Posted:2 weeks ago|
Platform:
Work from Office
Full Time
We are looking for a skilled professional with 10-15 years of experience to join our team as a Cluster Manager - Retail in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee daily operations of retail branches to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate a team of sales professionals to achieve business objectives. Build and maintain relationships with key stakeholders, including customers, partners, and regulatory bodies. Monitor and control expenses to ensure cost-effectiveness and adherence to budget. Identify and mitigate risks associated with retail branch operations. Job Requirements Proven experience in managing retail teams and driving business growth. Strong knowledge of banking products and services, particularly in small finance banks. Excellent leadership, communication, and interpersonal skills. Ability to analyze market trends and develop strategic plans. Strong problem-solving and decision-making skills. Experience in managing budgets and controlling expenses.
Equitas Small Finance Bank
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