Client Partner/Business Relatioship Manager

About Us: Appwrk is a leading IT services and consulting firm specializing in web and mobile app development, digital marketing, and SEO. We work with a diverse range of clients, including Fortune 500 companies like Unilever, to deliver top-notch technology solutions.

Job Description:

AppWrk IT Solution, a leading innovator in digital and connected technologies, is actively investing in a Client Partner to drive growth and strengthen strategic relationships within our expanding digital ecosystem. The Client Partner will play a pivotal role in shaping, developing, and leading a high-performing sales strategy focused on securing new business opportunities, expanding existing client portfolios, and delivering an exceptional customer experience across assigned accounts.

This individual will own the entire sales lifecycle — from pipeline development and lead qualification to client engagements, proposal delivery, negotiations, and deal closure. The ideal candidate brings a strong understanding of the challenges organizations face during digital transformation and can guide clients through these complexities with innovative, value-driven solutions tailored for the IoT, Manufacturing, Industry 4.0 and connected product

Experience: 9 to 16 years

Key Responsibilities:

At AppWrk IT Solution, we are shaping the future of intelligent enterprises. As a Client Partner, you will be instrumental in expanding our footprint within the manufacturing sector, with a strong focus on Industry 4.0, digital transformation, and enterprise innovation. You will lead strategic client engagements, drive revenue growth, and enable scalable transformation initiatives across the US market and globally.

In this role, you will:

• Develop and execute industry-specific strategies, leveraging deep insights from the manufacturing sector to strengthen AppWrk’s position in areas like smart factories, IIoT, automation, and AI-led transformation.
• Own and manage strategic customer relationships, ensuring alignment with client goals and acting as a trusted advisor throughout their digital transformation journey.
• Identify and drive technology-enabled transformation initiatives in manufacturing, including ERP modernization, AI/ML integration, cloud adoption, and supply chain digitization.
• Analyze client needs and market dynamics to build a robust sales pipeline, uncover new business opportunities, and drive strategic growth.
• Collaborate with cross-functional teams to co-create go-to-market strategies and offerings tailored to Industry 4.0 priorities.
• Deliver measurable success across KPIs such as pipeline development, revenue generation, brand impact, client acquisition, and customer engagement.
• Implement platform and channel strategies that enhance client value, reduce risk, and promote innovation across the manufacturing landscape.
• Accelerate sales cycles within assigned account management teams to meet targets and exceed client expectations.
• Lead both consulting-led and staffing-based engagements, ensuring long-term profitability and sustained customer success.
• Communicate AppWrk’s value proposition and differentiators in the digital and manufacturing space with clarity and confidence.
• Drive a high-performance culture built on ownership, accountability, and customer-centric thinking.
• Position AppWrk IT Solution as a strategic digital partner for leading manufacturing enterprises worldwide.
• Cultivate strong partnerships with key stakeholders, accelerating growth and innovation through collaborative efforts.
• Work closely with marketing, finance, and delivery units to align sales and delivery execution for business impact.
• Provide continuous feedback on market trends, competitive movements, and innovation opportunities to shape future offerings.
• Support and contribute to the long-term strategic objectives of growth, diversification, and digital excellence within the manufacturing domain.

What you need to bring:

• Minimum of 9 years experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
• Experience managing client P&L , including reporting and metric assessments.
• A strong performance track record of managing different portfolios.
• Strategic thinking and the confidence and ability to plan and stay the course.
• Ability to navigate a large organization, work in a multi-dimensional matrix, and have the power of persuasion through content and confidence.
• Thought leadership in technology, services, and business trends with a keen eye for disruptors.
• Digital Fluency on innovations, trends, and technologies in the digital space.
• Financial acumen and understanding of revenue and profitability drivers.
• High emotional intelligence and ability to navigate complex interpersonal dynamics.
• A bachelor’s degree is advantageous.

Self-Image

• Sees themselves as creators of impactful and reliable software solutions.
• Identifies as a collaborative team player contributing to the project's success.
• Confident in their ability to adapt to new tools, technologies, and challenges.

Why Join Us?

• Be part of a company at the forefront of smart manufacturing solutions.
• Opportunity to lead international business growth with high visibility.
• Work in a flexible, innovative, and growth-driven environment.