IT software clients across their lifecycle—from onboarding and implementation to upselling and renewal. This hybrid role combines elements of Customer Success , Enterprise Sales , and Account Management , with ownership of both relationship and commercial outcomes. You’ll work closely with C-level executives , IT leaders, and cross-functional internal teams to ensure client satisfaction, drive revenue growth, and deliver measurable business value through our software solutions. Key Responsibilities 1. Customer Success & Engagement Lead end-to-end onboarding and implementation planning for enterprise IT software deployments. Build and maintain strong, trust-based relationships with key stakeholders and decision-makers. Conduct regular check-ins, product usage reviews, training sessions, and QBRs (Quarterly Business Reviews). Drive customer engagement and adoption strategies, ensuring clients realize product value. Monitor and act on usage metrics, NPS scores, and feedback. 2. Sales, Revenue & Account Growth Own and exceed revenue goals across assigned accounts through upsells, cross-sells, and expansions. Lead contract renewals with a value-focused and consultative approach. Work with pre-sales and product teams to deliver personalized presentations and demos. Identify and convert whitespace opportunities within accounts by understanding client business evolution. 3. Commercial Negotiation & Closure Prepare proposals, conduct pricing discussions, and negotiate contracts with enterprise clients. Manage end-to-end deal closure in alignment with internal finance and legal teams. Support the RFP/RFI process with tailored, client-specific responses. Ensure accurate forecasting, pipeline health, and CRM hygiene. 4. Internal Collaboration & Feedback Loop · Collaborate with Product, Delivery, Support, and Engineering teams to resolve issues and align on expectations. · Act as the voice of the customer internally—contribute insights to the product roadmap and go-to-market strategies. · Share feedback to improve onboarding flows, support processes, and customer engagement best practices. 5.Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Business, or related fields. MBA is a plus. 2+ years of combined experience in Customer Success , Enterprise Sales , or Solution Consulting for B2B software. Proven experience managing end-to-end sales cycles and renewals for enterprise clients. Familiarity with SaaS platforms , enterprise IT systems (ERP, CRM, SCM, etc.), and cloud architecture. Strong commercial acumen, negotiation skills, and solution selling mindset. Proficient in CRM tools (e.g., Salesforce, Zoho CRM) and sales enablement platforms. Excellent communication and presentation skills; ability to engage C-suite leaders. What We Offer Competitive salary and performance-based incentives. Opportunity to work with enterprise clients and modern technology stacks. Exposure to global markets, strategic projects, and leadership development. A collaborative work environment with focus on growth, innovation, and continuous learning. Show more Show less