Client Servicing Assistant Manager- Event Management

Job Title: Client Servicing Assistant Manager

Location:

Industry:

Experience:

Job Summary:

Senior Client Servicing Manager

Key Responsibilities:

Client Relationship Management

● Act as the primary point of contact for clients — understanding their business objectives, event goals, and creative needs.

long-term client relationships

ongoing partnerships or retainer accounts

● Proactively engage with clients through regular follow-ups, presentations, and updates.

LinkedIn and industry networks

Project & Event Management

● Oversee end-to-end project execution — from concept development to event delivery.

creative, production, and operations teams

● Create and manage event timelines, budgets, and deliverables.

● Ensure high-quality execution while maintaining profitability and efficiency.

● Handle on-ground coordination when required, ensuring smooth client and internal communication.

Business Growth & Strategy

new business opportunities

presentations, proposals, and pitch decks

● Understand client industries, upcoming events, and marketing trends to suggest proactive event solutions.

● Support management in developing client retention strategies and upselling opportunities.

Team & Communication

● Coordinate with cross-functional teams to ensure clarity on client requirements and deliverables.

● Mentor junior client servicing executives and ensure high service standards across accounts.

● Maintain internal reports, client briefs, and documentation for every project.

● Conduct post-event evaluations and client feedback sessions to ensure continuous improvement.

Requirements:

● Bachelor’s or Master’s degree in Marketing, Event Management, Communications, or a related field.

client servicing or account management

LinkedIn

communication, presentation, and negotiation skills

corporate events, brand activations, and government projects

project management and multitasking abilities

● Proficiency in MS Office (Excel, PowerPoint, Word) and CRM/project management tools.

Preferred Attributes:

● Strong relationship builder and problem solver.

● Highly organized with attention to detail.

● Calm under pressure with a proactive, can-do attitude.

● Strategic thinker who can translate client briefs into impactful event solutions.

● Confident in handling senior-level client interactions and decision-makers.