Client Services Representative

Nextyn,

Job Responsibilities

As an integral part of the Expert Network team, you will be responsible for:

Expert Identification and Engagement:

• Independently identify industry professionals and subject-matter experts relevant to enterprise client requests/projects.

Client Relationship Management:

• Liaise with clients to build strong relationships and understand their needs.

Expert Support:

• Assist Nextyn’s Experts with their queries to ensure seamless collaboration on projects.

Revenue Growth:

• Drive revenue growth by sourcing high-quality experts and expanding opportunities with clients from accounts you “own.”
• Identify upselling or cross-selling opportunities to maximize client value.

Project Coordination:

• Collaborate with consultants/analysts in the organization to deliver optimum results for projects.
• Ensure timely communication between clients and internal teams regarding project progress.

Research and Analysis:

• Conduct quantitative and qualitative analysis across various projects to optimize company growth.
• Perform in-depth research on target topics or industries based on client requirements.

Preferred Qualifications

We are looking for candidates who meet the following criteria:

• Education:

  Master’s or Bachelor’s degree in Business, Economics, or related disciplines.

• Experience:

  0–1 years of experience working with data or research in a related field.

Skills:

• Excellent communication skills (written and verbal).

• Strong analytical skills with the ability to conduct high-quality research.
• Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Ability to work effectively in a fast-paced and competitive environment.

Location:

Why Join Nextyn?

At Nextyn, we offer more than just a job — we provide an opportunity to grow, innovate, and make impactful contributions. Here’s why you should join us:

Be Part of an Innovative Team:

• Drive impactful decision-making across industries by connecting researchers, clients, and experts.
• Work in a fast-paced environment that values creativity, collaboration, and purpose.

Global Exposure:

• Gain experience working with global markets and industry leaders across diverse sectors.
• Collaborate with top researchers and subject-matter experts worldwide.

Professional Growth Opportunities:

• Access structured mentorship programs to learn directly from experienced professionals.
• Participate in skill development initiatives and Training.
• Clear career paths with opportunities for advancement.

Generous Benefits Package:

• Comprehensive insurance coverage and Provident Fund (PF) contributions.

Young and Dynamic Team:

• Join a vibrant team of ambitious professionals in a rapidly growing organization.
• Participate in team-building activities and innovation labs to foster creativity.

Commitment to Diversity & Inclusion:

• Be part of a workplace that values diverse perspectives and promotes equity in all aspects of the organization.