Client Coordinator

Job Description

Job Summary: We are seeking a proactive and detail-oriented Client Coordinator to manage client relationships, ensure seamless communication, and support internal teams with accurate reporting and data management. The ideal candidate will have excellent communication skills, leadership qualities, strong logical reasoning, proficiency in MS Excel, and professional email etiquette. Key Responsibilities: Act as the primary point of contact between clients and internal teams. Coordinate and schedule client meetings, follow-ups, and feedback sessions. Maintain accurate client records, prepare reports, and update databases using Excel. Create, analyze, and present client-related reports, dashboards, and summaries. Address client queries promptly and ensure issues are resolved efficiently. Support the leadership team in planning, delegating tasks, and ensuring project milestones are met. Communicate professionally through emails with clients and internal stakeholders. Identify process improvement opportunities and suggest logical solutions. Ensure client satisfaction by maintaining high standards of service delivery. Maintain confidentiality of client information and adhere to company policies. Qualifications Customer Satisfaction, Customer Service, and Customer Experience skills Strong Communication and Organization Skills Ability to manage client relationships effectively and professionally Excellent written and verbal communication skills Proficiency in using office software and tools Previous experience in a client-facing or customer service role is a plus Bachelor's degree in Business, Communications, or a related field Show more Show less