Client Relations Executive/Manager

domestic recruitment and staffing

If you have a proven track record in managing recruitment delivery and client relationships within a staffing agency or recruitment firm, we’d love to hear from you!

Job Details

• Position

  : Client Account Executive / Managers

• Experience

  : 2+ years in domestic recruitment/staffing industry

• Shift

  : Domestic (09:30 am to 6:30 pm)

• Location

  : [Vadodara]

• Openings

  : 2

Position Overview

Client Account Executive / Account Manager

client management

Key Responsibilities

• Client Relationship Management

  :
• Build and maintain strong relationships with existing clients, ensuring consistent communication, satisfaction, and trust.

• Requirement Gathering & Analysis

  :
• Understand detailed job requirements shared by clients and ensure accurate transmission of the same to the recruitment team.

• Recruitment Delivery Oversight

  :
• Coordinate with the sourcing and recruitment teams to ensure timely delivery of qualified candidates as per the client's expectations.

• Performance Tracking & Reporting

  :
• Monitor recruitment metrics (submission-to-hire ratio, TAT, etc.), and provide regular updates and performance reports to clients.

• Issue Resolution

  :
• Act as the escalation point for any client-side concerns related to delivery, candidate quality, or recruitment process gaps.

• Client Retention & Growth

  :
• Work towards expanding business with existing clients by delivering excellent service and identifying new business opportunities within those accounts.

• Compliance & Documentation

  :
• Ensure all documentation related to clients and candidates is maintained accurately, including agreements, contracts, and service-level details.

Skills & Experience Required

• Minimum 2 years of experience

  in the staffing industry with a strong background in

  domestic hiring

  .
• Excellent communication and interpersonal skills.
• Strong understanding of end-to-end recruitment lifecycle.
• Experience in handling client accounts or playing a client-facing role.
• Ability to work in a fast-paced, target-driven environment.
• Proficient in using ATS, job portals, and basic MS Office tools.
• Ability to multitask, prioritize, and manage time effectively.

Why Join Us?

• Opportunity to work with reputed clients and learn end-to-end client servicing.
• Performance-driven culture with room for rapid career growth.
• Supportive team environment and mentoring from industry experts.
• Incentives and recognition programs for top performers.