Zuppa Geo Navigation Technologies Private Limited is looking for SALES COORDINATOR to join our dynamic team and embark on a rewarding career journey. Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form Take the lead on organizing the resources necessary to put together high quality sales presentations Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date Act as the primary customer service contact for clients who have questions about their accounts or our products Work with other departments within the company to bring in additional help on creating sales presentations when needed

Zuppa Geo Navigation Technologies Private Limited is looking for CUSTOMER SUPPORT Professional to join our dynamic team and embark on a rewarding career journey. A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction Duties may include:1 Responding to customer inquiries via phone, email, or live chat2 Troubleshooting technical problems and providing solutions3 Recording and updating customer information in databases4 Escalating complex issues to higher levels of support5 Maintaining a high level of knowledge about company products and services6 Providing exceptional customer service and building positive relationships with customers7 Collaborating with other teams to resolve customer issues and improve processes8 Staying current with industry developments and updates to company policies9 Continuously seeking ways to improve customer experience and overall satisfaction Qualifications:1 Excellent written and verbal communication skills2 Strong problem-solving and decision-making abilities3 Ability to multitask and prioritize tasks effectively4 Knowledge of customer service principles and practices5 Previous experience in a customer support role6 Familiarity with CRM software and ticketing systems7 Positive attitude and a desire to help customers

Good development experience in developing applications using Java, Spring and Databases ", "Experience in Android development and debugging robust systems ", "Knowledge of Application Servers and Databases ", "Good communication skills oral, written and presentation ", "Good experience in testing and test case development for Unit, Integration, Systems and Functionality Testing