Client Services Representative

Conceptz and Beyond is a professional communications and advertising studio based in Delhi, India, servicing clients across the globe. We specialize in developing communications and strategy, designing brand identity, marketing collateral, photoshoots, and films. Recently, we have implemented mixed reality and smart audio tours as part of our digital innovation initiatives. For more information, please visit us at conceptzandbeyond.com. This is a full-time on-site role for a Client Services Representative located in Delhi, India. As a Client Services Representative at Conceptz and Beyond, you will play a crucial role in maintaining communication with clients, ensuring customer satisfaction, providing exceptional customer service, and assisting with financial queries. Your responsibilities will include managing client accounts, resolving issues, and collaborating with the internal team to meet client needs effectively. To excel in this role, you must possess strong Client Services and Customer Service skills, along with excellent communication abilities. A basic understanding of Finance is required to handle financial queries efficiently. Problem-solving and organizational skills are essential to address client issues promptly. You should be able to work collaboratively in a team environment, ensuring seamless communication and coordination. Proficiency in MS Office and CRM software is necessary to manage client accounts and interactions effectively. The ideal candidate for this position will hold a Bachelor's degree in Business, Communications, or a related field, demonstrating a solid foundation in the areas relevant to client services and customer satisfaction. If you are passionate about delivering exceptional client experiences and possess the qualifications mentioned above, we encourage you to apply for the Client Services Representative role at Conceptz and Beyond.,