Client Relationship Executive

Job Summary:

IT Customer Relationship Executive (CRE)

Key Responsibilities:

• Identify and generate new business opportunities through cold calling, emails, LinkedIn, and other channels.
• Understand client requirements and propose suitable IT products and services.
• Schedule meetings, product demos, and follow up with leads.
• Maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Prepare and present sales proposals, quotations, and contracts.
• Collaborate with technical teams to ensure seamless project delivery.
• Keep track of sales performance using CRM tools.
• Achieve monthly and quarterly sales targets.
• Stay up-to-date with industry trends, products, and market conditions.

Required Skills:

• Excellent communication and interpersonal skills.
• Basic understanding of IT solutions such as software development, web development, ERP, CRM, etc.
• Ability to present and explain technical solutions to non-technical clients.
• Strong persuasion and negotiation skills.
• Self-driven with a strong sense of responsibility and result orientation.
• Knowledge of CRM software, MS Office, and digital communication tools.
• Communicational Proficiency in English, Hindi & Odia

Eligibility Criteria:

• Bachelor’s degree in IT, Computer Science, Business, Marketing, or a related field.
• 1to 2 years of experience in IT Sales / Customer Support / Client Servicing.
• Prior internship or project experience in sales or IT services (preferred but not mandatory).

Industry:

• IT-software / Software Services / IT – Related Products

Functional Area:

• Query / Client Handling & Relationship Management

Age Restriction:

• 20 Yrs to 30 Yrs

Reporting Authority/ Level:

• Managing Director

Gender Preference:

• Any

Job Location:

• Bhubaneswar, Odisha

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