Technical Knowledge Management Specialist

About Kazam Kazam is an EV charging and energy management pioneer in the ClimateTech industry. With a strong focus on interoperability and scalability, Kazam collaborates with public and private stakeholders to catalyse a New Energy future. With a presence in 12 emerging countries, Kazam makes hardware and software for meeting charging needs of CPOs, Fleets, Bus Yards, and even high-rise buildings. Role Overview As a Technical Knowledge Management Specialist , you’ll own the creation, organization, and quality of Kazam’s technical documentation and knowledge assets. From building centralized knowledge hubs to ensuring clean, consistent, and accessible content, you’ll be the go-to for all things documentation. What You’ll Do Build and manage structured knowledge libraries (e.g., SOPs, playbooks, product docs, bid content) Edit and review technical documents for clarity, consistency, and compliance with style guides Collaborate with engineers and product teams to maintain technical accuracy Use XML/DITA tools (e.g., oXygen, FrameMaker) to author and update documentation Drive usage and adoption of KM platforms (SharePoint, Notion, Confluence, etc.) Track content health, version control, and usage metrics Facilitate content sharing and enablement across cross-functional teams. What You’ll Bring 3–5 years in technical writing, documentation, or knowledge management Strong editorial skills (grammar, structure, formatting) Experience with XML, DITA, or similar markup languages Familiarity with content platforms (SharePoint, Notion, etc.) Excellent communication and collaboration skills Ability to manage multiple tasks in a fast-paced environment Show more Show less