Cluster Manager - Payments - Retail EMI Card/Senior Cluster Manager - Payments - Retail EMI Card

Location Name: Delhi - Pitampura Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Cross Sell Develop, launch and drive cross sell initiatives for sustainable profitability of the business Responsible to drive business numbers from cross sell in line with business targets Engagement with SPOCs and Key stakeholders of Cross Sell product partners (Insurance, asset care, wallet protect) to New Capability Development Engagement with other businesses to assess best practices across product/process action streams Identify product & process initiatives for driving numbers’ and productivity Leverage COE for ideation and drafting capabilities suitable for business requirements Product management Ownership of strategy and business update presentations of Monthly financials review and other important publications to Senior Management Team Engagement with business stream owners and function stakeholders for Front End cost management, Operations Cost management & Collections metrics’ improvement Sales Governance Design & implement productivity improvement initiatives for Sales and Distribution Management team Monitor and assess Sales Governance indicators in line with business expectations; expectation is to infer and suggest requisite course correction measures for process fallouts Manage Business RCA of Customer complaints and drive course correction measures Required Qualifications And Experience Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Strong bias for action & driving results in a high performance environment. Should have excellent communication skills along with strong presentation and data analytics skills. Excellent Interpersonal Skills. Exceptionally high motivation levels and needs to be a self-starter. Strong analytical skills. High level of proficiency in MS Office (PowerPoint and Excel). Show more Show less