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Rivera Manpower Services
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Immediate Req 4 Healthcare/International Process/Analyst Role !!

Immediate Req 4 Healthcare/International Process/Analyst Role !!

Rivera Manpower Services

0 - 5 years

2 - 7 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

insurance operations customer support operations health insurance claims management banking operations healthcare bpo customer service management client interaction client servicing healthcare policy servicing international voice process operations management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from RIVERA MANPOWER SERVICES!!!!

Kindly Note

We are looking @ only Immediate Joiners!

Call Vijay- 9742630123

Role & responsibilities

Act as the primary point of contact for the branch (US onshore), providing comprehensive

support

Understanding and implementation of US Health Insurance regulatory standards, guidelines,

policies and procedures

Responsible for end to end support of the policy lifecycle services
Support a team of 4 - 5 Client Managers (~70 Accounts) at the branch
Be a US Health Insurance domain expert to conduct end to end renewal activities
Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall

customer experience

Co-coordinating with internal operations team to get the renewal activities completed on time
Handle queries effectively, aiming to minimize re-work at service center
Ability to identify risks, issues and successfully navigate through to completion
Strong time management and organizational skills; ability to work independently and effectively

managing multiple tasks at once

Preferred candidate profile

Excellent Written and Oral communication skills
Interpersonal skills
Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
Proactive
Ownership and Accountability
Insurance domain knowledge
Logical thinking and decision making

Perks and benefits

Night Shift Allowance

2 ways cabs

Regards

Vijay HR Team

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