Client Relationship Executive

Kazam

0 - 2 years

3 - 6 Lacs

Lucknow Uttar Pradesh India

Posted:15 hours ago| Platform: Foundit logo

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Skills Required

crm software Data Analysis Client Engagement Sales Support Report Generation Market Research Email Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Coordinate with the internal team for the fulfillment of delivery, service requests, and pickups
Act as a liaison between the clients and internal teams to make sure timelines are metas agreed in the SLAs
Act as the single point of contact for all the enterprise clients in relation to any queries and their resolution
Ensure smooth execution of corporate orders by regularly following up with internal teams for the closure of cases
Maintain and interpret data to generate reports on a weekly basis
Maintain client relations to build an excellent reputation for service and produce repeat business
Should be willing to travel across client locations

Requirement

Excellent communication skills- both written and oral
A go-getter attitude with the ability to communicate with internal and external teams while maintaining clarity in the information
Strong problem-solving skills and attention to detail
Ability to work with minimum supervision
Should be comfortable working in a fast-paced, deadline-driven environment
Strong knowledge of MS-Office

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