Clinic Manager

Job Description – Clinic Manager

Dermacheck Skin Clinic – Kochi

Position: Clinic Manager, Openings- 2 (immediate), Kochi -01, Angamaly-01

Employment Contract: 1-year (Renewable based on performance)

Compensation: ₹360,000 – ₹6,00,000 per annum (based on current CTC & experience)

About Dermacheck Skin Clinic

Dermacheck is a fast-growing dermatology and aesthetic care clinic known for its advanced treatment portfolio, patient-centric approach, and operational excellence. We are expanding our management team to strengthen business operations at our Kochi and Angamaly centres.

We are seeking experienced, proactive, and business-driven Clinic Managers to oversee the complete operations of our clinics. The ideal candidate must have a minimum of 3 years of experience in a similar role preferably in dermatology/aesthetic/skin clinic industry.

1. Operations & Administration

• Oversee end-to-end daily clinic operations ensuring smooth functioning and high service quality
• Manage appointment scheduling, patient flow, waiting time, and overall customer experience
• Ensure compliance with clinic SOPs, safety standards, and regulatory requirements
• Coordinate offers, promotions and local marketing.

2. Business & Revenue Management

• Drive monthly revenue targets through operational efficiency and service quality
• Monitor performance metrics, manage budgets, and control costs
• Implement business growth strategies, promotional plans, and service upselling initiatives

3. Team Leadership & HR Support

• Supervise front-desk staff, nursing staff, and support personnel.
• Manage staff rosters, leave planning, onboarding, and basic performance evaluations.
• Manage staff rosters, leave planning, onboarding, and basic performance evaluations.
• Recruitment of clinic staffs based on requirements.
• Conduct regular training to enhance customer service and operational excellence.

4. Patient Relationship Management

• top-tier patient care, grievance handling, and service recovery
• Maintain communication with clients for follow-ups, feedback, and retention activities

5. Vendor & Inventory Management.

• Oversee procurement, vendor coordination, and stock management
• Maintain optimal inventory levels and quality control for consumables

Required Qualifications & Experience:

• MBA or BBA in Business Administrations, Hospitality, or related fields.
• Minimum 3 years of experience as Clinic Manager/Assistant Manager/Operations Manager in Skin Clinic / Dermatology / Aesthetic / Cosmetology industry (mandatory)
• Strong understanding of clinic workflows, patient management systems, and cosmetic dermatology operations
• Proficiency in administrative management, team handling, and business operations
• Excellent communication (English & Malayalam), leadership, interpersonal and problem-solving skills
• Candidates currently based in Kerala or with prior experience in Kerala preferred

Job Types: Full-time, Contractual / Temporary
Contract length: 12 months

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person