414 Claims Management Jobs - Page 3

Role & responsibilities : Manage end to end transactional and administration activities of insurance processes. Perform data entry and research in various systems and tracking tools. WFO/WFH - Work from Office (WFO) Work Timings 5:30 PM to 3 AM Job Description – Insurance associate, able to read, understand, apply and write basic English, MS office knowledge would be an added advantage, keyboard typing skills is mandatory. Preferred candidate profile

We are Hiring hybrid wfh Back office Process Backoffice Marine/Motor Claims Insurance (Min 3yr To 9yrs BPO),Sal 8.00 LPA ( Pune ) Process : UK Marine Insurance Process : WhatsApp call only Dipika- 9623462146 / 7391077622 / 8888850831 Regards Dipika 9623462146

Aster Medcity is looking for Manager.Insurance.Aster MIMS to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Role & responsibilities Good knowledge in Claims Adjudication - US healthcare With Basic Competency Level: 1. Excellent interpersonal skills 2. Ability to understand and interpret policy provisions. 3. Product knowledge 4. Typing Skills 5. Problem Solving Skills Education, Experience and Flexibility: Under-Graduate or Any Graduate Minimum of 1 2 years of Customer Service experience. Flexible to work in US Shifts with rotational week offs. Preferred candidate profile pls share your CV to nishidha.kumar@sagilityhealth.com

Hiring Service Support Analyst - Service Support Management Support Analyst - Service Support Management plays a crucial role in Managing customer support operations, Ensuring high-quality service delivery, and Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. Primary Responsibilities Act as the primary point of contact for the branch, providing comprehensive support Responsible for end to end support of the policy lifecycle services Participate in renewal review meetings alongside Producer, CSM and sales team Support a team of 5-7 Client Service Managers at the branch Take Proactive measures to initiate pre and post-renewal activities promptly Monitor and follow up on triggered activities, ensuring their accuracy and timely completion Handle queries effectively, aiming to minimize re-work at service center Collaborates with branch to identify time consuming activities that can be offshored to service center Foster and maintain a positive relationship with branch staff to enhance the overall customer experience Skills and Competencies Excellent Written and Oral communication skills Interpersonal skills Proactive, Ownership and Accountability Insurance domain knowledge(mandatory) Minimum Qualifications and Experience Graduate with 3+ years of experience in an insurance domain (P&C) Insurance certification good to have Transition/onboarding of service - good to have SPOC - Single Point of Contact role for operations

About the Role: We are seeking a motivated and detail-oriented professional to join our offshore claims management team . In this role, you'll assist in processing claims efficiently and accurately while ensuring compliance with company policies and regulatory standards. This position offers an excellent opportunity to gain hands-on experience and develop expertise in a dynamic, fast-paced environment. Key Responsibilities: Claims Processing: Process claims from initial intake to final resolution, ensuring accuracy and timely documentation. Review claim documents and verify the validity and eligibility of claims. Collaboration & Documentation: Work closely with team members to gather necessary information and documentation to support claim processing. Maintain accurate records of claim status, updates, and correspondence in the company database. Client Interaction: Communicate effectively with clients and other stakeholders to obtain additional information and clarify claim details. Compliance & Quality Assurance: Follow established procedures and guidelines to ensure compliance with regulatory requirements and company policies. Participate in training sessions and ongoing professional development to enhance skills in claims management. Eligibility Criteria: Educational Qualification: Graduate/Postgraduate (Freshers or candidates with 6 months to 1 year of relevant experience). Skills & Attributes: Strong attention to detail and analytical thinking. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in MS Office and data management systems.

As an AR Caller at M&D Capital, a premier billing company based in New York, you will be responsible for managing accounts receivable, contacting insurance companies for claim updates, addressing claim denials, and pursuing outstanding claims. This full-time hybrid role offers work-from-home options, allowing for flexibility in your work schedule. Your daily tasks will include maintaining accurate records, collaborating with various departments, and ensuring prompt reimbursements. The ideal candidate should have prior experience in Accounts Receivable, Claims Management, and Medical Billing. Strong communication skills, proficiency in billing software and medical terminology, attention to detail, and problem-solving abilities are essential for success in this role. You should be comfortable working both independently and as part of a team. Knowledge of HIPAA regulations would be advantageous. The ability to effectively manage a hybrid work model, balancing office and remote work responsibilities, is crucial for this position. If you are looking for a challenging opportunity that allows you to utilize your expertise in accounts receivable and medical billing while offering a mix of office and remote work, this role could be the perfect fit for you. Apply now and join our dynamic team at M&D Capital.,

Job description Handling &Vetting of Non Motor & Motor Claim Files of all LOB including Examining, Inquiring, Investigating, Verifying Checking upon the Preparation of claim MIS discussion with Surveyor and Insurer for settlement of claim within fixed TAT. Education UG: B.Tech/B.E. in Any Specialization

As a Claims Service Manager at Sriyah Insurance Brokers, you will play a crucial role in ensuring the efficient and accurate processing of insurance claims. Located in Tiruchirappalli, this full-time on-site position requires a skilled individual with a minimum of 1 year experience in the insurance industry or TPA. Your responsibilities will include assessing claims, evaluating documentation, and acting as a liaison between clients and insurance companies. Your expertise in claims handling and management will be essential in providing analytical insights to streamline the claims processing workflow. To excel in this role, you must possess proficiency in English, Tamil, and Hindi, along with strong analytical skills and experience in insurance claims. Your problem-solving abilities and attention to detail will be key in managing claims effectively. Effective communication and interpersonal skills are essential as you will be interacting with clients, insurance companies, and internal teams on a daily basis. A Bachelor's degree in a related field or relevant professional experience will be advantageous for this position. If you are looking to join a dynamic team at a leading insurance broker in South India and have a passion for claims management, then this role at Sriyah Insurance Brokers is the perfect opportunity for you.,

As a Manager / Assistant Manager in Inbound Logistics at our location in Arekere, Bengaluru, you will be responsible for a wide range of tasks related to logistics and transportation. With 8-15 years of experience and a background in Graduation / Post Graduation, preferably in Logistics / SCM, your expertise in the Apparel / Textile manufacturing industry will be highly valued. Your main responsibilities will include managing the RFQ process, sourcing new transporters, creating and releasing contracts and addendums, obtaining approvals and signatures, vendor code creation, handling one-time transactions, managing transporter issues, revising monthly fuel rates, monitoring TMS transactions, troubleshooting various issues, raising insurance claims, and coordinating billing and bill processing. You will be expected to have excellent communication skills in English and Kannada to effectively carry out these tasks. Your ability to coordinate with multiple teams, follow up diligently, and address issues promptly will be crucial for the smooth functioning of the logistics operations. If you are ready to take on this challenging role and contribute to the success of our logistics department, please reach out to ramkumar.varadarajan@shahi.co.in for any queries or further information. Join us in driving efficiency and excellence in our inbound logistics processes.,

As a TPA (Third Party Administrator) Manager, you will be responsible for overseeing and managing the relationship between the insurance company, healthcare providers, and policyholders. Your primary role will involve ensuring the smooth processing of health insurance claims, handling grievances, and maintaining compliance with regulatory requirements. Your key responsibilities will include managing the entire health insurance claim process, from initiation to settlement. You will need to coordinate with insurance companies, hospitals, and policyholders to ensure timely processing while maintaining accuracy in documentation and compliance with regulations. Additionally, you will be required to review high-value or complicated claims and approve them based on policy guidelines. As the TPA Manager, you will serve as the primary point of contact between healthcare providers and the insurance company. It will be your responsibility to monitor the performance of the TPA team, ensuring efficient claim handling. You will also manage relationships with multiple hospitals, negotiating terms when necessary. Ensuring compliance with all insurance regulations, industry standards, and internal policies will be a crucial part of your role. You will need to stay up-to-date with changes in insurance policies and healthcare regulations, handling escalated cases and resolving disputes related to claims or policyholder grievances. In terms of team leadership, you will be expected to lead, mentor, and manage a team of claim processors and support staff. Conducting regular training sessions on claim processes, industry trends, and regulatory updates will also fall under your purview. Monitoring team performance, setting KPIs, and ensuring objectives are met will be essential for success in this role. This is a full-time position requiring a total of 10 years of work experience. The work location is in person, and the application deadline is 15/10/2024.,

As a risk and insurance professional at Jacobs, you will play a crucial role in managing the insurance program for the India, Middle East, and other regions as required. Your responsibilities will include acting as the lead advisor to the business on insurance and risk management matters, ensuring compliance with local insurance laws and statutes, and reviewing and negotiating insurance obligations in contracts. You will be responsible for minimizing insurance spend while maximizing protection for the company, working closely with regional management to address their insurance and risk exposures. Additionally, you will collaborate with internal and external resources, including brokers, insurers, and adjusters, to resolve claims matters swiftly and beneficially. Your role will also involve developing and delivering training materials and presentations, establishing and maintaining relationships with colleagues in various departments, and participating in special projects such as acquisition due diligence and post-acquisition integration. To succeed in this role, you should have a primary degree in a related subject from a leading university, along with a recognized professional qualification in insurance or risk management. A post-graduate business qualification would be advantageous. You should have at least 10 years of relevant experience in insurance/risk management, strong verbal and written communication skills, and the ability to understand Jacobs" operations and business strategy. Your analytical skills will be essential in implementing risk management strategies to avoid, transfer, and finance risks, including self-insurance. Your expertise will contribute to the overall success of Jacobs in managing risk and insurance matters effectively across international operations.,

Job Summary We are seeking a skilled SPE-Claims HC professional with 3 to 5 years of experience in the Life and Annuity domain. The ideal candidate will possess strong technical expertise in Life and Annuity Domain Knowledge with a preference for those with experience in Life and Annuities Insurance. This role requires working from the office during night shifts with no travel required. Responsibilities Analyze and process claims efficiently to ensure timely resolution and customer satisfaction. Collaborate with team members to identify and implement process improvements in claims handling. Utilize Life and Annuity Domain Knowledge to accurately assess and manage claims. Communicate effectively with stakeholders to provide updates and gather necessary information. Ensure compliance with company policies and industry regulations in all claims activities. Maintain accurate records and documentation for all claims processed. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Contribute to team meetings and discussions to share insights and best practices. Monitor claim trends and provide feedback to management for strategic planning. Assist in training and mentoring junior team members to enhance their skills. Participate in quality assurance activities to ensure high standards in claims processing. Support the development and implementation of new claims management systems. Adapt to changes in processes and technology to improve efficiency and effectiveness. Qualifications Possess strong technical expertise in Life and Annuity Domain Knowledge. Demonstrate experience in Life and Annuities Insurance is preferred. Exhibit excellent analytical and problem-solving skills. Show proficiency in claims management software and tools. Display strong communication and interpersonal skills. Maintain attention to detail and accuracy in all tasks. Demonstrate ability to work independently and as part of a team. Certifications Required Certified Life and Annuity Professional (CLAP) or equivalent certification preferred.

Job Summary Join our dynamic team as a PE-Ins Claims specialist where you will leverage your expertise in the Life and Annuity domain to enhance our claims processing efficiency. With 1 to 3 years of experience you will play a crucial role in ensuring accurate and timely claims management. This is an office-based role with night shifts offering an opportunity to make a significant impact in the insurance industry. Responsibilities Analyze and process insurance claims in the Life and Annuity domain to ensure accuracy and compliance with company policies. Collaborate with cross-functional teams to streamline claims processing and improve overall efficiency. Utilize domain knowledge to identify discrepancies and resolve issues in claims documentation. Maintain detailed records of claims activities and ensure all data is accurately entered into the system. Provide exceptional customer service by addressing inquiries and resolving claims-related concerns promptly. Assist in the development and implementation of claims processing procedures to enhance workflow. Monitor claims trends and provide insights to management for strategic decision-making. Ensure adherence to regulatory requirements and company standards in all claims processing activities. Participate in training sessions to stay updated on industry trends and best practices. Support team members in achieving departmental goals and objectives through effective collaboration. Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements. Prepare reports and presentations on claims performance metrics for management review. Engage in professional development opportunities to enhance skills and knowledge in the Life and Annuity domain. Qualifications Possess strong analytical skills with a keen attention to detail in claims processing. Demonstrate proficiency in Life and Annuity domain knowledge with a focus on claims management. Exhibit excellent communication and interpersonal skills for effective collaboration. Show adaptability to work night shifts and manage time efficiently in a fast-paced environment. Display a proactive approach to problem-solving and decision-making in claims handling. Have a customer-centric mindset with a commitment to delivering high-quality service. Be familiar with insurance regulations and compliance standards relevant to the Life and Annuity domain. Certifications Required Certification in Life and Annuity Claims Management or equivalent is preferred.

Job Summary We are seeking a skilled professional with 3 to 5 years of experience in the Life and Annuity domain for the role of SPE-Ins Claims. The ideal candidate will work from our office during night shifts contributing to the efficiency and effectiveness of our claims processing. This role does not require travel allowing you to focus on delivering exceptional service and expertise in the Life and Annuities Insurance sector. Responsibilities Analyze and process insurance claims related to life and annuities ensuring accuracy and compliance with company policies and regulations. Collaborate with team members to improve claims processing workflows and enhance operational efficiency. Utilize domain knowledge to assess claims and provide recommendations for resolution ensuring customer satisfaction. Maintain detailed records of claims and communicate effectively with stakeholders to provide updates and resolve inquiries. Conduct thorough investigations of claims to identify potential discrepancies and ensure fair outcomes. Provide insights and feedback to management on trends and patterns observed in claims data to support strategic decision-making. Assist in the development and implementation of training programs for new team members to ensure consistent knowledge sharing. Monitor industry developments and regulatory changes to ensure compliance and adapt processes as necessary. Support the continuous improvement of claims processing systems by identifying areas for enhancement and suggesting solutions. Engage with policyholders and beneficiaries to address concerns and provide clear explanations of claim decisions. Collaborate with cross-functional teams to ensure seamless integration of claims processes with other business operations. Prepare detailed reports and presentations on claims performance and outcomes for management review. Ensure adherence to night shift schedules and maintain a high level of productivity and focus during working hours. Qualifications Demonstrate strong expertise in Life and Annuity domain knowledge essential for effective claims processing. Possess excellent analytical skills to evaluate and resolve complex claims efficiently. Exhibit strong communication skills to interact with stakeholders and provide clear concise information. Have a keen eye for detail to ensure accuracy and compliance in all claims-related activities. Show proficiency in using claims management software and tools to streamline processes. Display a proactive approach to problem-solving and continuous improvement in claims operations. Demonstrate the ability to work independently and collaboratively within a team environment. Certifications Required Certified Life and Annuity Claims Specialist (CLACS) or equivalent certification.

Job Summary Join our dynamic team as a PE-Ins Claims specialist where you will leverage your expertise in the Life and Annuity domain to enhance our claims processing efficiency. With 1 to 3 years of experience you will work from our office during night shifts contributing to the seamless operation of our insurance services. Your role will be pivotal in ensuring accurate and timely claims management directly impacting customer satisfaction and company success. Responsibilities Analyze and process insurance claims within the Life and Annuity domain to ensure accuracy and compliance with company policies. Collaborate with team members to identify and resolve discrepancies in claims documentation enhancing overall process efficiency. Utilize domain knowledge to assess claims and determine appropriate resolutions minimizing risk and maximizing customer satisfaction. Maintain detailed records of claims activities ensuring transparency and accountability in all transactions. Communicate effectively with internal and external stakeholders to facilitate smooth claims processing and address any inquiries. Implement best practices in claims management to streamline operations and reduce processing times. Provide insights and recommendations for process improvements based on data analysis and industry trends. Ensure adherence to regulatory requirements and company standards in all claims-related activities. Support the development and implementation of new claims processing tools and technologies. Participate in training sessions and workshops to stay updated on industry developments and enhance professional skills. Contribute to team meetings and discussions sharing knowledge and experiences to foster a collaborative work environment. Monitor and report on claims processing metrics identifying areas for improvement and implementing corrective actions. Assist in the preparation of reports and presentations for management review highlighting key performance indicators and achievements. Qualifications Demonstrate strong analytical skills with a focus on accuracy and attention to detail. Exhibit excellent communication and interpersonal skills to effectively interact with stakeholders. Possess a solid understanding of Life and Annuity insurance products and processes. Show proficiency in claims management software and related technologies. Display the ability to work independently and as part of a team in a fast-paced environment. Have a proactive approach to problem-solving and decision-making. Demonstrate a commitment to continuous learning and professional development. Certifications Required Certified Insurance Claims Specialist (CICS) or equivalent certification in Life and Annuity domain.

We are Hiring hybrid wfh Back office Process Backoffice Marine/Motor Claims Insurance (Min 3yr To 9yrs BPO),Sal 10.00 LPA ( Pune / Mumbai /Kochi Location) Process : Back office Process /UK Insurance Process Min 1yr to 4yrs exp. International BPO !!!Easy Selection and Spot Offer!!! Salary upto 4.5 Lacs + Incentives. Walk in at Infinites HR Services, Cerebrum IT Park, B3, 1st Floor, Kalyani Nagar Pune 411014. Call : Call : WhatsApp call only Dipika- 9623462146 / 7391077623 / 7391077624 Fenkin Empire off no 404, 4th Floor, Thane West, 400601. Land Mark: Bhanushali Hospital, Station Road. Walkin Distance from Thane Railway Station. Meet Ali : 8888850831 / 8888850831 Regards Dipika 9623462146

Ensure that the company complies with all applicable local, state, national, and international laws and regulations (e.g., labor laws, environmental regulations, and factory laws). Monitor changes in laws and regulations that impact the manufacturing sector. Coordinate internal compliance audits and risk assessments. Draft, review, negotiate, and manage contracts including Vendor and supplier agreements, Purchase orders, NDAs (Non-Disclosure Agreements), Service-level agreements (SLAs), and Licensing and distribution agreements. Ensure all contracts protect the company's interests and are legally sound. Advice HR on legal matters related to employee relations, employment contracts, disciplinary actions, terminations, and union negotiations. Ensure compliance with labour regulations, including health and safety requirements. Handle legal issues arising from workplace accidents, worker disputes, or grievances. Manage ongoing legal disputes, lawsuits, or arbitrations involving the company. Liaise with external legal counsel when needed. Represent the company in negotiations and legal proceedings, if necessary. Oversee the registration and protection of patents, trademarks, copyrights, and trade secrets. Monitor and take action against any infringement of IP rights. Ensure IP compliance in manufacturing processes and products. Ensure manufacturing operations comply with environmental laws and industrial standards. Liaise with government regulatory bodies (pollution control boards, industry regulators). Manage permits, licenses, and certifications required for operations. Identify legal risks and provide strategic guidance to mitigate them. Develop and implement internal policies to ensure legal and regulatory compliance. Train employees and departments on legal awareness and compliance protocols. Support board meetings and legal documentation (resolutions, meeting minutes). Maintain statutory registers and ensure legal documentation is up to date. Assist in legal aspects of mergers, acquisitions, or joint ventures if applicable. Coordinate with insurance providers on coverage for factory operations, employee liability, product liability, etc. Support claims management and legal compliance related to insurance. Promote an ethical culture within the organization by implementing policies related to anti-bribery, anti-corruption, and whistleblower protection. Investigate and respond to breaches of law or internal policies.

Prepare ILAs, Final Survey Reports, and requirement letters Maintain updated records of claim intimation, surveyor visits, document status, and report submissions Follow up with insured parties to minimize TAT Enter claims info in CMS software Health insurance Provident fund

About the Team The Motor Claims team is a critical function within our Insurance Business team, dedicated to providing efficient and customer-centric claims services for all motor insurance policyholders. About the Role As Claims Manager, you will play a critical role in building and managing our motor garage and surveyor network. Must Haves Experience: At least 5 years of experience in Motor Insurance Claims Technical Skills: Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation. Proven experience in negotiating with and managing vendors, workshops, and surveyors. Communication Excellence: Good command of written and spoken English and Hindi. Multilingual ability is an added advantage. Soft Skills: Strong interpersonal, strategic thinking, and negotiation abilities. Flexible and adaptable to a changing and digital-first work environment. What We Expect From You Own the end-to-end partner ecosystemidentify, vet, and empanel top-quality garages and surveyors. Lead commercial negotiations, define competitive rate cards and SLAs, and build strong, long-term partner relationships. Oversee the coordination between customers, surveyors, and garages, ensuring the team delivers a seamless and rapid claims process. Monitor key metrics (TAT, quality, cost) and drive service excellence Guide teams in negotiating repair costs with garages to minimize loss while upholding quality standards and partner relationships. Inside Navi We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started! Our Culture The Navi DNA Ambition. Perseverance. Self-awareness. Ownership. Integrity. We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you. We chase excellence by uplifting each other—and that starts with every one of us. Why You'll Thrive at Navi At Navi, it’s about how you think, build, and grow. You’ll thrive here if: You’re impact-driven You take ownership, build boldly, and care about making a real difference. You strive for excellence Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change You adapt quickly, move fast, and always put the customer first.

Desired Candidate profile Good communication skills Fresh Nursing Graduates Analyze and process US medical claims and billing records Basic computer literacy Flexible with shift timings Benefits

The Insurance Manager is responsible for overseeing the organization's insurance portfolio, ensuring optimal coverage, managing risks, and maintaining compliance with regulatory standards. This role involves strategic planning, policy management.

To lead and manage the claims operations by ensuring timely, fair, and compliant claim settlements, optimizing processes for efficiency, and supporting strategic goals through data-driven decision-making and cross-functional collaboration Ensure timely and accurate settlement of claims within defined turnaround times (TATs) Maintain adherence to IRDAI regulations and internal claims policies Identify and mitigate fraudulent claims through effective investigation and controls Enhance claimant experience through transparent communication and service excellence Lead, mentor, and upskill the claims team to improve performance and accountability Optimize claim payouts and reduce leakage through data-driven decision-making Collaborate with cross functional teams for complex claim resolutions Timely and accurate claim settlements to avoid interest penalties Detection and prevention of fraudulent claims to reduce financial loss Accurate payout calculations aligned with policy terms Reduction in claim rework or overpayments Minimal customer complaints or escalations Timely and empathetic communication with beneficiaries Clear guidance provided throughout the claim process Claims processed within defined turnaround time (TAT) 100% compliance with regulatory and internal audit standard Effective coordination with legal and other departments Accurate and complete documentation for each claim Contributions to process improvement initiatives

Department: Contracts & Legal Location: Gurugram Reporting To: Head - Legal & Contracts Industry: EPC / Infrastructure / Energy/ Renewables / Oil & Gas / Power Job Purpose: To manage and oversee contract administration, handle claims (from preparation to resolution), and lead arbitration or dispute resolution proceedings in alignment with business interests and legal compliance. Key Responsibilities: Contracts Management: Draft, review, negotiate, and finalize various types of contracts (EPC, turnkey, subcontract, JV, consultancy, etc.). Ensure risk mitigation through robust contractual clauses and compliance with legal and company policies. Support pre-bid and post-award contract review and risk evaluation. Coordinate with internal departments (e.g., engineering, procurement, finance) to ensure contractual obligations are fulfilled. Claims Management: Identify claim opportunities (cost/time) and prepare claims with proper documentation and justifications. Defend against incoming claims from subcontractors or clients. Lead negotiation and settlement of claims in coordination with project and legal teams. Maintain claim logs and risk registers for ongoing projects. Arbitration & Dispute Resolution: Represent the company in arbitrations and dispute resolution forums. Liaise with external legal counsel and experts for preparation of statements of claim, defense, evidence, and witness submissions. Ensure adherence to timelines and legal strategies during arbitration or litigation proceedings. Participate in mediation, conciliation, or adjudication as alternate dispute resolution mechanisms. Compliance & Reporting: Keep abreast of legal and statutory developments related to contracts and disputes. Ensure compliance with contract terms, company policies, and applicable laws. Maintain documentation, records, and reports on contract and dispute status for senior management review. Key Skills & Competencies: Strong knowledge of contract law, arbitration laws (e.g., Indian Arbitration Act), FIDIC, and related standards. Expertise in claims management (cost escalation, EOT, force majeure, etc.). Excellent negotiation, drafting, and legal analysis skills. Strong communication and stakeholder management abilities. Familiarity with SAP / ERP tools and contract management software (preferred). Qualification & Experience: Education: BE/B.Tech with LLB/LLM or MBA in Contract Management (preferred). Experience: Manager: 8 - 12 years Sr. Manager / AGM: 1015 years DGM / GM: 15–20+ years Industry experience in handling large-scale infrastructure/EPC projects is highly desirable. You May share your CV at gajan.singh@draipl.com

Your role involves managing the Group business with the Bank employees and liaising with different departments for closure of cases. You will champion product and process to drive top-line sales through the business sales team and maintain penetration levels of group insurance products with channel partners. Coordinating and training key officials such as ASSL, DSA, and other bank officials to enhance their understanding of the business for increased seller activation is a key responsibility. Providing market feedback on competition and other products in the market is essential for staying competitive. You will manage and strengthen relationships through engagement with Partners Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels, and across functions. Adding value in key initiatives to enhance attachment ratio and business volume through training and service will be crucial. Tracking penetration performance and publishing dashboards, along with Group Operations, will be part of your duties. Monitoring and controlling the process of Post Sales, managing complete claims operation, and overseeing the end-to-end process will also fall under your responsibilities. Measuring and monitoring various metrics such as Files and sum assured Penetration rates, seller activation, Claim denial rates/pending rates, rejection ratios, medical TATs, etc., to minimize them and adhere to TATs while contributing to product improvement is a key aspect of your role.,