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For Employers

Client Servicing Intern

Digital Refresh Networks

0 years

0 Lacs

mumbai metropolitan region

Posted:1 week ago| Platform:

Apply

Skills Required

design connect collaboration creativity technology spark research support engagement content coordination communication reporting reports analytics strategy scheduling updating documentation ai notion presentation crm workflow tracking marketing

Work Mode

Remote

Job Type

Full Time

Job Description

Digital Refresh Networks

Client Servicing Intern

Marol, Mumbai

Hybrid (3 Days WFO | 2 Days WFH)

What You Will Do:

1. Research & Brand Support

Conduct weekly research on market trends, competitors, and social media insights for assigned brands.
Assist in preparing brainstorming notes and reference decks for creative discussions.
Support idea generation for engagement activities, campaigns, and content buckets.

2. Client Coordination Assistance

Prepare call summaries, follow-up notes, and daily updates to ensure smooth communication between clients and internal teams.
Maintain and update client trackers, communication logs, and feedback documentation.
Provide strategic insights during client interactions, meetings, and review cycles.

3. Reporting & Documentation

Assist in collating monthly performance reports, insight decks, and analytics summaries.
Maintain updated folders with briefs, assets, reports, and approvals.
Manage incident logs and monthly issue reports.

4. Administrative & Project Support

Coordinate with design, copy, performance, and strategy teams to ensure timely delivery of tasks.
Support scheduling of internal and client meetings, managing calendars, and updating project sheets.
Assist in pitch presentations, research, and documentation as part of new business efforts.

5. AI & Productivity Tools

Leverage AI tools (such as ChatGPT, Notion AI, etc.) to support research, content drafts, and presentation outlines.
Use CRM or workflow tools to boost efficiency
Assist in tracking project timelines and deliverables through dashboards or internal tools.

What You Bring:

Strong interest in digital marketing, advertising, and client servicing.
Basic understanding of social media, digital platforms, and brand communication.
Good communication skills (written and verbal).
Ability to multitask, work collaboratively, and meet timelines.
Curiosity, attention to detail, and willingness to learn quickly.
Familiarity with AI or productivity tools is an advantage, but not mandatory.

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