Job Title: City Head - Design
Company: LivspaceJob Description: As the City Head for Design at Livspace, you will be responsible for leading and managing the design initiatives in your assigned city. You will oversee the performance of the design team, ensuring that all projects align with Livspace’s standards of quality, creativity, and customer satisfaction. Your role will involve collaborating closely with various teams, including sales, operations, and marketing, to drive design excellence and innovation. You will also play a key role in understanding customer needs and translating them into effective design solutions that enhance the Livspace brand.Key Responsibilities: - Lead and manage the design team, providing guidance, mentorship, and support to ensure high-quality design output. - Develop and implement design strategies that align with the company’s objectives and market trends. - Monitor project progress and ensure timely completion of design tasks within budget constraints. - Collaborate with cross-functional teams to ensure seamless execution of design projects. - Maintain high client satisfaction levels by understanding client requirements and delivering personalized design solutions. - Stay updated with the latest design trends, tools, and technologies to bring innovative ideas to the team. - Conduct regular design reviews and feedback sessions to enhance team performance and creativity.Skills and Tools Required: - Strong leadership and team management skills. - Proficiency in design software such as AutoCAD, SketchUp, Adobe Creative Suite, and 3D modeling tools. - Excellent communication and interpersonal skills. - In-depth knowledge of interior design principles, materials, and trends. - Experience in project management and the ability to multitask effectively. - Strong problem-solving skills and a keen eye for detail. - Ability to work collaboratively in a fast-paced environment. - Customer-focused mindset with a passion for delivering exceptional design experiences. This role is crucial for driving design innovation and excellence within Livspace's operations in your city, making it essential to possess a blend of creative vision and management expertise.
Roles and Responsibilities - Own project deliveries with the Design Closure of Livspace Catalogue products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region.
- Own Customer experience by driving predictability & efficiency of the team's project delivery capability with a razor sharp focus on quality.
- Lead, motivate, train and manage Managers, Designers, Livspace Partners on a day to day basis. Drive Initiatives for Revenue Growth, Team Performance, People Growth.
- Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
- Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals.
- Establish and continually improve the consistency, predictability and efficiency of the team's project delivery capability by providing leadership in best practices.
- Work with cross-functional teams (Sales, Last Mile Operations & Central) to ensure the Complete Project Deliveries.
