Cluster Manager - Retail

Equitas Small Finance Bank

6 - 11 years

1 - 5 Lacs

ajmer bikaner jodhpur

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Skills Required

sales cluster management branch operations bfsi retail operations business development management reporting retail business growth retail management operations business communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 6 to 12 years of experience to join our team as a Cluster Manager - Retail in the BFSI industry. The ideal candidate will have a strong background in managing retail operations and leading teams.

Roles and Responsibility

Manage and oversee daily retail branch operations to ensure efficient service delivery.
Lead and motivate a team of sales professionals to achieve business targets and growth.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Monitor and control expenses to maintain profitability and minimize losses.
Foster strong relationships with customers, colleagues, and stakeholders to drive business success.
Analyze market trends and competitor activity to identify opportunities and threats.

Job Requirements

Proven experience in retail management within the BFSI industry.
Strong leadership and communication skills to inspire and manage high-performing teams.
Excellent problem-solving and decision-making abilities to drive business growth.
Ability to work in a fast-paced environment and adapt to changing circumstances.
Strong analytical and reporting skills to measure performance and inform business decisions.
Experience in managing budgets and controlling expenses to achieve financial goals.

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