Client Relationship Executive

Job Summary:

We are seeking a dynamic and client-focused professional to join our event management team as a Client Relationship Executive. The ideal candidate will serve as the main point of contact for clients, ensuring seamless communication, client satisfaction, and smooth execution of events. This role is pivotal in building lasting client relationships and supporting the sales and operations teams.

Key Responsibilities:

Client Communication:

Serve as the primary liaison between clients and internal teams.

Respond promptly to client inquiries and ensure clarity on event requirements.

Event Coordination Support:

Work closely with event managers and creative teams to ensure client expectations are met.

Assist in planning, coordinating, and executing events as per client specifications.

Relationship Management:

Build and maintain strong relationships with existing and prospective clients.

Conduct regular follow-ups and feedback collection to improve service delivery.

Sales Support:

Support the business development team in converting leads to clients.

Prepare presentations, proposals, and assist in contract negotiations.

Documentation & Reporting:

Maintain records of all client communications, contracts, and updates.

Generate and share client reports, event summaries, and feedback reports.

Key Skills & Requirements:

Bachelor’s degree in Business, Hospitality, Marketing, or related field.

1–2 years of experience in client servicing, event coordination, or hospitality.

Excellent communication and interpersonal skills.

Ability to multitask and handle pressure in a fast-paced environment.

Proficient in MS Office and basic CRM tools.

A passion for events, creativity, and client satisfaction.

Work Conditions:

Willingness to work flexible hours, including weekends and evenings as per event schedules.

On-site event presence as required.

Job Types: Full-time, Permanent, Fresher

Pay: ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 11/08/2025