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Client Relationship Executive

2 years

3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Business Development Executive

Location: Remote
Openings: 2
Shift: Night Shift (US Time Zone)
Compensation: Best in Industry + Yearly Bonus

Key Responsibilities:

  • Lead Generation & Prospecting
  • Identify and qualify potential clients (CPA firms, accounting firms, etc.) via databases, LinkedIn, and Apollo.io.
  • Maintain an up-to-date pipeline and follow up consistently to convert leads into business.

Email Marketing & Automation

  • Run personalized email campaigns using tools like Apollo.io, SafeSend, and other marketing platforms.
  • Monitor campaign performance, open rates, and conversion metrics, and refine targeting and messaging accordingly.

Cold Calling & Client Communication

  • Make outbound international calls, especially to US-based prospects.
  • Communicate fluently and confidently in English, effectively presenting the company’s services and value proposition.
  • Handle objections and queries tactfully and professionally.

Excel Reporting & Data Management

  • Use Excel extensively for maintaining lead trackers, campaign performance, and reports.
  • Apply formulas like VLOOKUP, Sum, IF, Pivot Tables, and more to analyze and report data accurately.

CRM Management & Documentation

  • Keep CRM systems updated with lead status, communication logs, and follow-up actions.
  • Prepare and manage client proposals, meeting notes, and internal documentation.

Client Engagement & Meeting Coordination

  • Schedule Zoho/Google Meet calls between clients and internal leadership.
  • Maintain regular follow-ups to ensure consistent engagement and progression in the sales funnel.

Market Research & Insights

  • Stay updated with trends in the accounting industry, client preferences, and competitor offerings.
  • Share actionable insights with internal teams for refining business strategy and outreach.

Cross-Team Collaboration

  • Work closely with marketing, recruitment, and delivery teams to ensure alignment and smooth client onboarding.
  • Contribute to weekly team meetings and sales performance reviews.

Work Flexibility & Professionalism

  • Work independently in a remote setting while staying connected with the team.
  • Adapt to US time zone work hours and maintain responsiveness and reliability.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday
  • Night shift
  • US shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Experience:

  • Client Relationship: 2 years (Required)

Language:

  • English (Required)

Work Location: Remote

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