Client Coordinator

As a Client Coordinator/Digital Marketing professional with over 3 years of experience in the Digital Marketing Agency industry, you will play a crucial role in managing client relationships, coordinating digital marketing projects, and ensuring successful delivery of services. Your responsibilities will include serving as the primary point of contact for clients, collaborating with internal digital marketing teams, overseeing the implementation of digital marketing strategies, and providing regular reports on project progress. Additionally, you will be responsible for client retention, team collaboration, problem-solving, team leadership, and staying updated with the latest trends in digital marketing. Key Responsibilities: - Serve as the primary point of contact for clients, ensuring clear communication and addressing client queries promptly. - Coordinate with internal digital marketing teams to ensure project deliverables align with client expectations and meet deadlines. - Oversee the implementation of digital marketing strategies, including SEO, SEM, PPC, Social Media, and Content Marketing. - Collaborate with different teams within the agency to ensure seamless project execution and provide feedback for team performance improvement. - Ensure high levels of client satisfaction through continuous engagement, feedback collection, and issue resolution. - Provide clients with regular reports on project progress, performance metrics, and suggest improvements for future campaigns. - Handle client complaints and feedback professionally, working towards swift resolution of any project issues. - Lead and mentor junior team members, fostering a collaborative work environment and ensuring alignment with the agency's goals. - Stay up-to-date with the latest trends in digital marketing to benefit clients from cutting-edge strategies and innovations. Key Requirements: - Minimum of 3+ years of experience in client coordination within a digital marketing agency. - Strong understanding of SEO, PPC, Social Media, and Content Marketing. - Excellent written and verbal communication skills. - Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines. - Strong relationship-building skills and customer-focused mindset. - Ability to collaborate with cross-functional teams and coordinate efforts to meet client expectations. - Analytical skills to analyze campaign performance metrics and provide actionable insights. - Proficiency in digital marketing tools such as Google Analytics, Google Ads, SEMrush, or similar platforms. - Certification in digital marketing or relevant tools is a plus. If you are a highly organized, strong communicator, and possess in-depth knowledge of digital marketing tools and strategies, we would love to have you join our dynamic team in Noida.,